What was recalled
In May of 2017, the U.S. Consumer Product Safety Commission (CPSC) announced a significant safety recall involving decorative lighting fixtures sold under the Rejuvenation brand, which is part of the Williams-Sonoma family of companies. This recall specifically targets the Cypress and Imbrie model articulated wall sconces. These are not standard, fixed lights; they are sophisticated, adjustable fixtures designed to add both functionality and aesthetic appeal to a room. The sconces feature articulating jointed arms that measure approximately 16 inches in length, allowing users to direct light exactly where it is needed, along with adjustable shades available in various colors and finishes to match different interior design schemes.
The scope of this recall is quite broad, covering both plug-in (often referred to as pin-up) versions and hard-wired versions of the Cypress and Imbrie sconces. This means that regardless of how the fixture was installed or powered in your home, it may be included in this alert if it falls within the specific model parameters identified by the manufacturer. The product was marketed toward homeowners and renters looking for high-quality, customizable lighting solutions, and these units were sold through Rejuvenation’s retail channels during the period leading up to the recall announcement on May 24, 2017.
To determine if your specific unit is part of this recall, you must look for a label located inside the canopy of the sconce. This label is critical because it contains essential identification details, including the SKU number, configuration ID, manufacturing date, and production order number. The recall affects a specific list of SKU numbers printed on this production label. If your sconce bears any of the following SKUs, it is part of the recall: A1327, A1328, A1329, A1330, A1331, A1332, A9591, A9592, A9593, A9594, A9595, A9596, A3621, A3622, A3625, A3626, A3623, and A3624. It is important to note that while the recall facts provided do not specify the total number of units sold or the exact geographic regions where they were distributed beyond the brand's general sales channels, the presence of any of these SKU codes confirms your unit is included in this safety alert.
The decision to issue this recall was driven by specific reports received by Rejuvenation regarding the mechanical integrity of the articulating arms. While the exact count of total units sold is not detailed in the provided record, the manufacturer has documented four separate reports of the electrical wires within the sconces being pinched or fraying due to the movement of the jointed arms. Although no injuries have been reported to date, the potential for electrical shock remains a serious concern that necessitates immediate attention and remediation for all owners of these specific models.
The hazard, explained
To understand why this recall is necessary, it helps to look closely at the mechanical design of these specific wall sconces. The Rejuvenation Cypress and Imbrie models feature articulating jointed arms, which allow you to adjust the angle and direction of the light. While this flexibility is a popular aesthetic feature in home decor, it introduces a specific mechanical risk that static fixtures do not share. The core issue lies in the point where the arm pivots—the joint. Over time, or with frequent adjustment, the movement of the metal arm can cause it to pinch or crush the electrical wire running inside or alongside it.
When the joint repeatedly closes on the wire, it damages the protective insulation that keeps the live electrical current contained within the copper conductor. This damage often starts as a small indentation or abrasion but can progress to the point where the wire frays or is completely severed. Once that insulation is compromised, the bare wire is exposed. In a wall sconce, this is particularly dangerous because the fixture is typically mounted near flammable materials like curtains, wallpaper, or wooden trim, and it is often in close proximity to people’s hands when they are adjusting the light.
The primary harm from this mechanism is an electrical shock hazard. If the frayed wire touches a metal part of the sconce that is not properly grounded, or if a person touches the fixture while completing a circuit through their body, they can receive an electric shock. The severity of such a shock depends on several factors, including the voltage, the duration of contact, and the path the current takes through the body. While no injuries have been reported in this specific case, the potential for harm is real and immediate upon exposure to live, exposed wires.
It is also important to consider the secondary risk of fire. Exposed wires can spark if they come into contact with conductive surfaces or each other, creating an arc fault. In enclosed spaces or near dust and debris, these sparks can ignite surrounding materials. Although the recall notice highlights shock as the primary concern, the underlying failure mode—insulation breakdown due to mechanical pinching—is a classic precursor to both electrical fires and shocks in lighting fixtures. By addressing this issue now, consumers are preventing not just a potential injury, but also a household fire risk that could escalate quickly.
General safety education reminds us that any adjustable lighting fixture requires regular inspection. The joints on articulating arms are stress points; they concentrate force on the cable rather than distributing it evenly. Over months or years of use, this concentrated stress can fatigue the wire’s insulation even without obvious pinching. This is why manufacturers recommend checking for signs of wear in these specific areas periodically. In this case, Williams-Sonoma and Rejuvenation have determined that the design itself poses an unacceptable risk under normal use conditions, making a proactive recall the safest path forward for all owners.
