What was recalled
If you have furniture from Noble House in your dining room or living space, it is important to take a moment to check your items against this specific recall notice issued by the U.S. Consumer Product Safety Commission (CPSC) on June 13, 2017. This recall targets a specific line of dining chairs that were marketed for their aesthetic appeal and solid wood construction, but which unfortunately contained a structural flaw in the leg assembly. The affected products are the Kaius, Henrietta, and Fauna dining chairs. These chairs were designed with solid wood legs and an upholstered seat, intended to provide a sturdy and comfortable seating experience for home dining areas.
To help you identify whether your chair is part of this recall, it is helpful to look at the specific design features and dimensions of each model. The recalled Kaius Fabric chairs feature a curved wood back with a fabric cushion. If you measure your chair, these units typically measure 21 inches deep by 23 inches wide by 30 inches high. The Henrietta Fabric chairs are slightly different in structure; they come with both a cushioned seat and a cushioned back. These specific models measure 21 inches deep by 22 inches wide by 32 inches high. Finally, the Fauna Dining chairs also include a cushioned seat and back but have a more compact footprint, measuring 20 inches deep by 20 inches wide by 32 inches high. While these dimensions can help narrow down your search, they should not be the only method of verification, as other non-recalled items might share similar measurements.
The most definitive way to confirm if you own a recalled chair is to look for the manufacturer’s label. Underneath the seat of every affected chair, there is a label that explicitly reads: "MADE FOR: NOBLE HOUSE HOME FURNISHINGS LLC: 21325 Superior St., Chatsworth CA 91311." This label is the critical identifier that distinguishes these specific units from other Noble House products. The recall encompasses all units of these models that were sold with this labeling, regardless of when they were purchased within the relevant time frame. Consumers who are unsure about their purchase should rely on this exact text found under the seat as the primary confirmation method. If you cannot find this label or if your chair does not match the descriptions provided for the Kaius, Henrietta, or Fauna models, it is likely not part of this specific safety recall. However, when in doubt regarding any furniture with structural integrity concerns, contacting the manufacturer directly is always a prudent step to ensure your home remains a safe environment for you and your family.
The hazard, explained
At the heart of this recall is a structural failure that occurs under normal, everyday conditions. The recalled Noble House chairs—specifically the Kaius, Henrietta, and Fauna models—are designed with solid wood legs to support the weight of a seated person. However, these legs are prone to breaking unexpectedly. This is not a minor wobble or a loose screw; it is a complete fracture of the leg material itself. When a leg breaks while someone is sitting in the chair, the sudden loss of support creates an immediate and unstable situation. The consumer falls backward or to the side, often without enough time to brace themselves.
This type of failure is particularly dangerous because it happens without warning. Unlike a chair that gradually becomes loose over months of use, which might give you time to notice and address the issue, a breaking leg can snap during routine activities such as sitting down, standing up, or simply shifting your weight. The physical mechanism is straightforward: the wood fails under stress that should be safely within its limits. This suggests a potential defect in the material quality, the joinery, or the design tolerance of the legs. Regardless of the root cause, the result is the same: a rigid support structure becomes non-existent in an instant.
The consequences of this failure are direct and physical. As noted in the recall records, there have been six reported incidents where the chairs broke, with four of those resulting in bruises from falls. While bruises may seem like a minor injury, they indicate that the fall was significant enough to cause impact trauma. In many cases, falling out of a dining chair can lead to more serious injuries such as sprains, fractures, or head injuries, especially for older adults or individuals with balance issues. The unpredictability of the break makes it difficult to protect oneself; by the time you feel the leg give way, gravity has already taken over.
It is important to understand that this hazard exists even if the chair looks perfectly fine on the outside. A crack in the wood might be hidden from view, or the structural integrity may be compromised internally before visible signs appear. This is why the CPSC and Noble House are urging immediate action. The risk is not just about comfort or aesthetics; it is about preventing a physical accident that could have lasting health implications. By addressing this issue now, you are eliminating a hidden danger from your home before it has the chance to cause harm.
