What was recalled
If you recently purchased hardware for a home improvement project or a simple cabinet upgrade, it is important to check your inventory against an official recall issued by the U.S. Consumer Product Safety Commission (CPSC). The specific items involved in this recall are Everbilt brand door pulls, which were manufactured by Wellsco International Group. These are not generic, unbranded fixtures; they carry the distinct Everbilt labeling, a brand widely recognized for its presence in major retail chains across the country. The recall focuses specifically on the 6-1/2 inch Stainless Steel Door Pulls. Within this category, consumers need to look closely at the model number printed on the packaging or the product itself. The affected items are identified as the 14339 model door pulls.
To help you visualize exactly what was included in this recall, these particular door pulls feature a rounded bow shape and are constructed from stainless steel. They are designed to be secured by four screws, which is a standard mounting configuration for this type of hardware. While the stainless steel construction might suggest durability and high quality to many shoppers, it is the finish and edge treatment of these specific units that triggered the safety concern. It is crucial to note that you cannot assume all Everbilt door pulls are affected. This recall is limited strictly to the 14339 model with the rounded bow design. If your hardware has a different shape, length, or model number, it falls outside the scope of this specific safety alert.
The distribution network for these recalled items was exclusive. These Everbilt door pulls were sold exclusively at Home Depot stores and through their online channels. They were not available at other major hardware retailers, lumber yards, or general merchandise stores. If you purchased similar-looking hardware from a different retailer, it is highly unlikely to be part of this specific recall batch. The timing of the sale is also significant. This recall was officially announced on July 10, 2019. Therefore, these products were on store shelves and in online carts prior to that date. If you bought them after the recall announcement, you should have been notified by Home Depot to stop using or purchasing the item.
The scope of this recall is defined by the specific units distributed through Home Depot during the relevant period. While the exact total number of units sold globally is not explicitly stated in the summary, the volume of reports indicates a significant distribution. Home Depot has received 42 reports concerning these door pulls containing sharp edges. This data point helps illustrate that while the hazard is serious, it has been identified and documented through consumer feedback. The exclusivity to Home Depot simplifies the verification process for many consumers, as you only need to check your receipts or records from that specific retailer during the pre-July 2019 timeframe.
Understanding the specifics of what was recalled allows you to act with confidence. You do not need to worry about every stainless steel pull in your home. Instead, you can focus on the 14339 model Everbilt door pulls with a rounded bow shape that were bought at Home Depot before July 10, 2019. By narrowing down the product details and the sales channel, you can quickly determine if your hardware is part of this recall. This precision saves time and reduces unnecessary anxiety, ensuring that you only take action on the items that truly require attention.
The hazard, explained
When we think of door hardware, we usually picture sturdy, smooth surfaces designed to last for years. However, the recall issued by the Consumer Product Safety Commission (CPSC) regarding specific Everbilt door pulls highlights a hidden danger that often goes unnoticed until it is too late. The core issue with these recalled items lies in their manufacturing finish, specifically on the rear side of the product. While the front-facing bow of the pull may appear smooth and polished to the consumer, the back portion—which remains exposed after installation—can possess sharp, unfinished edges.
To understand why this is dangerous, it helps to look at how these pulls are installed. The Everbilt 6-1/2 inch Stainless Steel Door Pulls, particularly the 14339 model, are secured to the door using four screws that pass through the body of the pull. Once installed, the decorative front covers the mounting hardware, but the back of the unit is typically left open or only partially covered by the door frame itself. This leaves the sharp edges directly accessible to anyone who touches the door handle, especially when gripping it firmly or adjusting their hold. The hazard is not just about a rough texture; it is about distinct, potentially jagged points that can cut through skin with minimal force.
The mechanism of injury here is straightforward but serious. A laceration occurs when a sharp object tears the tissue rather than making a clean incision. Because door pulls are used repeatedly throughout the day—by children running to school, elders returning home, or anyone carrying groceries—the likelihood of accidental contact increases significantly. When a hand slips or grips the handle with sudden force, those sharp edges on the back can easily slice into the palm or fingers. This is not merely an annoyance; it is a physical threat that can lead to bleeding, infection risk, and unnecessary pain.
