NaturesPlus recalls 4 oz glucosamine chondroitin MSM joint cream due to microbial contamination. Stop using if you have the product with lot #23622.
MICROBIAL CONTAMINATION OF NON-STERILE PRODUCT: microbial contaminant identified as Pluralibacter gergoviae.
NaturesPlus is recalling its Glucosamine Chondroitin MSM Ultra Rx- Joint Cream because it was contaminated with Pluralibacter gergoviae bacteria. This contamination could cause health issues if the product is used.
The product was found to contain Pluralibacter gergoviae, a type of bacteria that can cause infections. This contamination occurs in non-sterile products meant for external use, which could lead to skin infections if applied to the body.
People who own or use the NaturesPlus Glucosamine Chondroitin MSM Ultra Rx- Joint Cream 4 oz tubes with lot number 23622 are affected. Those with joint pain or arthritis who use this cream are most at risk.
Check for 4 oz tubes labeled 'NaturesPlus Advanced Therapeutics Glucosamine Chondroitin MSM Ultra Rx- Joint Cream' with lot number 23622. The product was manufactured for NaturesPlus at 548 Broadhollow Road, Melville, NY.
Look for the product code 4929 and lot number 23622 on the tube.
The product has been recalled due to microbial contamination, so it is not safe to use.
The recall record does not specify a remedy, so contact NaturesPlus directly for guidance.
Check for 4 oz tubes with product code 4929 and lot number 23622.
We’ve drafted a message you can send NaturesPlus to request your refund or repair — edit it as you like.
Subject: Recall D-0559-2022 — NaturesPlus NaturesPlus Hello, I own a NaturesPlus that is covered by recall D-0559-2022 from NaturesPlus. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.