JumpSport Recalls Mini Trampolines Due to Injury Hazard; New Instructions and Warning Labels Provided

What was recalled

If you have a JumpSport mini trampoline in your home, it is important to take a moment to check whether it is part of this specific recall. The Consumer Product Safety Commission (CPSC) announced on February 26, 2019, that JumpSport is voluntarily recalling certain folding mini trampolines due to a significant safety concern. This recall targets fitness equipment designed for home use, specifically those models that feature a hinged, round metal frame and a black fabric jumping surface suspended by bungee cords. It is crucial to understand that this action applies only to the folding versions of these trampolines. If you own a stationary or non-folding model, it is not included in this recall, but verifying your specific unit remains the best first step.

The affected products are identified by their model numbers, which are printed on a label located on the upper portion of one of the trampoline legs. You should look for the brand name "JumpSport" and the words "Fitness Trampoline" printed directly on the black fabric jumping surface as well. The recall covers four specific models that were sold with a half-fold design, meaning they can be collapsed in the middle for storage. These models include the 230f, which features 39-inch straight legs; the 350f, which has 39-inch arched legs; the 550f Pro, which measures 44 inches with arched legs; and the 550fi, also measuring 44 inches with arched legs. Some of these units may have been sold with additional accessories, such as handlebars or workout videos, but the core issue lies within the frame mechanism itself.

While the provided recall facts do not specify the exact number of units sold or the precise retail outlets where these trampolines were available, consumers are encouraged to visit JumpSport’s website to review the full scope of the affected inventory. The company has made new instructional manuals and warning materials available for download to help users identify their specific product configuration. If you are unsure whether your trampoline matches one of the described models, checking the label on the leg is the most reliable method. Do not rely solely on the appearance of the jumping surface or the presence of accessories, as these can vary. The key identifier remains the model number printed on the leg label.

This recall was initiated because JumpSport received reports indicating that the folding mechanism could fail or operate in a way that causes the metal frame to hit the user forcefully. Although the exact date of purchase is not detailed in the summary, the products were sold prior to the February 2019 announcement. If you purchased your trampoline from a third-party retailer, you should still contact JumpSport directly for assistance. The company has established a dedicated recall page on their website and provided specific customer service channels to ensure that owners of these models can receive the necessary safety updates and instructions promptly.

The hazard, explained

When you think of a mini trampoline, you likely picture a safe, contained space for low-impact exercise. However, the specific design flaw in these recalled JumpSport folding models creates an unexpected danger that is entirely mechanical in nature. The core issue lies in the interaction between the user’s body weight and the physics of the frame’s hinge mechanism. These trampolines feature a hinged, round metal frame designed to fold for storage. Under normal conditions, this hinge allows the two halves of the frame to collapse inward. But when a person is standing or bouncing on the unit, their weight exerts significant downward force on the black fabric jumping surface, which is suspended by bungee cords. This tension pulls the frame components taut.

The hazard arises because the folding mechanism can release or shift unexpectedly while under this load. If the hinge fails to remain locked in place—or if the structural integrity of the connection points gives way—the two halves of the heavy metal frame can snap shut with considerable force. This is not a gentle closing; it is a rapid, uncontrolled collapse driven by the stored energy in the stretched bungee cords and the weight of the user. The frame itself becomes a heavy, rigid object that swings or snaps into the space where the user’s legs or torso are positioned.

This sudden movement turns the trampoline from a fitness tool into a pinching and striking hazard. Because the frame is made of solid metal, the impact is hard and direct. Victims can be struck by the moving bars, which may clamp down on skin or bone. The CPSC reports confirm that this specific mechanism has led to nine documented injuries. These ranged from minor cuts and bruises to more serious dental and facial injuries, suggesting that users were sometimes thrown off balance or caught in a way that caused them to collide with the frame itself. For instance, if the frame folds while a user’s foot is near the edge, it can crush toes or ankle ligaments. If the user loses footing and falls backward, they may strike their head or face against the rigid metal structure. The severity of these injuries underscores why this is not merely a product defect but a genuine safety risk that requires immediate attention.

It is important to understand that this hazard is unique to the folding design. Standard, non-folding trampolines do not have this moving part that can close in on the user. The danger here is specifically tied to the potential for the frame to move while it should be stationary under load. This is why JumpSport has issued new instructions: simply stopping use is the first step, but understanding that the physical structure itself is the source of the injury helps explain why you must not attempt to fold or unfold the unit until you have reviewed the updated safety protocols. The new warning labels and manuals are designed to help you manage the tension in the frame more safely, but the underlying risk remains as long as the folding hinge is engaged while anyone is on the mat.

Who is most at risk

While any individual using a recalled JumpSport mini trampoline faces the potential for injury, certain groups are particularly vulnerable due to the specific mechanics of the hazard and their own physical characteristics. The core danger lies in the folding mechanism of the frame, which can close with significant force. This is not merely a matter of tripping over an object; it is a scenario where a heavy metal hinge acts like a clamp or a trapdoor snapping shut on whatever is beneath it.