The severity of this hazard is evidenced by the data collected during the investigation. Home Depot has documented 42 reports indicating that these door pulls contain such sharp edges. More concerning are the 11 confirmed reports of minor injuries resulting from this defect. These incidents serve as a clear warning that the edge finish on certain units falls outside safe manufacturing standards. It is a reminder that even high-traffic, everyday items require rigorous quality control to ensure that no hidden dangers are left exposed for users to encounter.
Who is most at risk
While the laceration hazard associated with the Everbilt 6-1/2 inch Stainless Steel Door Pulls presents a danger to anyone who handles them, the severity of potential injury is not distributed equally. The primary group at risk consists of individuals who frequently interact with these door pulls in residential settings, particularly those who may be less aware of subtle sharp edges or have physical characteristics that make them more susceptible to cuts and lacerations. Because these specific models were sold exclusively at Home Depot, the affected population is broad, spanning homeowners, renters, and property managers across the United States who purchased the 14339 model with the rounded bow shape.
Certain demographics face a heightened risk of injury due to physiological factors. Children are often among the most vulnerable users for several reasons. Their skin is thinner and more delicate than that of adults, meaning even minor sharp edges can cause deeper lacerations or more significant pain than they would on adult skin. Furthermore, children tend to explore their environment with curiosity, often running their hands along door frames and handles without the caution an adult might exercise. They may also grip these pulls with both hands or pull them with sudden force, increasing the likelihood that a sharp edge on the back of the pull will slide across their fingers or palms. The 11 reports of minor injuries included in the recall data likely involve such scenarios, where a simple act of opening a door resulted in an unintended cut.
Elderly individuals and those with reduced dexterity or sensory perception are also at significant risk. As people age, their skin can become thinner and more fragile, a condition known as senile purpura or simply age-related skin atrophy, which makes them prone to tearing and cutting more easily. Additionally, conditions such as arthritis or neuropathy may reduce the tactile sensitivity in hands and fingers. A person with reduced sensation might not immediately feel the bite of a sharp edge until after tissue damage has occurred. For those with limited mobility, the frustration of dealing with a painful injury while attempting routine tasks can exacerbate health issues or lead to falls if they react suddenly to the pain.
It is also important to consider individuals who may be distracted or multitasking while using doors. Parents carrying groceries, laundry, or young children often use their elbows or forearms to open doors, but may still use their hands for balance or to steady themselves. If a sharp edge catches on the wrist or forearm during these moments, it can result in a cut that is difficult to clean and treat due to the location and the ongoing activity. The recall notice from the Consumer Product Safety Commission (CPSC) highlights that Home Depot has received 42 reports of products containing sharp edges. While these are categorized as "minor" injuries, for a child or an elderly person, even a minor laceration can become infected more easily due to weaker immune systems or slower healing rates, turning a simple cut into a serious medical concern.
Therefore, the risk is not just about the presence of a sharp edge, but about the interaction between that edge and the user's physical vulnerability. Anyone who has installed or purchased these Everbilt door pulls should immediately inspect them for rough edges on the backside. If you fall into any of the vulnerable categories mentioned above—whether due to age, health condition, or living with children—it is especially critical to remove these items from your home without delay. The peace of mind that comes from knowing your family is safe from preventable injuries is worth the effort of returning the product for a full refund.
How to tell if you have the recalled item
Before you take any action or contact Home Depot, it is essential to verify that the hardware in your possession matches the specific items listed in this recall. Because Everbilt products are widely distributed and used in countless home improvement projects, simply seeing the brand name on a shelf or in your toolbox is not enough to confirm whether your item is part of this safety notice. You need to look for precise physical characteristics and labeling details that distinguish these recalled door pulls from other similar-looking hardware. By paying close attention to the specific dimensions, material finish, and model number printed on the packaging or the product itself, you can quickly determine if your purchase falls under the scope of this recall.