Who is most at risk
When we talk about who is most at risk from this Noble House chair recall, the answer extends beyond just the person sitting in the seat. Because these are dining chairs—specifically the Kaius, Henrietta, and Fauna models—they are typically used in active household environments where people are constantly moving, standing up to serve food, or shifting their weight while engaged in conversation. The primary group at risk is anyone who uses these specific solid wood leg chairs for regular seating. However, the severity of the potential injury varies significantly depending on the physical condition and age of the user.
Children are among the most vulnerable users in this scenario. Younger individuals often have less developed motor control and balance than adults. When a chair leg suddenly breaks while a child is sitting or standing up, they may not be able to brace themselves effectively. Unlike an adult who might instinctively grab a table or counter to steady themselves, a child is more likely to fall directly onto the floor. The reports indicate that falls have already resulted in bruises, but for a small child, a fall from the height of a dining chair (which ranges from 30 to 32 inches high) can lead to more serious head injuries or fractures if they hit their head or limbs on hard flooring. Furthermore, children are often less aware of structural instability; they might wiggle, lean back aggressively, or stand on the seat to reach something, putting uneven stress on the leg joints that could trigger a break.
Elderly individuals and those with mobility issues also face heightened danger. As we age, bone density can decrease, making fractures more likely from falls that might only cause minor bruising in younger, healthier adults. Additionally, seniors often rely on furniture for support when standing up. If the leg of a Noble House chair fails during this critical transition phase—when weight is shifting from the legs to the seat—the user loses their primary point of stability. This can result in a sudden, uncontrolled fall. The report notes that consumers have already suffered bruises from these falls, but for an older adult, even a minor fall near a hard dining table or floor can lead to significant complications, including hip fractures or head trauma, which require extensive medical recovery time.
Even able-bodied adults are not immune to the risks. The nature of the hazard is that the failure is often sudden and without warning. A person might be leaning back casually to talk to someone across the table, unaware that a joint in the solid wood leg has weakened. When it breaks, the adult falls backward or sideways. While they may have stronger reflexes than a child or senior, the impact can still cause sprains, strains, or bruises, as documented in the six reported incidents. The unpredictability of the failure means that anyone using these chairs for daily dining is at risk, but those with less physical resilience face the most severe consequences.
It is also important to consider who might be assisting others. If a caregiver or family member helps an elderly person sit down in one of these recalled chairs, they too could be injured if the chair collapses under the combined weight or sudden movement. The risk is not limited to the seated individual but extends to anyone interacting with the furniture in a way that applies pressure to the legs.
How to tell if you have the recalled item
Before you take any action, it is important to confirm exactly which chairs are involved in this recall. The Consumer Product Safety Commission (CPSC) issued this notice on June 13, 2017, targeting specific dining chairs manufactured and sold by Noble House. To determine if your furniture is part of this safety alert, you need to look for three key identifiers: the brand name, the specific model names, and the physical labeling located under the seat.
First, check the brand. The recalled items are clearly associated with Noble House. If your chairs do not bear this brand name, they are likely not part of this specific recall. Next, identify the model. This recall affects three particular styles of dining chairs: the Kaius, the Henrietta, and the Fauna. These chairs share a common design feature: they all have solid wood legs and an upholstered seat. However, each model has distinct dimensions and construction details that can help you verify your specific unit.
If you believe you own one of the Kaius Fabric chairs, look for a curved wooden backrest and a fabric cushion. These chairs measure 21 inches deep by 23 inches wide by 30 inches high. If you have the Henrietta Fabric chairs, note that these feature both a cushioned seat and a cushioned back. Their dimensions are slightly different, measuring 21 inches deep by 22 inches wide by 32 inches high. Finally, if you own the Fauna Dining chairs, they will also have a cushioned seat and back but will be smaller in width, measuring 20 inches deep by 20 inches wide by 32 inches high.
