Lunera recalls 13-watt Helen GX23 LED lamps that overheat, causing fire, burns, and electric shock. Consumers must stop using and get a refund.
Lamps can overheat, posing fire, burn and electric shock hazards.
Lunera is recalling 13-watt Helen GX23 LED lamps because they can overheat, leading to fire, burns, and electric shock. This is a serious hazard that requires immediate action to avoid injury.
The lamps overheat due to design flaws, which can ignite nearby materials, cause burns, or lead to electric shocks. This happens when the lamps are used in environments where heat buildup is not properly managed.
Homeowners who bought these LED lamps for industrial use are affected. People using the lamps in areas where they could overheat, like near flammable materials, are at higher risk.
Look for the Lunera logo on the front of the lamp. Check the model numbers on the back of the connector: HN-H-UNV-GX23-13W-2700-G3, HN-H-UNV-GX23-13W-3000-G3, HN-H-UNV-GX23-13W-3500-G3, or HN-H-UNV-GX23-13W-4000-G3. The date code on the bottom of the connector ranges from 1501 to 1552.
Immediately stop using the recalled lamps to prevent fire, burns, or electric shock.
Contact Lunera directly for a full refund to resolve the issue.
Consumers should immediately stop using the recalled lamps and contact Lunera for a full refund.
The recalled model numbers are HN-H-UNV-GX23-13W-2700-G3, HN-H-UNV-GX23-13W-3000-G3, HN-H-UNV-GX23-13W-3500-G3, and HN-H-UNV-GX23-13W-4000-G3.
Check for the Lunera logo on the front and model numbers on the back of the connector. The date code on the bottom ranges from 1501 to 1552.
No, the remedy is a full refund, so you don't need to replace the lamp.
We’ve drafted a message you can send Lunera to request your refund or repair — edit it as you like.
Subject: Recall 6633 — Lunera Helen GX23 LED lamps Hello, I own a Helen GX23 LED lamps that is covered by recall 6633 from Lunera. The official recall notice states: Consumers should immediately stop using the recalled lamps and contact Lunera for a full refund. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
