PNY recalls portable lithium polymer battery packs (model T10400) due to fire risk. Stop using immediately and get a free replacement.
Batteries can overheat and vent flames, posing fire and burn hazards.
PNY is recalling portable lithium polymer battery packs with model number T10400 because they can overheat and cause fires. This affects users of smartphones, tablets, and other USB devices that use these batteries. If you have the recalled model, stop using it now to avoid fire or burn injuries.
The batteries can overheat and vent flames, leading to fire and burn injuries. This happens when the batteries are used in normal conditions without proper safety features.
Users of smartphones, tablets, and other USB-powered devices that use the recalled PNY battery packs are most at risk. Anyone with the black or gray T10400 model is affected.
Look for black or gray hand-held battery packs that are 4 inches x 2.75 inches x 0.75 inches with two USB outputs and four blue LED lights. The PNY logo is printed on the front bottom of the battery.
Immediately stop using the recalled battery packs to prevent fire or burn injuries.
Reach out to PNY for a free replacement rechargeable battery pack.
Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery.
The recalled model is T10400.
Look for black or gray hand-held battery packs that are 4 inches x 2.75 inches x 0.75 inches with two USB outputs and four blue LED lights.
Yes, the batteries can overheat and cause fires, leading to burn injuries.
We’ve drafted a message you can send PNY to request your refund or repair — edit it as you like.
Subject: Recall 6571 — PNY Portable Lithium Polymer Battery Packs Hello, I own a Portable Lithium Polymer Battery Packs that is covered by recall 6571 from PNY. The official recall notice states: Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
