What was recalled
If you are a diver who relies on Suunto equipment to keep track of your air supply, it is important to know that the U.S. Consumer Product Safety Commission (CPSC) issued a recall on October 4, 2017. This action involved specific wireless dive computers and sensors manufactured by Suunto, a company known for its precision instruments made in Finland. The products at the center of this recall are the Suunto Wireless Tank Pressure Transmitters and the Suunto Tank PODs. These devices are critical components for many divers, as they wirelessly transmit tank pressure data to your main dive computer, allowing you to monitor your air levels without looking down at your wrist or chest mount. However, due to a manufacturing defect in the exterior plastic casing, these specific units were deemed unsafe for continued use.
The recall targets two distinct product lines, each with specific identifying marks and reference numbers that you can check against your gear. First, the Suunto Wireless Tank Pressure Transmitter is available under two specific reference numbers: SS019098000 and SS005397000. Visually, these transmitters feature a black cone-shaped plastic case. On the top of this case, you will see the text "SUUNTO, FINLAND" printed clearly. The base of the unit may be either transparent or black plastic. The physical dimensions are consistent across these models, with a diameter of approximately 4 centimeters and a length of approximately 8 centimeters. If your device matches this description and one of those reference numbers, it is part of the recall.
The second group of recalled items is the Suunto Tank POD, identified by the reference number SS020306000. This unit also has a black cone-shaped plastic case, but the labeling is slightly different. On the side of the case, you will find the text "SUUNTO TANK POD, MADE IN FINLAND" printed in gray. Like the transmitter, it features either a transparent or black plastic base and shares the same approximate dimensions: 4 cm in diameter and 8 cm in length. It is crucial to check your device carefully, as the visual similarities between the two models can be confusing. The defect lies within the structural integrity of this plastic housing, which was found to be prone to bursting under pressure during testing, posing a direct injury risk to the user.
While the recall notice does not explicitly list the total number of units sold or the specific geographic regions where they were distributed beyond the general availability through Suunto dealers and authorized service centers, the scope is defined by these exact model numbers. If you purchased your dive computer or sensor system prior to October 4, 2017, and it includes one of the referenced models, you should verify its identity immediately. The recall applies to all units of these specific types that were sold into the U.S. market, regardless of when they were originally bought, as long as they are part of the affected production batches identified by the reference numbers provided.
The hazard, explained
At first glance, the Suunto Wireless Tank Transmitter and Tank POD appear to be simple, rugged accessories designed to monitor your air supply while you are underwater. However, the core issue lies not in their function during a dive, but in how they behave when subjected to high pressure on dry land. These devices contain sensitive internal electronics housed within an exterior plastic case. According to the Consumer Product Safety Commission (CPSC), this specific plastic casing is prone to bursting if the device undergoes pre-dive pressure testing. This creates a dangerous situation for divers who, as part of standard safety protocols, often pressurize their equipment before entering the water to ensure everything is working correctly.
To understand why this is hazardous, it helps to look at the mechanics of what happens inside the device during such a test. When you connect a transmitter to a scuba tank, you are essentially exposing it to high-pressure air—often 3,000 pounds per square inch (psi) or more. The recalled units were designed with a black cone-shaped plastic case that was not sufficiently robust to withstand this internal pressure buildup during dry-land testing. Instead of simply holding the pressure or venting it safely, the structural integrity of the plastic fails. The case does not just leak; it ruptures or bursts violently. This is not a slow failure where gas escapes gradually; it is an instantaneous release of stored energy.
The physical result of this burst is what poses the injury risk. When the plastic casing shatters under pressure, it turns into high-velocity shrapnel. The force of the rupture can propel sharp fragments of plastic outward with enough force to cause harm to the user or anyone standing nearby. While most scuba gear failures are slow leaks that give you time to react, a burst is sudden and unpredictable. In the case of these Suunto devices, there have already been two reported incidents where the transmitters burst during pressure testing on land. One of these incidents resulted in bruising for the user, indicating that the force of the plastic fragments was significant enough to cause bodily trauma.
This hazard is particularly insidious because it occurs during a routine safety check, a moment when divers are typically focused and expecting their gear to behave predictably. The risk is not just about losing a piece of equipment; it is about the immediate physical danger of being struck by flying plastic debris in close proximity to your face or body. While no serious injuries beyond bruising have been reported to date, the potential for eye injury, cuts, or other trauma from sharp plastic shards is real and present whenever the device is subjected to the pressure conditions that trigger this failure.
