What was recalled
In late December 2016, the U.S. Consumer Product Safety Commission (CPSC) announced a significant safety recall involving specific models of crossbows manufactured by Carbon Express. This action was taken to address a critical mechanical defect that could lead to serious physical harm. The products at the center of this recall are two distinct versions of the Carbon Express Blade crossbow: one finished in solid black, identified by model number 20292, and another featuring a camouflage pattern, identified by model number 20240. If you own a crossbow from this specific line, it is essential to verify whether your device falls within these exact parameters, as the safety risk is tied directly to these particular configurations.
To help you identify the affected items, the recall details provide a clear visual and physical description of the recalled units. Both the black and camouflage models share several defining characteristics that distinguish them from other Carbon Express products. The most obvious identifier is the word "Blade," which is printed prominently on the sides of the bow itself. Structurally, these crossbows feature a half aluminum rail and a die-cast riser, components that contribute to their durability but also played a role in the mechanical failure being addressed. Additionally, both models are equipped with a black pistol grip and a matching black butt stock. When held, you should notice that the unit weighs approximately 6.5 pounds, offering a substantial feel consistent with its power specifications.
The performance capabilities of these recalled crossbows are also specific to this recall event. These devices are engineered to shoot bolts at a velocity of 320 feet per second (fps) and possess a 13-inch power stroke, indicating a high-tension mechanism that requires precise safety management. To confirm if your specific unit is part of the recall, you must locate a metallic sticker affixed to the bottom left limb of the crossbow. The model number printed on this sticker is the definitive proof of whether your product is included in this safety notice. If your sticker displays either 20292 or 20240, your crossbow is part of the affected batch.
The scope of this recall is defined by the specific manufacturing run associated with these model numbers. While the provided records do not specify the exact total number of units sold globally or domestically, they confirm that all models matching the description above were subject to the recall notice issued on December 20, 2016. The products were marketed toward enthusiasts seeking high-performance archery equipment, but the underlying defect rendered them unsafe for use regardless of the buyer's experience level. It is crucial to check your equipment immediately against these physical markers—the "Blade" branding, the metallic sticker location, and the specific model numbers—to determine if you are in possession of a recalled item.
The hazard, explained
At the heart of this recall is a subtle but dangerous malfunction in the safety mechanism of certain Carbon Express Blade crossbows. To understand why this is so serious, it helps to look at how these devices are designed to work versus what is going wrong. A crossbow is essentially a powerful mechanical bow mounted on a stock, designed to hold tension until the moment you are ready to shoot. The safety is the critical component that keeps the trigger from engaging while you are carrying, aiming, or preparing the weapon. In a properly functioning system, when you flip the safety to the "on" position, it physically blocks the trigger or sear from moving forward, ensuring the bowstring cannot be released no matter how much pressure you apply to the trigger.
In the recalled models, that block fails. The hazard arises because the crossbow can fire unexpectedly even when the safety is engaged. This means the mechanical link that should prevent the release of energy is compromised. For a user, this creates a terrifying lack of control. You might believe you are safely handling the device, perhaps just checking its weight or adjusting your grip, only for it to discharge without warning. Because crossbows generate significant kinetic energy—these specific models shoot at 320 feet per second with a 13-inch power stroke—the sudden release is not just a mechanical error; it is a projectile event.
The potential for injury stems from this unpredictability. When a crossbow fires unexpectedly, the arrow or bolt travels in a straight line at high speed toward whatever is directly in front of the muzzle. If your thumb, hand, or body is positioned near the trigger guard or along the rail during this accidental discharge, you become the target. The CPSC has documented one incident where this exact failure occurred, resulting in a laceration to the user's thumb. While lacerations might sound minor compared to other firearm injuries, a crossbow bolt moving at high velocity can penetrate skin and tissue with considerable force, causing deep cuts, damage to tendons or nerves, and potentially requiring surgical intervention.
This type of hazard is particularly insidious because it bypasses the user's conscious decision to shoot. In normal use, you are aware of your surroundings and have chosen to release the weapon. With a safety failure, that awareness is irrelevant. The energy stored in the limbs is converted instantly into motion, leaving no time for reaction or avoidance. This is why the risk extends not just to the user but also to bystanders who may be standing nearby, unaware that the device has discharged. The combination of high velocity and unexpected activation makes this a severe safety defect that requires immediate attention.
