What was recalled
The U.S. Consumer Product Safety Commission (CPSC) has issued a recall notice concerning specific children’s sleepwear products manufactured and sold by The Company Store. This action was taken due to a violation of federal flammability standards, a critical safety requirement designed to ensure that garments worn by young people do not ignite easily or burn rapidly. The recall, which was announced on July 3, 2019, focuses exclusively on girl’s pajama sets made from 100% cotton flannel. These were sold as two-piece sets, typically consisting of a long-sleeved top and matching pants, and were marketed with the intent of providing comfortable, cozy sleepwear for children.
The specific items affected by this recall are identified by several key characteristics that consumers can use to verify their possession of these products. The pajama sets were available in sizes ranging from 2T through size 14/16, covering a broad spectrum of childhood ages. They were offered in three distinct prints: Unicorn, hedgehog, and snowflake. It is important to note that while the recall targets the children's versions, these same designs were also produced in matching sets for women and dolls; however, the official recall action specifically addresses the girl’s pajama sets that fail to meet the required safety standards.
To help consumers identify the exact units involved, The Company Store has provided specific labeling information. The recalled items feature a sewn-in neck label that contains crucial identification details. Shoppers should look for the following printed on this label: the retailer name "The Company Store," Registered Identification Number (RN#) 120962, the code 037114-21018-LOT, and style number 65002B. These codes serve as the definitive markers for determining whether a specific pair of pajamas is part of this recall batch.
The products were sold through The Company Store’s retail channels, though the specific geographic locations or online platforms are not detailed beyond the brand's primary point of sale. The recall encompasses all units matching the described style, size, and print characteristics that were sold prior to the announcement date. Because the hazard relates to the material's reaction to fire rather than a mechanical defect, the risk is inherent in the product's construction relative to federal safety benchmarks. Consumers who purchased these items should treat this as an immediate concern for their household's safety.
If you own pajama sets that match the description above—specifically the girl’s 100% cotton flannel two-piece sets in Unicorn, hedgehog, or snowflake prints with the specified neck label codes—you are holding a product that requires immediate attention. The absence of reported incidents does not negate the potential danger posed by non-compliant flammability standards. Therefore, identifying these items accurately is the first step in protecting your child from potential burn injuries.
The hazard, explained
When we talk about children’s sleepwear and federal flammability standards, we are discussing a very specific type of physical risk that might seem counterintuitive to many parents. After all, cotton is generally considered a natural, breathable, and safe fabric. However, the safety of any garment depends not just on what it is made of, but how it behaves when exposed to an open flame or intense heat source. The core issue with this recall is that these pajama sets fail to meet the strict federal flammability standard established for children’s sleepwear. This means that if a child wearing these specific pajamas were to come into contact with a fire source—such as a lit candle, a space heater, or even the open flame of a fireplace—the fabric would ignite more easily than it should and burn with greater intensity.
To understand why this is so dangerous, it helps to look at how the law categorizes children’s sleepwear. Federal regulations distinguish between two types of garments: those that are tight-fitting and those that are loose-fitting. The logic behind this distinction is simple physics. Tight-fitting pajamas, like a snug onesie or leggings, tend to stay close to the skin. If they catch fire, there is very little air trapped between the fabric and the child’s body to feed the flames, so the fire often goes out quickly on its own. Because of this natural safety feature, tight-fitting garments are held to a slightly different regulatory standard.
In contrast, loose-fitting pajamas, such as the flannel sets recalled by The Company Store, have plenty of air space between the fabric and the wearer’s skin. This air acts like bellows for a fire. If loose-fitting clothing catches fire, the flames can spread rapidly across the surface of the garment, fueled by the oxygen trapped in that air gap. More importantly, the heat from the burning fabric is held directly against the child’s skin for longer periods, leading to more severe and deeper burn injuries. The standard requires that loose-fitting sleepwear be treated with flame-retardant chemicals or woven from inherently flame-resistant materials to ensure it does not sustain a flame for more than a few seconds after ignition.
The recalled 100% cotton flannel pajama sets fall into the category of loose-fitting garments. While 100% cotton is comfortable and soft, untreated cotton is highly combustible. Without the proper chemical treatment or specialized weaving techniques that meet the federal safety threshold, these pajamas do not offer the necessary protection against rapid ignition. The hazard, therefore, is not that the pajamas are inherently evil or unsafe in normal circumstances, but that they lack the critical safety margin required for loose children’s sleepwear. In a worst-case scenario involving an open flame, this deficiency can turn a minor accident into a serious medical emergency due to the speed and intensity with which the fabric burns.