Who is most at risk
When we talk about electrical safety in the home, it is easy to assume that any shock hazard affects everyone equally. However, the reality is more nuanced. The Williams-Sonoma Rejuvenation wall sconces involved in this recall present a specific type of danger: an internal wire fraying due to mechanical pinching at the articulating joint. While any person who touches a faulty fixture or its plug could theoretically receive an electric shock, understanding who is most vulnerable helps us prioritize caution and immediate action.
First and foremost, the primary group at risk includes anyone who currently owns or has ever purchased these specific Cypress or Imbrie model articulated wall sconces. This is not a hypothetical danger that might affect future buyers; it is an active hazard for current users. Because the defect involves the physical movement of the arm pinching the wire, the risk increases with every adjustment the user makes to change the light's direction. Therefore, individuals who frequently reposition their lighting—perhaps to read in bed, illuminate artwork, or adjust ambient mood lighting—are engaging with the mechanism that triggers the failure. Every time you extend or retract the arm, you are potentially worsening the fraying of the internal insulation until it eventually exposes live electrical components.
We must also consider the physical characteristics of those who interact with these fixtures most often. Elderly individuals or those with limited mobility may find themselves relying more heavily on adjustable lighting to navigate their homes safely. If a sconce is used as a primary light source for reading or walking, and it fails due to an electrical short, the consequences could be severe beyond just a minor shock. A sudden loss of light in a dark hallway or bedroom can lead to falls and injuries that are particularly dangerous for older adults. Furthermore, their skin may be thinner, and their reaction times slower, meaning they might not withdraw from a shocking source as quickly as a younger person.
Children are another critical group to keep in mind, although perhaps less directly than one might think. While children rarely adjust wall sconces themselves, they are naturally curious and tend to explore their environment by touching objects at various heights. If a sconce is installed within reach of a child’s hand, the risk shifts from mechanical adjustment to accidental contact with exposed wiring. A young child’s skin is more conductive than an adult’s, and their smaller body mass means that even a relatively small electrical current could have a significant physiological impact. Additionally, if the frayed wire leads to a spark or heat buildup, there is a secondary risk of fire that endangers all occupants, but particularly those who may not recognize the early signs of electrical trouble.
Finally, we should consider the vulnerability of individuals living alone or in homes where electrical maintenance is not regularly inspected. If you do not have a licensed electrician who routinely checks your home’s wiring, you might not notice the subtle signs of wear until it is too late. The recall notes that Rejuvenation is offering to cover the costs of inspecting and replacing the lamps by a professional. This remedy is crucial for those who are not DIY-savvy or who lack the tools to safely disconnect hard-wired fixtures. For these homeowners, the risk is compounded by the complexity of the repair itself; attempting to fix it without expertise could lead to improper handling of live wires, increasing the shock hazard further.
In summary, while no one wants to believe they are in danger, the combination of frequent use, physical accessibility, and the silent nature of electrical degradation makes current owners of these sconces the most at risk. The vulnerability is highest for those who adjust the lights often, those with limited mobility who rely on them for safety, and children who may inadvertently touch exposed parts. Recognizing this helps us understand why immediate inaction is not an option.
How to tell if you have the recalled item
Identifying whether your wall sconce is part of this specific recall requires a bit of detective work, but the process is straightforward if you know exactly where to look. The Consumer Product Safety Commission (CPSC) has issued this alert for Rejuvenation brand Cypress and Imbrie model articulated wall sconces. These fixtures are distinct because they feature articulating jointed arms that can be adjusted, along with adjustable shades available in various colors and finishes. If your light fixture has a long, movable arm—specifically one that measures approximately 16 inches in length—it is worth investigating further, as this physical characteristic matches the description of the recalled products.
The most reliable way to confirm if your unit is affected is by checking the production label. This label is not on the outside of the fixture where you might see the finish or color options; instead, it is located inside the canopy of the sconce. The canopy is the circular plate that sits flush against your wall or ceiling, hiding the electrical wiring and mounting hardware. You will need to carefully remove the shade and potentially unscrew the main body from the canopy to access this small sticker or tag. Once you find the label, look for four critical pieces of information: the SKU number, the configuration ID, the manufacturing date, and the production order number.