Who is most at risk
The primary group facing immediate danger in this recall consists of individuals who currently own or have purchased the Carbon Express Blade crossbows, specifically those with model numbers 20292 (black finish) and 20240 (camouflage finish). While any owner is at risk due to the fundamental mechanical flaw where the device fires unexpectedly even when the safety is engaged, certain demographics face heightened vulnerability based on how they might interact with the product or react to its failure. This includes hobbyists, hunters, and recreational shooters who may rely on the reliability of their equipment during critical moments. Because the defect involves a complete failure of the safety mechanism, the user’s expectation of control is fundamentally undermined. For someone holding the crossbow in a ready position, whether at a shooting range or in the field, the sudden, uncommanded discharge transforms a controlled tool into an unpredictable projectile source.
Children and teenagers who might have access to these devices are particularly at risk for severe injury. Crossbows are powerful weapons capable of launching bolts at 320 feet per second with significant kinetic energy. A young person, lacking the physical strength or the mature judgment to handle such a device safely, is far more likely to be caught off guard by an unexpected firing. The recall notes that one incident resulted in a thumb laceration; for a child, whose hands are smaller and whose bone structure is still developing, the force of a misfiring crossbow could lead to fractures or crush injuries rather than simple cuts. Furthermore, bystanders—family members, friends, or pets—in the vicinity of the user are also vulnerable. If the safety fails while the owner is distracted, adjusting gear, or preparing for a shot, anyone standing nearby could be struck by the bolt or injured by the mechanical rebound.
Elderly individuals or those with physical limitations may also face disproportionate risks if they own these crossbows. The recalled Blade models weigh approximately 6.5 pounds and feature a half aluminum rail and die-cast riser. While this weight is manageable for many, it requires steady hands and good grip strength to maintain control. If the safety fails during handling, an older adult with reduced reflexes or weaker muscles may not be able to react quickly enough to prevent the bolt from firing in their direction or toward a loved one. The psychological shock of a mechanical failure can also lead to secondary injuries, such as falls or drops, which are more dangerous for this demographic. Therefore, the risk is not just about the direct impact of the weapon but also about the user’s physical ability to manage the consequences of the defect.
- Primary Owners: Anyone with models 20292 or 20240, regardless of skill level, because the safety is unreliable.
- Youth and Children: Higher risk of severe trauma due to smaller body size and less experience in handling dangerous equipment.
- Bystanders: Friends and family members nearby who could be struck by a bolt or injured by the device's malfunction.
- Physically Vulnerable Users: Elderly or those with limited dexterity, who may struggle to react to unexpected mechanical failures.
How to tell if you have the recalled item
Identifying whether your crossbow is part of this specific safety recall requires a careful, step-by-step inspection of the physical device. Because Carbon Express produced these items with subtle but distinct manufacturing features, relying on general descriptions like "black crossbow" can lead to confusion. You need to look for precise markings and structural details that match the two affected models: the Blade in black (model number 20292) and the Blade in camouflage (model number 20240). The most reliable way to confirm you own a recalled unit is to locate the model number, which is not always printed directly on the wood or composite limbs. Instead, look for a small metallic sticker located specifically on the bottom left limb of the crossbow. This sticker serves as the definitive identifier, so take your time to find it and read the number clearly.
Once you have the model number, verify that it matches either 20292 or 20240. If you do not see a metallic sticker or if the number does not match these two codes, your crossbow is likely not part of this specific recall. However, even if you do not find the sticker immediately, you can still identify the product by examining its overall construction and labeling. Both recalled models are branded as "Blade" crossbows. You should look at the sides of the bow itself; the word "Blade" must be printed clearly on these sides to confirm the product line. It is important to note that while the branding is consistent, the visual appearance will differ based on the version you own.
Pay close attention to the color and finish of your crossbow to help narrow down which specific model you might have. If your crossbow is entirely black, it corresponds to model 20292. If it features a camouflage pattern, it is model 20240. Beyond the exterior finish, both recalled units share identical internal structural characteristics that can serve as secondary confirmation. Inspect the rail system; both models feature a half aluminum rail rather than a full-length or different material construction. Look at the central body of the weapon, known as the riser; on these recalled items, the riser is die cast. These manufacturing details help distinguish the Blade from other Carbon Express products that may look similar but are not subject to this specific defect.
Finally, verify the physical dimensions and weight to ensure consistency with the recalled specifications. Both the black and camouflage versions of the Blade crossbow weigh approximately 6.5 pounds. They also feature a distinctive black pistol grip paired with a black butt stock. If your crossbow feels significantly lighter or heavier, or if the grip colors differ from black, it may not be part of this recall. By combining the check of the metallic sticker on the bottom left limb with these visual and tactile cues—the "Blade" side printing, the half aluminum rail, the die cast riser, and the specific weight—you can confidently determine whether your equipment needs to be returned for repair.