It is important to note that while no incidents have been reported at this time, the potential for harm exists because the fundamental safety mechanism—the garment’s ability to resist burning—is missing. The federal standard was created precisely to prevent these kinds of burn injuries, ensuring that every child, regardless of who made their clothes, has a baseline level of protection against fire while sleeping. By failing this standard, these specific pajama sets leave children vulnerable in situations where other compliant garments would have likely protected them.
Who is most at risk
The primary group at risk in this specific recall consists of young girls who wear The Company Store’s 100% cotton flannel pajama sets. Because the product is explicitly designed for children, ranging from size 2T through size 14/16, the population most vulnerable to harm includes toddlers and school-aged children. These are individuals who spend significant amounts of time in close proximity to potential ignition sources while sleeping or resting in their bedrooms, often unaware of the dangers surrounding them.
The specific hazard here is a violation of federal flammability standards for children's sleepwear. This means that if these pajamas come into contact with an open flame or a high-heat source, they are likely to ignite more easily than compliant garments and may burn with greater intensity. Young children are particularly at risk because their skin is thinner and more delicate than that of adults. A burn injury from flammable fabric can cause severe damage much faster on a child’s body, leading to deeper tissue injury and longer recovery times. Furthermore, children often lack the immediate cognitive ability to react quickly to sudden heat or fire compared to an adult, meaning they may remain in contact with a burning garment for a critical period that exacerbates the injury.
We must also consider the context of where these items are used. Sleepwear is worn during periods when a child is unconscious and unable to respond to danger. This creates a unique vulnerability because there is no immediate self-preservation action being taken by the wearer. If a pajama set ignites from a nearby candle, space heater, or electrical fault, the child cannot remove the garment or seek help. The risk is compounded by the fact that these pajamas were also sold in matching sets for dolls. While this suggests a family-oriented product line, it increases the likelihood that these items are present in households with multiple children or where doll play involves close interaction with sleeping areas, potentially normalizing the presence of flammable fabrics near heat sources.
Additionally, the recall notes that no incidents have been reported to date. While this is reassuring, it does not mean the risk is nonexistent. It simply means that a catastrophic event has not yet occurred in recorded history for this specific batch. The absence of reported injuries should not lead to a false sense of security. The potential for harm remains high because the fundamental safety requirement—the fabric's resistance to fire—has been proven lacking. Therefore, any child wearing these sizes and styles is potentially at risk, regardless of whether a fire has happened before. Parents and guardians must recognize that the danger is inherent in the product's failure to meet safety standards, not just in current events.
It is also important to note that while the recall focuses on girl's pajama sets, the brand mentions matching sets for women. Adult wearers are less vulnerable due to thicker skin and quicker reflexes, but they are still at risk of injury if an ignition occurs. However, the ethical and safety priority remains with the children, as they are the most physically susceptible to severe burn trauma from flammable materials. The presence of these items in a home with young girls requires immediate attention to prevent potential harm.
How to tell if you have the recalled item
Before you take any action or contact customer service, it is essential to confirm that your specific pajama set is part of this recall. Because The Company Store sells a wide variety of children’s clothing and accessories, simply seeing the brand name on a tag is not enough to guarantee that your item is affected. You need to look for several very specific details regarding the material, the design, the sizing, and, most importantly, the identification codes printed directly on the garment. Taking the time to verify these details now will save you confusion later and ensure you don’t accidentally return a safe product.
First, examine the fabric and construction of the pajamas. This recall applies exclusively to girl’s pajama sets made from 100% cotton flannel. The items are two-piece sets, meaning they consist of a top and pants (or bottoms). While the brand also sells matching sets for women and dolls in similar styles, those are not part of this specific safety alert. Focus your attention on the garments intended for children, specifically those in sizes ranging from 2T through size 14/16. If your pajamas are made of a different fabric, such as fleece or polyester, or if they are single-piece nightgowns, they are likely not included in this recall.
Next, check the visual pattern on the clothing. The recalled items were sold in three distinct prints: Unicorn, hedgehog, and snowflake. If your pajamas feature any other design, such as stripes, solids, or floral patterns, they are not part of this recall. However, if you do see one of these three specific prints, you must proceed to the final and most critical step: checking the label.
The definitive way to identify a recalled item is by reading the sewn-in neck label. You need to look for specific alphanumeric codes printed on this tag. The recall affects items where the following information is present on the label: RN#120962, the code 037114-21018-LOT, and style number 65002B. All of these identifiers should be visible on the neck label. If you can find these exact codes along with the size range of 2T to 14/16, your pajamas are part of this recall and must be removed from use immediately. If any of these codes are missing or different, your item is likely safe, but if you are still unsure, it is always better to err on the side of caution and contact The Company Store for clarification.