Who is most at risk
The primary group at risk in this recall consists of recreational and technical divers who rely on Suunto’s wireless monitoring systems to track their air supply during dives. Specifically, individuals who own the Wireless Tank Pressure Transmitter (Reference Nos. SS019098000 and SS005397000) or the Wireless Tank POD (Reference No. SS020306000) are the direct subjects of this safety concern. These devices are designed to be attached to a diver’s tank, allowing them to monitor pressure wirelessly from their wrist computer. Because these units were subjected to pre-dive pressure testing—a standard procedure to ensure equipment integrity before entering the water—the risk is most acute during the preparation phase on dry land. While the device is intended for use underwater, the specific failure mode identified by the CPSC involves the plastic casing bursting during this terrestrial testing process. This means that divers are vulnerable not just while submerged, but in the moments before they even enter the water, when they believe their gear is secure and ready.
While the incident reports to date mention bruising from two instances of bursting during dry land testing, the potential for injury extends beyond simple contusions. The hazard stems from the exterior plastic case failing under pressure. For any individual using this equipment, the sudden rupture of a pressurized component can send sharp plastic fragments flying or cause the device to detach violently. This poses a particular risk to divers with sensitive skin or those who keep the transmitter in close proximity to their body during setup. Although the current data does not indicate severe lacerations or eye injuries, the unpredictability of a sudden burst makes every user potentially vulnerable. The risk is uniform across all users of the affected models because the defect lies within the material and construction of the plastic cone-shaped case itself, rather than in how an individual operates the device.
It is important to note that while technical divers who push equipment to its limits might be perceived as higher risk, this recall affects all owners of the specified reference numbers regardless of their diving experience level. The failure occurs during standard pressure testing, a routine step for both novice and expert divers alike. Therefore, no user can assume they are safe simply because they are careful; the flaw is inherent to the manufactured unit. Children and elderly individuals are not typically direct users of this specialized scuba gear, so they are not at risk from normal ownership. However, anyone who has purchased these items second-hand or received them as a gift must verify their model numbers immediately. The vulnerability here is defined by possession of the specific defective hardware, making it essential that every owner, regardless of age or diving frequency, takes immediate action to mitigate the hazard.
How to tell if you have the recalled item
Prioritizing your safety begins with a calm, careful inspection of your dive gear. Because this recall specifically targets Suunto’s wireless monitoring equipment for scuba diving, the first thing you need to do is locate the device attached to your tank valve or integrated into your console system. These are not standard gauges; they are small, distinct electronic units designed to transmit pressure data wirelessly. To confirm whether your specific unit is part of this recall, you must examine two primary physical characteristics: the shape and material of the casing, and the printed text on its surface.
The most recognizable feature of the recalled items is their black, cone-shaped plastic case. This housing is roughly 4 centimeters in diameter and about 8 centimeters in length, giving it a compact, slightly tapered profile that fits snugly against your regulator or tank valve. However, shape alone isn’t enough to confirm the recall, as Suunto produces other models with similar aesthetics. You must look closely at the text printed on the exterior of this black cone. The wording and placement are critical identifiers that distinguish recalled units from safe ones.
If you possess a Suunto Tank POD, look for gray text printed directly on the side of the black plastic case. The text will read exactly: "SUUNTO TANK POD, MADE IN FINLAND". Additionally, check the bottom of the unit. The recalled Tank POD features a transparent plastic base, allowing you to see internal components if held up to light. The reference number for this specific model is SS020306000. If your device matches this description and number, it is part of the recall.
If you have a Suunto Wireless Tank Pressure Transmitter, the identification process is slightly different. These units also feature a black cone-shaped plastic case, but the text is printed in gray on the top of the case. The inscription will read: "SUUNTO, FINLAND". Unlike the Tank POD, the base of the transmitter may be either transparent or black plastic. You must verify the reference number printed on the unit to ensure it matches one of the two recalled models: SS019098000 or SS005397000. If your transmitter has either of these reference numbers, it is included in this safety alert.
To be absolutely certain, locate the small label or engraving on the body of the device. These reference numbers are the definitive proof of whether your gear is affected. Do not rely solely on the date you purchased the item, as inventory can vary. Instead, trust the physical markings on the hardware itself. If you find any of these specific reference numbers or text descriptions matching your equipment, stop using the device immediately and contact Suunto for the free inspection and repair process outlined in this notice.