What to do — step by step
If you own one of the recalled Carbon Express Blade crossbows, your first and most critical action is to stop using the equipment immediately. This is not a suggestion to wait for a convenient weekend or to finish your current hunting season; it is an urgent safety directive. The hazard here is specific and dangerous: the crossbow can fire unexpectedly even when the safety mechanism is engaged. This means that simply flipping the switch to "safe" does not guarantee your security. Until you have resolved this issue through the manufacturer’s official remedy, the device should remain in a secure location, completely out of reach of both yourself and any other family members or bystanders who might handle it.
Once you have secured the crossbow away from use, your next step is to initiate the return process with Carbon Express. The company has established a specific remedy for this defect: they will provide a free repair to correct the firing mechanism issue. To access this service, you need to contact their consumer support team directly. You can reach them by phone at 800-211-5982. Their representatives are available to assist you from 8 a.m. to 5 p.m. Eastern Time, Monday through Friday. If you prefer digital communication or want to review instructions before calling, you can visit their official website at www.carbonexpresscrossbow.com. Navigate to the "Resource" section and look for the specific "Blade Recall" page for detailed guidance.
When you contact Carbon Express, be prepared to provide specific details about your unit to expedite the process. You will need to identify the model number, which is printed on a metallic sticker located on the bottom left limb of the crossbow. Whether you have the black model (20292) or the camouflage version (20240), having this number ready will help their team verify that your unit is part of this specific recall campaign. Follow the instructions provided by the support agent to ship the item back to them. Do not attempt to repair the safety mechanism yourself, as improper handling could worsen the defect or cause accidental discharge.
After you have shipped the crossbow, keep a record of your tracking number and any case numbers provided by customer service. This documentation serves as proof that you are complying with the recall remedy. You do not need to pay for shipping or parts; the repair is provided free of charge to ensure that every user can safely return to using their equipment or receive proper compensation if repairs are not feasible. By following these steps promptly, you eliminate the risk of the unexpected firing incident that has already resulted in at least one reported injury, ensuring your safety and the safety of those around you.
Your refund, repair, or replacement options
If you own one of the recalled Carbon Express Blade crossbows, it is important to understand that the manufacturer has established a specific remedy to resolve the safety issue. In this instance, Carbon Express is not offering a full monetary refund or a direct exchange for a new unit. Instead, the official remedy provided in the recall notice is a free repair service. This distinction is crucial because it affects how you will proceed with returning your equipment. The company has determined that the mechanical defect causing the unexpected firing can be corrected through professional servicing, allowing you to keep using the crossbow once it has been safely fixed.
To initiate this process, you must contact Carbon Express directly. You have two primary methods for reaching their consumer support team. First, you may call them at 800-211-5982. It is helpful to note that their customer service representatives are available from 8 a.m. to 5 p.m. Eastern Time, Monday through Friday. If you prefer to handle the request online, you can visit their website at www.carbonexpresscrossbow.com. Once there, navigate to the "Resource" section and look for the link titled "Blade Recall." This dedicated page should provide the specific instructions or forms necessary to begin the repair claim.
When you contact Carbon Express, be prepared to provide details that verify your product is part of this specific recall batch. As noted in the earlier sections, the affected models are the Blade crossbows in black (model 20292) and camouflage (model 20240). You will likely need to identify your unit by checking the metallic sticker located on the bottom left limb of the bow, where the model number is printed. Having this information ready will help the support team process your request more efficiently.
The "why" behind this remedy lies in the nature of the hazard. Because the crossbow can fire unexpectedly even when the safety is engaged, continuing to use it poses a significant risk of injury. The free repair is designed to address this mechanical failure point directly. By returning the unit for service, you are ensuring that the internal mechanisms are inspected and corrected by professionals who understand the specific defect. This approach prioritizes your long-term safety while allowing you to retain a piece of equipment that may otherwise be functional once the defect is addressed.
Please do not attempt to fix this issue yourself. The recall instructions clearly state that consumers should return the crossbows to Carbon Express. Attempting a DIY repair could void any warranty, fail to address the root cause of the unexpected firing, or potentially make the weapon even more dangerous. Stick to the official channel: contact them via phone or their dedicated online resource page, follow their instructions for returning the item, and wait for the professional repair to be completed before using the crossbow again.