If you have confirmed that your pajamas match all the criteria above—100% cotton flannel, one of the three specific prints, sizes 2T-14/16, and the correct label codes—you should stop using them right away. Do not let children wear or sleep in these pajamas. Keep them out of reach until you have processed your refund. This careful identification process ensures that you are addressing a genuine safety risk without unnecessary alarm.
What to do — step by step
If you own any of the recalled girl’s pajama sets from The Company Store, your immediate priority is to ensure that these garments are never worn again by a child. Because the fabric fails to meet federal flammability standards, it poses a genuine risk of burn injuries should it come into contact with an open flame or heat source. Therefore, the very first step you must take is to immediately remove the pajamas from your home or living space and keep them out of reach of any children. Do not attempt to wash, alter, or wear the items yourself, as this does not mitigate the flammability hazard. Simply placing them in a closet or drawer where they might be forgotten is not enough; physical separation is critical until you have processed the return. Once the items are safely stored away from anyone who might wear them, your next step is to initiate the refund process. The Company Store has agreed to provide a full refund for these defective products. You can do this by contacting their customer service team directly at 800-655-0355. It is helpful to keep in mind their operating hours when you call: they are available from 6 a.m. to Midnight Central Time on Monday through Friday, and from 8 a.m. to 5 p.m. Central Time on Saturday and Sunday. Having your receipt or order confirmation number ready will help expedite this conversation. If you prefer to handle this online, you can visit www.thecompanystore.com. Navigate to the "Help" tab at the bottom of the page and click on the "Product Recalls" link to find specific instructions for this recall event. While The Company Store is actively contacting all known purchasers directly to inform them of this issue, it is wise not to wait for their outreach if you suspect you have one of these items. If you cannot reach them by phone or online within a reasonable timeframe, or if you simply want to document your action, ensure you save any confirmation emails or reference numbers provided during your contact with the company. This documentation serves as proof that you acted promptly to address the safety concern. Finally, do not dispose of the pajamas in a way that might allow someone else to retrieve and wear them. Ideally, keep them secured until you have received confirmation that your refund has been processed, ensuring that no other household members accidentally use the non-compliant sleepwear. This careful, methodical approach ensures that both you and any children in your care remain safe from potential fire hazards while resolving the purchase issue efficiently.Your refund, repair, or replacement options
If you have one of the recalled pajama sets from The Company Store, your primary and most straightforward option is to receive a full refund. It is important to understand that this recall does not offer repairs or replacements for the specific garments in question. Because the issue stems from a fundamental failure to meet federal flammability standards—a safety requirement that cannot be practically fixed after manufacturing—the only viable remedy provided by the manufacturer is a complete return of your purchase price. This means you do not need to keep the item, nor are you expected to pay for return shipping or restocking fees. The Company Store has structured this process to remove any financial burden from you, ensuring that your household can be made safe without costing you an extra dime.
The remedy is supported by two parallel channels of communication, designed to ensure that every affected customer is reached. First, The Company Store acknowledges its responsibility by stating that it is actively contacting all known purchasers directly. If you bought the item recently or if your contact information was captured at the point of sale, you may already be receiving a notification via email, phone, or mail. This proactive approach is designed to simplify the process for you; if you are contacted this way, follow the instructions provided in that communication to initiate your refund. Do not hesitate to reply to those messages or call the number listed within them if you have immediate questions about the status of your claim.
If you do not hear from The Company Store directly, or if you purchased the item some time ago and are unsure of your eligibility, you must take the initiative to contact them yourself. You can reach their dedicated recall support team by calling 800-655-0355. Their customer service representatives are available Monday through Friday from 6 a.m. to Midnight Central Time, and on Saturdays and Sundays from 8 a.m. to 5 p.m. Central Time. When you call, have your order number or the specific style number (65002B) ready if you have it, as this will help them locate your purchase quickly. Alternatively, you can visit their website at www.thecompanystore.com and navigate to the "Help" tab, where you will find a specific "Product Recalls" section. This online portal provides additional details and serves as a central hub for all recall-related inquiries.
While waiting to contact them or while processing your refund, please keep the recalled pajamas in a safe place where children cannot access them. Do not attempt to wash, donate, or sell these items, as doing so would inadvertently expose other families to the same fire hazard. The goal here is simple: remove the risk from your home and get your money back. The Company Store has made the process of reclaiming your funds straightforward, so please take advantage of this offer to ensure your child’s safety without financial penalty.
