Mars Symbioscience recalls CocoaVia brown frothers due to risk of spring detaching, causing choking. Stop using and return for coupon.
The spring on the end of the frothers can detach from the metal wand, posing ingestion and choking hazards.
CocoaVia brand brown frothers are being recalled because a spring can detach from the wand, creating a choking hazard. This affects consumers who bought the product at promotional events.
The spring on the wand can detach during use, leading to ingestion or choking. This hazard occurs because the spring is not securely attached and can become a small object that poses a choking risk.
Anyone who owns the brown CocoaVia frothers purchased at promotional events. Children and individuals with limited ability to handle small objects are at higher risk.
Look for brown frothers with "CocoaVia" printed in white on the side. They measure about eight inches long and were distributed free at promotional events.
Immediately stop using the recalled frothers to prevent choking hazards.
Take out the batteries from the frothers to avoid further risk.
Mail the frothers in the pre-addressed return envelope to get a coupon for CocoaVia products.
Consumers should immediately stop using the recalled frothers, remove the batteries and contact Mars Symbioscience to return the frothers for a coupon towards the purchase of CocoaVia products. The firm is providing pre-addressed return envelopes for consumers to return the frothers to the firm for disposal.
No, only the brown ones distributed at promotional events are recalled.
Check for brown color with "CocoaVia" in white on the side; they measure about eight inches long.
Stop using, remove batteries, and return via pre-addressed envelope for a coupon.
We’ve drafted a message you can send CocoaVia to request your refund or repair — edit it as you like.
Subject: Recall 6584 — CocoaVia CocoaVia® brand frothers Hello, I own a CocoaVia® brand frothers that is covered by recall 6584 from CocoaVia. The official recall notice states: Consumers should immediately stop using the recalled frothers, remove the batteries and contact Mars Symbioscience to return the frothers for a coupon towards the purchase of CocoaVia products. The firm is providing pre-addressed return envelopes for consumers to return the frothers to the firm for disposal. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