Children are among the most at-risk users of these fitness trampolines. Mini trampolines are often marketed as fun, low-impact exercise equipment for kids and teens. However, children may lack the awareness to recognize the danger of the folding frame or the strength to avoid moving parts. Their smaller stature means they are more likely to be positioned directly under the hinge when the trampoline is being folded or if the mechanism fails unexpectedly during use. Furthermore, their developing bones and softer tissues are less resilient to blunt force trauma than those of adults, making injuries like bruises or fractures more severe relative to their body size.

Elderly users also face heightened risks for several reasons. As we age, our balance and reflexes naturally decline. If a trampoline frame were to shift or fold unexpectedly while an elderly person is on it, they may not be able to react quickly enough to jump off safely. The resulting fall could lead to serious secondary injuries, such as hip fractures or head trauma, which are particularly dangerous for older adults. Additionally, the CPSC reports mention dental and facial injuries, suggesting that users can be thrown forward or hit by the frame. For seniors, even a minor impact to the face can have long-term consequences, including broken teeth or jaw damage that requires extensive medical intervention.

Individuals with pre-existing conditions, such as osteoporosis or joint problems, are also at greater risk. The forceful contact with the metal frame described in the recall reports—resulting in cuts and bruises—can be exacerbated by fragile bones or sensitive skin. A simple bump that might cause a minor bruise on a healthy adult could lead to a bone fracture or significant soft tissue damage in someone with compromised health. It is crucial to remember that the hazard is not just about falling off the trampoline; it is about being struck by the heavy, hinged metal frame itself, which can happen even if the user remains centered on the mat.

Ultimately, anyone who owns or uses one of the recalled JumpSport models (230f, 350f, 550f Pro, or 550fi) should consider themselves potentially at risk. The nature of the defect does not discriminate based on skill level; it is a mechanical failure that can affect anyone standing on or near the unit. Therefore, immediate cessation of use and adherence to the new safety instructions are critical for all demographics.

How to tell if you have the recalled item

If you own a mini trampoline that was purchased in the past several years, it is important to take a moment to verify whether your specific unit is part of this safety recall. JumpSport has issued this recall for folding fitness trampolines, and because these units look quite similar at a glance, identifying the exact model is crucial to ensuring you are not using a hazardous product. The first thing you should do is locate the label on your trampoline. This label is printed directly on the upper portion of one of the trampoline’s legs. It will clearly display the "JumpSport" brand name and the words "Fitness Trampoline," along with the specific model number you need to check against the list below.

The recall affects four specific half-fold models, each distinguished by its size and leg structure. You must compare the number on your label to the following list to see if your unit is included:

• Model 230f: This is a 39-inch diameter trampoline with straight legs.
• Model 350f: This unit is also 39 inches in diameter but features arched legs instead of straight ones.
• Model 550f Pro: A larger, 44-inch diameter trampoline with arched legs.
• Model 550fi: Like the Pro version, this is a 44-inch model with arched legs.

As you inspect your trampoline, take note of its physical construction. All recalled items feature a hinged, round metal frame designed to fold in half for storage. The jumping surface is made of black fabric and is suspended by bungee cords. You can also look at the jumping mat itself; the words "JumpSport" and "Fitness Trampoline" are printed directly onto the black fabric surface. Some of these models may have come with additional accessories, such as a handlebar or workout videos, but the core identification remains the model number on the leg label.

If you cannot find the label or if the number does not match one of the four models listed above, your trampoline is likely not part of this specific recall. However, if you do have one of these models, please stop using it immediately. Do not attempt to fold the frame yet, as doing so without the new instructions could lead to injury. Instead, visit the JumpSport website or call their consumer contact line at 855-782-9980 (Monday through Friday, 9 a.m. to 6 p.m. ET) to get your free replacement warning labels and instructional manual. Knowing exactly what you have is the first step in keeping your home safe.

What to do — step by step

Your refund, repair, or replacement options

If you have determined that your JumpSport mini trampoline is part of this recall, the first and most important step in your remedy process is to stop using the equipment immediately. The Consumer Product Safety Commission (CPSC) and JumpSport have identified a significant injury hazard associated with these units, specifically regarding the frame potentially striking the user during operation or folding. Because the physical safety of you and your household is the primary concern, the company’s official remedy does not involve sending you a new part to fix the existing frame mechanism. Instead, the core of their resolution is educational: they are providing updated instructions and warning materials designed to help you understand how to use the trampoline more safely or decide if it is right for your home.

To access this remedy, you must visit JumpSport’s official website at www.jumpsport.com. Once there, navigate to the “Recalls” section, which is clearly marked for consumers affected by this issue. Here, you can download new instructional manuals and warning materials directly. These documents are crucial because they contain revised safety guidelines that address the specific hinge mechanism of the round metal frame. JumpSport emphasizes that if your trampoline is already set up, you should not attempt to fold it until you have carefully reviewed these new instructions and warnings. This pause is not just a bureaucratic formality; it is a critical safety measure to prevent the frame from forcefully hitting you while you are handling the unit.