What can happen if you ignore it
When a recall notice specifies a violation of the federal flammability standard for children’s sleepwear, it is not merely a bureaucratic formality; it represents a tangible, immediate threat to physical safety. The Company Store has recalled these specific girl’s pajama sets because they fail to meet the rigorous requirements designed to slow down how quickly fabric burns. Ignoring this warning and continuing to wear or keep these garments near sleeping children exposes them to a risk that is both severe and preventable. While the official recall records indicate that no incidents have been reported to date, the absence of reported injuries does not mean the hazard is absent. It simply means that, by luck or vigilance, no one has yet experienced the consequence of this specific manufacturing defect. However, the potential for harm remains real and significant.
The core danger lies in the nature of fire itself. Normal cotton flannel is generally considered safe because it tends to char rather than ignite easily. However, when sleepwear fails flammability standards, it means the fabric has lost that critical resistance. If a child’s pajamas were to come into contact with a common household ignition source—such as a lit candle on a nightstand, a space heater, an open fireplace, or even static electricity in dry winter air—the garment could ignite rapidly. Unlike standard safety-rated sleepwear, which is designed to self-extinguish or burn very slowly to allow time for escape, these recalled sets could act like fuel. This rapid ignition can lead to severe burn injuries before a parent or guardian can react and remove the child from danger.
Beyond the immediate physical trauma of burns, there are lasting consequences. Severe burn injuries in children often require extensive medical treatment, including skin grafts, prolonged hospital stays, and long-term rehabilitation. The psychological impact on a child who has experienced such a traumatic event can be profound, potentially leading to lasting fears or anxiety. Furthermore, the emotional toll on families is immense. Parents naturally prioritize their children’s safety above all else; discovering that an item in their home poses a fire hazard can cause significant stress and anxiety until the issue is resolved.
It is also important to understand that these pajamas were sold not only for girls but also came in matching sets for women and dolls. While the flammability violation specifically pertains to the children’s wear due to stricter federal regulations for youth apparel, keeping any part of this recalled line in the home creates a cluttered environment where safety standards are confused. A child might mistakenly wear an adult-sized piece or play with the doll’s outfit, leading to confusion about which items are safe. By ignoring the recall, you are not just risking a single garment; you are maintaining a hazard in your living space that could escalate unexpectedly during a nighttime emergency when reaction times are shortest and visibility is poorest. The only way to eliminate this risk entirely is to remove the product from the home immediately.
Staying safe: broader tips
While this specific recall addresses a critical gap in the flammability standards for children’s sleepwear, keeping your home safe from fire hazards is an ongoing practice that extends far beyond checking individual product tags. Cotton flannel, while beloved for its softness and warmth, is naturally more susceptible to ignition than treated fabrics like those used in standard pajamas or certain synthetic blends. This isn’t meant to frighten you, but rather to empower you with context: understanding the material properties of what your family wears can help you make informed choices about bedtime routines and laundry habits.
First, consider how you care for these garments. Even if a set is not part of this recall, it is wise to regularly inspect any children’s sleepwear for loose threads, worn cuffs, or thinning fabric. These small defects can create weak points that ignite more easily. When washing flannel items, avoid using excessive amounts of fabric softener, which can sometimes leave a residue that affects the fabric’s breathability and, in rare cases, its flame resistance over time. Always follow the care labels precisely; heat from high-temperature drying or ironing can degrade fibers and alter their safety characteristics.
Beyond the clothing itself, your bedroom environment plays a huge role in fire safety. Ensure that any nightlights, charging cables for devices, or decorative lamps are kept at least three feet away from beds, curtains, and sleepwear hanging on racks. A common mistake is letting pajamas drape onto floor heaters or radiators during cold months. The heat source might not be touching the fabric directly, but radiant heat can still bring flammable materials to their ignition point. It is also a good habit to check that electrical cords running near sleeping areas are in good condition, with no fraying or exposed wires that could spark.
Finally, make fire safety a regular part of your home maintenance routine. Ensure you have working smoke detectors on every level of your home and inside each sleeping area, testing them monthly by pressing the test button. Replace batteries at least once a year, or when you change your clocks for daylight saving time. Consider creating and practicing a family escape plan with your children so they know exactly what to do if they smell smoke or hear an alarm. Remember, prevention is about layering safety: good products, proper care, safe environments, and reliable alarms work together to keep your family secure.