The most definitive way to confirm your chair is part of this recall is to look underneath the seat. There should be a label attached directly to the underside of the upholstery. This label must read: "MADE FOR: NOBLE HOUSE HOME FURNISHINGS LLC: 21325 Superior St., Chatsworth CA 91311." If you see this exact address and manufacturer information, your chair is included in the recall. Do not rely on price tags or store receipts alone, as these may have been removed or replaced. Instead, physically inspect the underside of the seat for the mandatory label. If you find this label and your chair matches one of the model descriptions above, you are holding a unit that poses a fall hazard due to potentially breaking legs.
If you cannot find the label or if you are unsure whether your chair matches these specifications, it is safer to assume it might be affected until you can verify it otherwise. Contacting Noble House directly is the best way to get clarity. They can help you identify whether your specific serial number or purchase date falls within the recalled range. Do not attempt to use the chair for its intended purpose—sitting on it—until you have confirmed its status, as the legs may break under weight.
In summary, look for the Noble House brand, check if the model is Kaius, Henrietta, or Fauna, verify the dimensions match the descriptions provided, and critically, find the label under the seat with the Chatsworth, CA address. If all these factors align, you have a recalled chair that needs immediate attention.
What to do — step by step
If you own any of the recalled Noble House dining chairs—specifically the Kaius, Henrietta, or Fauna models—the most critical action you can take right now is to prioritize your safety above all else. The CPSC has identified a serious defect where the legs can break under normal use, which directly leads to fall hazards. Therefore, your first and most important step is to immediately stop using these chairs entirely. Do not wait for a convenient time to replace them; do not let guests sit in them even for a short meal. Treat every recalled chair as potentially unstable until you have taken the official remedy steps. This immediate cessation of use is the only way to prevent the bruises and injuries that four consumers have already reported experiencing from falls caused by these structural failures.
Once you have secured your family’s safety by removing the chairs from service, your next step is to initiate the repair process with the manufacturer. Noble House Home Furnishings LLC has committed to providing a free repair kit to remedy this defect. You should contact them directly via their toll-free number at 888-600-6376. It is important to note that their customer service team operates from 8 a.m. to 5 p.m. Pacific Time, Monday through Friday, so keep those hours in mind when planning your call. Alternatively, if you prefer to handle this digitally, you can visit their website at www.noblehousefurniture.com. Navigate to the bottom of the homepage and click on the "Contact Us" tab. From there, look for the specific "Safety Recall Link" to access the dedicated portal for this issue.
When you reach out to Noble House, whether by phone or online, you do not need to worry about the cost of shipping the repair kit to you. The company has explicitly stated that they will cover all shipping costs associated with sending you the free repair kit. This means the remedy is entirely at no expense to you as the consumer. After you place your order or register your claim, wait for the kit to arrive according to the instructions provided by their support team. Follow their guidance carefully to install the hardware correctly. This step transforms a potentially dangerous piece of furniture into a safe one, allowing you to continue using your dining set without fear of sudden collapse. Do not attempt to fix this yourself with generic hardware; use only the specific kit provided by Noble House to ensure the structural integrity is properly addressed.
If you are unable to reach them or encounter difficulties during this process, do not hesitate to call back or try their online portal again. The goal is to ensure that every single recalled unit receives the proper fix. By following these steps—stopping use immediately and then securing the free repair kit—you effectively neutralize the fall hazard associated with these solid wood leg chairs. This proactive approach protects you, your household members, and any visitors from the risk of injury due to broken legs.
Your refund, repair, or replacement options
If you have determined that you own one of the recalled Noble House chairs, the most important thing to know is that you do not need to purchase a new piece of furniture to resolve this safety issue. The company has established a clear and generous remedy designed to make things right for consumers without causing additional financial burden or hassle. Specifically, Noble House is offering a free repair kit to anyone who contacts them about the recall. This approach focuses on restoring the structural integrity of your existing chair rather than forcing you to go through the difficult process of returning a heavy item for a refund and waiting for a replacement. The decision to provide a repair kit likely stems from the fact that these are substantial pieces of furniture—dining chairs with solid wood legs and upholstered seats—that can be cumbersome and expensive to ship back in their entirety. By sending the necessary parts directly to you, Noble House is streamlining the process and ensuring that your dining experience can return to normal as quickly as possible.