What can happen if you ignore it
It is completely understandable why you might hesitate to stop using your crossbow. Perhaps you have invested significant time practicing with it, or maybe you are eager for the upcoming hunting season and do not want to lose momentum. However, ignoring a safety recall is never a simple matter of inconvenience; it is an active choice to continue living with a known mechanical defect that fundamentally compromises the device’s reliability. In the case of the Carbon Express Blade crossbows, the issue is not a minor wear-and-tear problem that might worsen slowly over time. It is a critical failure in the safety mechanism itself. The recall specifically notes that the crossbow can fire unexpectedly even when the safety is engaged. This means that the primary fail-safe designed to keep the weapon inert while you are aiming, loading, or simply carrying it has been rendered ineffective by a manufacturing flaw.
The real-world consequence of ignoring this defect is a loss of control over your own safety and the safety of those around you. When you engage the safety on a properly functioning crossbow, you are relying on a mechanical lock to hold the string under immense tension. If that lock fails unexpectedly, the energy stored in the limbs is released instantly. As the recall facts indicate, this has already resulted in at least one confirmed injury: a thumb laceration from an unexpected discharge. While one report may seem like a small number, it represents a catastrophic failure of the safety system during use. An unintended release can happen when you are handling the crossbow, adjusting your position, or even just resting it against your body. The result is not just a noisy accident; it is a high-velocity projectile or moving part striking flesh at 320 feet per second.
Beyond the immediate physical trauma of cuts, bruises, or more severe lacerations, there are secondary risks that often go unnoticed until it is too late. An unexpected discharge can cause you to jerk your body involuntarily, leading to falls, joint injuries, or collisions with nearby objects. If this happens while you are in a hunting blind, on a tree stand, or near other people, the danger multiplies significantly. You might inadvertently injure a companion, a pet, or yourself in a way that requires emergency medical attention. The psychological toll of such an event is also substantial; what should be a controlled sport becomes a source of trauma and liability.
Furthermore, continuing to use recalled equipment can complicate matters if an accident does occur. Insurance providers or legal authorities may view the continued use of a known defective product as negligence. By choosing to ignore the recall, you are essentially accepting full responsibility for any harm that results from a flaw that the manufacturer has already acknowledged and is offering to fix for free. The inconvenience of returning the crossbow for a repair is minimal compared to the potential long-term physical and legal consequences of disregarding this warning. Please do not gamble with your safety on a device that has already proven it cannot be trusted.
Staying safe: broader tips
While this specific recall addresses a mechanical defect in Carbon Express crossbows, the incident highlights a critical truth about high-powered recreational equipment: safety is an active practice, not just a product feature. Crossbows and similar tension-based weapons store significant potential energy that can be released instantly if components fail or are misused. To stay safe with any piece of complex recreational gear, you must treat it with the same respect you would give to a power tool or a vehicle. Always ensure that your safety mechanisms are functional before every single use. If a safety feels sticky, stiff, or unclear in its engagement, do not attempt to force it. Instead, stop using the device immediately and seek professional inspection. Regular maintenance is your first line of defense against unexpected failures.
One of the most effective ways to protect yourself and your family from product-related injuries is to stay informed about what is on the market. Many consumers assume that recalls are rare or only affect major electronics, but they frequently impact outdoor gear, sports equipment, and household items. The best way to ensure you are not using a dangerous product is to register your purchases with the manufacturer whenever possible. This ensures you receive direct notifications if a defect is discovered later. Additionally, make it a habit to check the Consumer Product Safety Commission (CPSC) website periodically. You can search by brand name or product type to see if any recent alerts apply to items in your home or garage. Ignorance of a recall is not a legal defense, but being proactive about checking these resources can prevent serious harm.
Beyond staying informed, proper storage and handling are vital components of long-term safety. Recalled items often fail due to wear and tear that could have been mitigated with better care. For crossbows and similar equipment, this means storing them in a dry, temperature-controlled environment to prevent corrosion or material degradation. Never leave a loaded weapon unattended, even for a moment. Always keep the muzzle pointed in a safe direction and your finger off the trigger until you are ready to shoot. Furthermore, educate everyone in your household about the risks associated with these devices. Children should never be allowed to handle such equipment without direct, expert supervision. By combining regular maintenance, vigilance regarding product alerts, and strict adherence to safety protocols, you can enjoy your hobbies while significantly reducing the risk of injury.
- Register all new purchases with manufacturers to receive immediate recall notifications.
- Inspect safety mechanisms regularly; never bypass or ignore a malfunctioning safety.
- Store equipment in stable conditions to prevent material fatigue or corrosion.
- Keep detailed records of your gear’s age and usage history for maintenance reference.