The SKU (Stock Keeping Unit) number is the primary identifier for this recall. Rejuvenation has listed specific SKU numbers that are included in this safety alert. If your label displays any of the following codes, your sconce is part of the recall: A1327, A1328, A1329, A1330, A1331, A1332, A9591, A9592, A9593, A9594, A9595, A9596, A3621, A3622, A3625, A3626, A3623, or A3624. It is important to check both your plug-in (also known as pin-up) versions and any hard-wired versions you may have purchased, as both types are included in this recall.
If you cannot find the label or if the numbers do not match the list above, it is still wise to contact Rejuvenation directly. Since Rejuvenation is contacting consumers who purchased the recalled sconces directly, they can verify your specific unit’s status using your purchase history. However, for most people, visually inspecting the 16-inch articulating arm and locating the internal canopy label with one of the listed SKU numbers will provide a definitive answer on whether your light fixture needs to be addressed immediately.
What to do — step by step
If you own any of the Rejuvenation Cypress or Imbrie model articulated wall sconces recalled by Williams-Sonoma, your immediate safety is the absolute priority. The recall notice issued on May 24, 2017, highlights a specific mechanical failure where the joint of the articulating arm can pinch or cut the internal electrical wire. This damage causes the insulation to fray, exposing live wires and creating a serious shock hazard. Because this risk persists every time you adjust the light, your first and most critical step is to stop using these fixtures immediately. Do not attempt to turn them on, and do not try to adjust the arms to see if they still work. Even if the fixture appears to function normally, the internal wiring may already be compromised, making it dangerous to use.
Once you have ensured that no one in your household is interacting with the recalled sconces, you need to initiate the remedy process. Williams-Sonoma has stated that they are contacting consumers who purchased these items directly, but if you have not heard from them, you must take the initiative. You should contact Rejuvenation through one of their official channels: call their toll-free number at 855-347-2143 between 9 a.m. and 5 p.m. Eastern Time, Monday through Friday; email customerservice@rejuvenation.com; or visit www.rejuvenation.com and navigate to the Safety Recalls section online. When you reach out, have your proof of purchase ready if possible, as this will help them verify your eligibility quickly.
Upon contacting Rejuvenation, they will provide you with instructions on how to receive a free repair or a replacement sconce. It is important to understand that this remedy is comprehensive. The company has committed to covering the cost of the new fixture or repair parts as well as all shipping charges associated with sending them to you. Furthermore, if you had these fixtures installed by a professional, Rejuvenation will cover the charges for having a licensed electrician inspect, remove, and replace the lamps. This is a significant benefit, as electrical work can be costly, and this coverage ensures that safety does not come at a financial burden to you.
If you are considering installing the replacement yourself, please proceed with extreme caution. While Rejuvenation will provide the new hardware and cover professional labor costs, any DIY installation should only be attempted if you are qualified and comfortable working with household electricity. For most consumers, utilizing the covered licensed electrician is the safest and most straightforward path. Follow the specific instructions given to you by the Rejuvenation customer service team precisely. Do not discard your old fixture until you have confirmed with them that the new one has arrived and the process is complete. By following these steps, you ensure that you are fully protected from the shock hazard while receiving the full value of the recall remedy.
Your refund, repair, or replacement options
If you own one of the recalled Williams-Sonoma Rejuvenation articulated wall sconces, the good news is that the company has established a clear and supportive remedy to resolve the issue. Unlike some recalls where consumers must bear the cost of repairs or return items at their own expense, Rejuvenation is stepping up to cover the financial burden associated with fixing this safety defect. The core of the remedy is straightforward: you are entitled to receive either a free repair kit or a completely new replacement sconce. This generous approach is designed to remove any hesitation you might have about addressing the problem, ensuring that safety does not come at a premium.
It is important to understand exactly what is covered under this remedy, as it goes beyond just shipping the part to your door. Rejuvenation has committed to covering the costs associated with having a licensed electrician inspect, remove, and replace the lamps. This is a significant detail because electrical work often requires professional assistance for both safety and code compliance. By covering these charges, the company is acknowledging that this is not a simple plug-and-play fix and is ensuring that you can have the issue resolved by a qualified professional without worrying about the bill. This coverage includes the labor and any necessary inspection fees related to the removal of the defective unit and the installation of the safe replacement.
To initiate this process, you will need to contact Rejuvenation directly. The company has set up specific channels for consumers to reach them regarding this recall. You can call their toll-free number at 855-347-2143. These lines are open from 9 a.m. to 5 p.m. Eastern Time, Monday through Friday. If you prefer written communication, you may also send an email to customerservice@rejuvenation.com. Alternatively, you can visit their website at www.rejuvenation.com and navigate to the "Safety Recalls" section for more detailed information and instructions. Please note that Rejuvenation is also contacting consumers who purchased the recalled sconces directly, so keep an eye out for any official correspondence from them.