What to do — step by step
If you own a Suunto Wireless Tank Transmitter or a Suunto Tank POD, the most important thing you can do right now is stop using the device immediately. The recall notice from the Consumer Product Safety Commission (CPSC) highlights a specific and serious risk: the exterior plastic case can burst during pre-dive pressure testing. This is not a minor inconvenience; it is a potential injury hazard that requires immediate attention. Please do not attempt to dive with these items, and do not even subject them to the standard dry-land pressure tests that divers typically perform before entering the water. The burst risk occurs precisely during this testing phase, meaning any effort to verify the device’s function could trigger the very failure you are trying to prevent.
Once you have set the device aside safely, your next step is to initiate the return process for a free inspection and repair. Suunto has established a clear pathway to resolve this issue at no cost to you. You should contact Suunto Customer Support to begin this process. They are available toll-free at 855-258-0900, anytime of day or night, which is helpful if you have questions about the procedure or need clarification on which model you possess. Alternatively, you can reach out via their online support channels at http://www.suunto.com/. When you speak with a representative, have your device’s reference number ready, as this helps them identify your specific unit quickly.
You have several options for getting the device back to Suunto for repair. You can take it to any Suunto dealer or an Suunto Authorized Service Center. To find a location near you, please visit www.suunto.com/dealer-locator and use their dealer locator tool. This is often the fastest option if you prefer to handle the item in person. However, if you would prefer not to travel, Suunto offers a convenient pickup service. You can schedule a home or office pickup by using the free Suunto Online Service Request at www.suunto.com/servicerequest. This digital tool allows you to arrange for a courier to collect the device from your doorstep, making the remedy process as low-stress as possible.
During this time, it is crucial to keep the recalled device away from children and pets. While the primary danger manifests under pressure, a damaged or unstable casing could still pose a risk if mishandled. Do not try to open the device yourself or attempt any DIY fixes. The repair must be done by authorized personnel who have been trained to handle these specific units. By following these steps—stopping use, contacting support, and arranging for a free return—you ensure your safety and allow Suunto to correct the manufacturing defect properly.
Your refund, repair, or replacement options
If you own one of the recalled Suunto Wireless Tank Transmitters or Tank PODs, the good news is that Suunto has established a clear and complimentary remedy to resolve the safety issue. You do not need to worry about bearing any costs for getting your device fixed. The company’s official stance is straightforward: they will provide a free inspection and repair service for all affected units. This means that whether you purchased your gear recently or several years ago, as long as it falls within the specific reference numbers identified in the recall notice, the financial burden of correcting this defect rests entirely with the manufacturer. Your primary goal right now is simply to get the device out of active use and into the hands of a certified technician who can safely address the potential for the plastic case to burst.
To initiate this process, you have a few convenient pathways available to you, all designed to make the experience as seamless as possible. The most direct approach is to return your recalled Wireless Tank Transmitter or Tank POD to a Suunto dealer or an Suunto Authorized Service Center. These locations are equipped to handle the specific inspection and repair procedures required for these diving instruments. If you are unsure of where to go, Suunto provides a dedicated dealer locator tool on their website at www.suunto.com/dealer-locator. This resource allows you to find the nearest authorized professional who can assist you with the return process.
For those who prefer not to visit a physical store, Suunto offers an alternative solution through their online services. You can utilize the free Suunto Online Service Request form found at www.suunto.com/servicerequest. This digital option allows you to schedule a pickup of your device directly from your home or office. This is particularly helpful if you live in a remote area near a dive site or simply prefer the convenience of having the logistics handled for you. By using this online portal, you avoid the need to travel to a service center, making the remedy accessible regardless of your location.
Should you have questions about which specific model you own, the eligibility of your device, or the steps required to complete the repair, Suunto Customer Support is available to help. You can reach them toll-free at 855-258-0900 at any time. Their support team can clarify details about the inspection process and ensure that your specific unit qualifies for the free repair program. Additionally, you may visit their main website at http://www.suunto.com/ for further information or to contact support through other channels if needed. The key takeaway is that you are not left to deal with this hazard alone; Suunto has provided multiple avenues to ensure your equipment is safely repaired without cost to you.