If you prefer not to download materials or if you need further assistance, JumpSport has established dedicated support channels for this recall. You can contact their customer service team toll-free at 855-782-9980. Their representatives are available from 9 a.m. to 6 p.m. Eastern Time, Monday through Friday. Alternatively, you may reach them via email at recall@jumpsport.com. If you request information or materials by mail, the company will process your request and send you copies of the new instructions directly to your address. While the recall facts provided do not explicitly list a standard refund, repair, or replacement for the hardware itself, the primary remedy offered is these updated safety resources and direct support to help you manage the product safely.

It is important to approach this process with patience and care. The goal of these new instructions is to mitigate the risk of cuts, bruises, and dental or facial injuries that have been reported in connection with frame contact. By following the updated guidelines provided by JumpSport, you are taking a proactive step toward ensuring that your fitness equipment remains a safe part of your routine rather than a hazard. Please ensure you keep these new documents handy and share them with anyone else who might use the trampoline.

What can happen if you ignore it

When a government agency like the Consumer Product Safety Commission issues a recall, it is not a suggestion; it is a critical safety directive based on concrete evidence of harm. Ignoring this recall for your JumpSport mini trampoline is not merely an inconvenience or a minor oversight—it is an active decision to expose yourself and others to a known and documented physical danger. The core issue with these specific folding models is the mechanical behavior of the frame. Because the design allows the hinged, round metal frame to fold, there is a significant risk that the frame can move forcefully and unexpectedly while someone is using the equipment. If you choose to continue using the trampoline without the newly provided instructions and warning labels, you are bypassing the specific safeguards designed to prevent this movement.

The consequences of ignoring this warning are not theoretical. JumpSport has already received nine separate reports of injuries directly linked to contact with the frame of these recalled units. These are not minor scrapes; they include cuts, bruises, and notably, dental and facial injuries. Dental and facial trauma suggests that the impact was severe enough to strike the head or face area, which can lead to broken teeth, lacerations requiring medical stitches, or even concussions depending on the force of the impact. The frame is made of metal and is heavy; when it moves with force during a folding motion, it acts like a blunt object. If your foot slips, or if you lose your balance while jumping, your body may naturally fall toward the mechanism, placing your face directly in the path of the closing frame.

Furthermore, continuing to use the unit without reviewing the new instructions means you are likely unaware of the proper setup and folding procedures that mitigate this risk. The recall specifically notes that if the trampoline is already set up, consumers should not attempt to fold it until they have reviewed the new materials. Without this guidance, you might inadvertently trigger the hazardous mechanism while trying to store or transport the item, potentially injuring yourself or a family member helping with the setup. The presence of accessories like handlebars can also alter your center of gravity and movement patterns, potentially increasing the likelihood of losing balance near the hinge point.

The broader reality is that once an injury occurs, it cannot be undone. Medical bills, time off work, and long-term health complications from facial or dental trauma are real costs associated with ignoring a product recall. The remedy provided by JumpSport—new instructions and warning labels—is a free and straightforward way to eliminate this risk entirely. By refusing to engage with the recall process, you are essentially gambling with your physical safety against a hazard that has already caused multiple documented injuries. It is far safer and more prudent to follow the steps outlined in the recall than to hope that "it won't happen to me" when the data clearly shows it has happened to others.

Staying safe: broader tips

While this specific recall addresses a mechanical failure in folding frames, the broader principle of mini trampoline safety relies on consistent vigilance and proper environmental setup. These small fitness tools are deceptively simple, but they demand respect for physics and gravity. One of the most critical steps you can take before every single use is to inspect your equipment for wear and tear. Over time, the bungee cords that suspend the mat from the frame lose elasticity, and the fabric itself can develop micro-tears or weak spots. Regularly checking these components prevents sudden failures during exercise. If you notice any fraying, rust on the legs, or a change in the bounce quality, do not wait for a recall notice to act; remove the item from service immediately.

The location of your trampoline is just as important as its condition. Unlike stationary gym equipment, trampolines generate significant kinetic energy. Placing one on an uneven surface, near sharp corners, or in high-traffic walkways increases the risk of injury not just from the equipment failing, but from the user losing balance and falling into surrounding objects. Ensure your mini trampoline sits on a flat, level surface with ample clear space around it—ideally at least six feet in all directions—to allow for safe mounting and dismounting without collision hazards.

Maintaining a "clear zone" is a universal safety rule that applies to many home fitness activities. Keep the area free of clutter, pets, and small children who might wander into the active workout space unexpectedly. It is also wise to establish clear household rules about trampoline use, such as allowing only one person at a time to prevent collisions and ensuring that users wear appropriate footwear or grip socks to prevent slipping off the mat.

Finally, stay proactive about product safety by registering your purchases with manufacturers whenever possible. Registration ensures that if a defect is discovered later in the product’s life cycle, you will be contacted directly rather than relying on public notices. You can also sign up for email alerts from the Consumer Product Safety Commission (CPSC) to receive timely updates on recalls affecting various household goods. By combining regular physical inspections with an awareness of your surroundings and staying informed through official channels, you create a much safer environment for your family and yourself.