When you reach out to them, be prepared to provide specific details about your unit to ensure you receive the correct remedy. The recall affects specific models of Cypress and Imbrie articulated wall sconces, including both plug-in and hardwired versions. You will need to locate the production label inside the canopy of your sconce. This label contains crucial information such as the SKU number, configuration ID, manufacturing date, and production order number. Providing the correct SKU number from this label is essential, as the recall applies only to specific numbers: A1327, A1328, A1329, A1330, A1331, A1332, A9591, A9592, A9593, A9594, A9595, A9596, A3621, A3622, A3625, A3626, A3623, and A3624. Having this information ready will help streamline the process and ensure you are not turned away due to incomplete data.
The reason for this comprehensive remedy lies in the nature of the hazard. The articulating joint on these sconces can pinch or cut the electrical wire, causing it to fray and creating a serious shock hazard. Because the damage occurs within the mechanism that allows the arm to move, simply turning off the light is not enough; the physical component must be addressed. By providing a free repair or replacement along with professional installation support, Rejuvenation aims to eliminate this risk entirely. This approach protects both your home’s electrical safety and your peace of mind, ensuring that you are not left with a potentially dangerous fixture while waiting for a solution.
While the recall was announced on May 24, 2017, it is vital to act promptly if you have not yet done so. Although no injuries have been reported to date, the potential for electrical shock remains real whenever wires are frayed or pinched inside a wall fixture. Do not wait for a letter to arrive in the mail if you know you have one of these models. Take the time now to check your SKU numbers and contact Rejuvenation to arrange your free remedy. Your safety is worth the few minutes it takes to make that call or send that email.
What can happen if you ignore it
When a product recall is issued for an electrical device like the Rejuvenation wall sconces, the primary concern is never just about aesthetics or functionality—it is about the integrity of the power supply. The specific hazard identified in this recall involves the articulating joint of the sconce’s arm. Because these fixtures are designed to move, there is a mechanical interaction between the metal components that can inadvertently pinch or cut the internal electrical wire. If you choose to ignore this warning and continue using the sconce, you are allowing that pinching action to persist. Over time, even gentle adjustments of the light arm can cause the insulation on the wire to fray or break entirely.
The immediate consequence of frayed wiring is an exposed live conductor. This creates a direct path for electricity to escape its intended circuit and seek a ground. In the context of a wall sconce, which is mounted directly against a wall or close to combustible materials like drywall, wood paneling, or fabric shades, this exposure poses a severe shock hazard. If you touch the metal housing of the sconce while it is plugged in or hardwired, and the internal wire has compromised its insulation, that electricity can travel through your body. This is not a theoretical risk; Rejuvenation has already received four confirmed reports of wires being pinched or fraying within these specific units. While no injuries have been reported to date, the absence of injury in past incidents does not guarantee safety in future ones. Electrical faults are often intermittent, meaning the wire may appear fine one day and cause a shock the next, depending on how the arm is positioned.
Beyond the risk to personal safety, ignoring the recall opens the door to property damage. Frayed wires can spark, especially when the fixture is adjusted or when there is a power surge. A small spark inside the canopy of the sconce, near where it meets the wall, can ignite dust, insulation, or nearby decorative items. Furthermore, if the wire shorts out completely, it can trip your home’s circuit breaker repeatedly, leaving you in the dark and potentially damaging other sensitive electronics on that same circuit. In worst-case scenarios involving hardwired models, a short circuit could lead to overheating within the wall cavity itself, creating a hidden fire hazard that might go unnoticed until flames are visible.
It is important to understand that these sconces were sold in both plug-in and hardwired versions, meaning the danger exists regardless of how you installed them. The recall date was May 24, 2017, but the risk remains active as long as the defective units are in use. Continuing to operate a product known to have compromised electrical wiring is akin to driving a car with known brake failure; the likelihood of an accident increases with every use. By ignoring the recall, you are not just maintaining a light fixture; you are maintaining a potential electrocution risk and a fire hazard in your home. The remedy offered by Rejuvenation—a free repair or replacement—is designed specifically to eliminate these exposed wires and restore the safety barrier that was compromised during manufacturing. Choosing not to act leaves you vulnerable to outcomes that were entirely preventable.