To access this remedy, you must take proactive steps to contact the manufacturer. You have two convenient options for reaching them. First, you can call their dedicated toll-free number at 888-600-6376. This line is staffed from 8 a.m. to 5 p.m. Pacific Time, Monday through Friday, which allows you to speak with a representative during standard business hours in the western United States. If you prefer to handle this entirely on your own time or at your own pace, you can visit their website at www.noblehousefurniture.com. Once there, navigate to the bottom of the page and click on the "Contact Us" tab. Under this section, you will find a specific "Safety Recall Link." Clicking this link will guide you through the process of requesting your free repair kit.
A crucial detail in their remedy is that shipping costs are included. The phrase "including shipping" means that Noble House covers all expenses associated with getting the repair materials to your home. You should not be charged for postage or handling fees when you receive the kit. This is a significant benefit, as shipping heavy furniture parts can often be costly if handled independently. When you contact them via phone or online, be prepared to provide details about your chair to verify that it is indeed part of the recall. As mentioned in other sections, look for the label underneath the seat that reads "MADE FOR: NOBLE HOUSE HOME FURNISHINGS LLC: 21325 Superior St., Chatsworth CA 91311." Having this information ready will help the representative confirm your eligibility and expedite the shipment of your repair kit. By taking these steps, you ensure that the fall hazard is addressed promptly, keeping your household safe without any out-of-pocket cost.
What can happen if you ignore it
It is completely understandable why you might hesitate to stop using your Noble House dining chair. Perhaps it fits perfectly with your current decor, or maybe the hassle of packing a box and waiting for a repair kit feels like an unnecessary inconvenience in your busy life. You might look at the chair and see nothing wrong with it. However, ignoring this recall is not merely a matter of aesthetics; it is a direct gamble with your physical safety. The core issue here is structural integrity that has been compromised in a way that is not always visible to the naked eye. The legs of these specific Kaius, Henrietta, and Fauna models are prone to breaking under normal use. When a leg fails while you are seated, the support vanishes instantly. This does not happen gradually; it happens all at once, leaving no time for reflexes to catch your weight.
The consequences of continuing to use these chairs are grounded in reality, not just theory. Noble House has already documented six incidents where the chair legs broke. In four of those confirmed cases, consumers suffered bruises from the resulting falls. While bruises may seem like a minor injury compared to a broken bone, they serve as a critical warning sign. They indicate that the fall was significant enough to cause impact trauma, even if it did not result in an emergency room visit. If you are ignoring this recall, you are effectively participating in an uncontrolled experiment where the variable is your own balance and the stakes are your health. The risk escalates depending on who is sitting in the chair. A fall from a height of 30 to 32 inches—the height of these dining chairs—is sufficient to cause serious injury to anyone, but it is particularly dangerous for children, older adults, or individuals with mobility issues who may be less stable when losing their seat.
Beyond the immediate physical danger of falling, there is the psychological toll of living with a latent hazard. Every time you sit down in one of these chairs, you are relying on a component that has already failed six times for other people. This uncertainty can create a subtle but persistent anxiety about your safety in your own home. Furthermore, if an injury were to occur because you chose to keep the chair instead of accepting the free repair kit, it would be a tragic and entirely preventable outcome. The law of probability works against you here; the more you use the chair, the higher the statistical likelihood that the next user will be the one to experience the break. By ignoring the recall, you are not just risking your own well-being but potentially endangering family members, guests, or caregivers who might sit in the chair without knowing its history.
It is important to remember that the hazard is internal to the design and materials of these specific units. It is not something that can be "worn in" or fixed by simply tightening screws over time. The legs are breaking, and until the manufacturer provides a repair kit to address this specific failure point, the chair remains unsafe. Choosing to ignore the recall means choosing to accept the possibility of injury as a regular part of your daily routine. No piece of furniture is worth a broken hip, a concussion, or even a severe bruise that keeps you home from work. The path forward is clear: the hazard exists, the evidence of harm is already recorded, and the remedy is available. Ignoring it only prolongs the risk without offering any benefit.