Mckesson Medical-Surgical recalls Neomycin and Polym: B Sulfates and Dexamethasone Ophthalmic Ointment (3.5g tube) due to temperature abuse risks. This prescription product may have been shipped with improper temperature control.
cGMP deviations: Temperature abuse
Mckesson Medical-Surgical is recalling a specific ophthalmic ointment product that may have been exposed to improper temperatures during shipping. This could affect the product's safety and effectiveness for medical use.
The product may have been exposed to temperatures outside the required range during shipping, which can affect its stability and safety. Temperature abuse in ophthalmic products can lead to potential quality issues or ineffective treatment.
Prescription patients who received this ophthalmic ointment from a pharmacy. Those who have the product are at risk if it was improperly stored or shipped.
Check for the product name: Neomycin and Polymyxin B Sulfates and Dexamethasone Ophthalmic Ointment, 3.5g tube. It was manufactured by Sandoz with NDC 61314-631-36 and distributed by Mckesson Medical-Surgical.
Identify the product by checking the label for the name and NDC number 61314-631-36.
The recall indicates potential temperature abuse during shipping, but the official notice does not specify if the product is safe for use.
Look for the product name and NDC number 61314-631-36 on the label.
The recall does not specify a remedy, so the official notice does not provide instructions for action.
We’ve drafted a message you can send Mckesson Medical-Surgical to request your refund or repair — edit it as you like.
Subject: Recall D-1102-2022 — Mckesson Medical-Surgical Mckesson Medical-Surgical Hello, I own a Mckesson Medical-Surgical that is covered by recall D-1102-2022 from Mckesson Medical-Surgical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.