What can happen if you ignore it
When you choose to continue using the recalled Suunto Wireless Tank Transmitter or Tank POD without taking action, you are essentially betting your safety against a known mechanical flaw that has already proven itself dangerous. This is not a hypothetical risk based on theoretical engineering failures; it is an active hazard linked to real-world events. The core issue lies in the exterior plastic case of these devices. Under normal diving conditions, the equipment performs its primary function of monitoring tank pressure. However, the recalled units are susceptible to bursting during pre-dive pressure testing. This specific phase of dive preparation involves pressurizing the device to ensure it is functioning correctly before entering the water. It is during this high-stress moment that the structural integrity of the plastic casing can fail catastrophically. The consequences of ignoring this recall extend far beyond mere inconvenience or a broken piece of equipment. When the case bursts, it does so with significant force, turning what should be a routine safety check into a potential injury event. According to the Consumer Product Safety Commission (CPSC), there have already been two documented incidents where the transmitters burst during dry land pressure testing. In one of these confirmed cases, the failure resulted in bruising to the user. While bruising may sound minor on its own, it serves as a clear warning sign of the kinetic energy involved in the explosion. A plastic casing shattering under pressure can send sharp fragments flying at high speeds. If you are holding the device close to your body or face during this test, the risk shifts from simple property damage to direct physical harm. Continuing to use these devices ignores the reality that the failure mode is predictable and repeatable. Every time you pressurize a recalled unit, you are triggering the exact condition that causes the burst. The danger is not limited to the initial incident; it compounds with every subsequent test. You might assume that because you have not been injured in previous tests, the device is safe. This is a dangerous misconception. The plastic may have micro-fractures or weakened points that make the next burst more likely, and potentially more violent, than the last. There is no way to visually inspect the internal stress of the plastic to determine if it will hold up this time. Furthermore, using faulty dive equipment can lead to secondary accidents. If the device explodes in your hand or nearby gear during a critical pre-dive check, the sudden shock and distraction could cause you to drop other essential equipment, damage your regulator, or even lose your balance in the water. The psychological impact of experiencing such an unexpected explosion can also erode your confidence in your gear, leading to anxiety on future dives. Ultimately, ignoring the recall means accepting a known risk of physical injury for no benefit. The remedy is simple and free, but the cost of inaction is your personal safety and peace of mind.Staying safe: broader tips
While this specific recall addresses a manufacturing defect in certain Suunto diving instruments, the incident serves as a powerful reminder that safety is an ongoing practice rather than a one-time check. When it comes to technical gear like scuba equipment, where failure can have serious consequences underwater, your routine maintenance habits are your first line of defense. The most critical step any diver can take is to adhere strictly to the manufacturer’s recommended service intervals. Manufacturers design these schedules based on rigorous testing and material fatigue data. Ignoring a scheduled service date because "it still looks fine" is a gamble you cannot afford when relying on life-support equipment. Regular professional inspection catches microscopic cracks or seal failures long before they become catastrophic.
Another essential habit is staying informed about the broader landscape of product safety. Government agencies like the Consumer Product Safety Commission (CPSC) issue thousands of recalls annually, many of which go unnoticed by the general public. To protect yourself and your family, consider subscribing to email alerts from the CPSC or checking their database periodically. This proactive approach ensures that you are aware of defects in products you already own, allowing you to act before an incident occurs. It is not about living in fear; it is about being empowered with information so you can make smart decisions about your gear and household items.
In the context of diving, never rely solely on pre-dive visual checks for internal component integrity. As demonstrated by this recall, external casing may appear perfectly normal while internal pressure testing reveals vulnerabilities. Always use certified dive shops or authorized service centers that have the proper equipment to perform dry-land pressure tests as recommended by the manufacturer. These specialized tests simulate the stresses of actual diving and can identify weaknesses that are invisible to the naked eye. Additionally, keep detailed records of your gear’s service history. Knowing exactly when a device was last inspected helps you track its lifecycle and ensures it hasn’t exceeded its operational limits.
Finally, cultivate a culture of open communication within your dive group. If you hear about a recall or a potential issue with a brand of equipment, share that information with your buddies. Safety in diving is a collective responsibility. By staying educated, maintaining your gear according to strict schedules, and leveraging official resources for recall information, you transform potential hazards into manageable risks. This mindset applies not just to diving, but to all aspects of consumer safety, ensuring that you remain confident and secure in your activities.