The primary item subject to this recall is the Everbilt 6-1/2 inch Stainless Steel Door Pull. When you inspect the hardware, start by checking its length. The recalled models measure exactly 6-1/2 inches in total length. It is important to note that other sizes of Everbilt door pulls are not included in this specific safety notice, so accurate measurement is your first line of defense against unnecessary returns or missed hazards. Next, look closely at the material and finish. These recalled pulls are made of stainless steel, which typically presents a shiny, metallic silver appearance. If your door pull is brass, bronze, black, or another color variant, it is likely not part of this specific recall batch, though you should always double-check the model number to be certain.
The shape of the handle is another critical identifier. The recalled Everbilt 14339 model features a distinctive "rounded bow" shape. This means the central part of the pull curves outward in a smooth, arch-like fashion rather than being straight or angular. Additionally, these pulls are secured to the door using four screws. While many door pulls use four mounting points, confirming this hardware configuration alongside the other visual cues helps narrow down the identification. You should also look for the specific model number "14339." This number may be printed on the original product packaging, on the box it came in, or sometimes stamped directly onto the metal of the pull itself. If you no longer have the box, check the back of the door pull or any attached tags.
Finally, consider where and when you purchased the item. This recall applies to Everbilt door pulls sold exclusively at Home Depot. If you bought these hardware pieces from another retailer such as Lowe’s, Ace Hardware, or an online marketplace like Amazon (unless it was a direct listing from Home Depot), they are not part of this specific CPSC notice. The recall was announced on July 10, 2019, but products may have been sold in stores and online prior to that date. If you purchased the item recently or even years ago, as long as it meets the physical description above—6-1/2 inches, stainless steel, rounded bow shape, model 14339, and bought at Home Depot—you should treat it as a recalled item and proceed with the return process immediately.
What to do — step by step
If you have purchased the recalled Everbilt 6-1/2 inch Stainless Steel Door Pulls, specifically the 14339 model with the rounded bow shape, your immediate priority is simple: stop using them right now. The Consumer Product Safety Commission (CPSC) and Home Depot have identified a genuine laceration hazard because these pulls can have sharp edges on the back. This is not a minor inconvenience; it is a physical danger to you and your family. Therefore, the first and most critical step is to immediately cease using the recalled door pulls. Do not wait for a replacement part or a scheduled repair window. Remove them from your doors as soon as it is safe to do so. If the screws are tight or difficult to turn, take your time to ensure you do not cut yourself while removing them. Once removed, set the items aside in a place where children or pets cannot access them, ensuring they remain out of reach until you have completed the return process. Next, you need to initiate the remedy provided by the retailer. Home Depot has agreed to provide a full refund for these items. You do not need to go through a complex warranty claim process or wait for a replacement unit that may not address the underlying safety flaw. Instead, take the recalled door pulls back to your local Home Depot store. Bring the product with you if you have it, but more importantly, bring your proof of purchase, such as a receipt or credit card statement, to facilitate the refund. If you do not have your physical receipt, the store associates may still be able to look up your transaction using the credit card you used for the purchase or by checking your online account history if you bought it through their website. If returning the item in person is not feasible for you due to mobility issues, distance, or other logistical challenges, you have another clear option. You can contact Home Depot directly via phone at 800-305-1726. Their customer service team is available from 8 a.m. to 7 p.m. ET, Monday through Friday, and from 9 a.m. to 6 p.m. ET on Saturdays. Explain that you have the recalled Everbilt door pulls and wish to return them for a refund. They will guide you through their specific remote return procedures, which may involve mailing the item back or providing additional instructions for disposal if you choose to discard them rather than return them physically. Alternatively, you can manage this entirely online. Visit www.homedepot.com and scroll to the bottom of the page to click on “Product Recalls.” This section contains detailed information about the recall and specific instructions for online returns. Follow the prompts there to initiate a refund. Whether you choose to visit a store, call customer service, or use the website, remember that you are entitled to a full refund. Do not accept store credit if you prefer cash back to your original payment method, and do not feel pressured to buy a different product instead. Your safety is the primary concern here, and the company has set up these multiple channels specifically to make it as easy as possible for you to resolve this issue without hassle.Your refund, repair, or replacement options
If you have been using these Everbilt door pulls in your home, the most straightforward and recommended path forward is to seek a full refund. The Consumer Product Safety Commission (CPSC) and Home Depot have determined that the defect—sharp edges on the back of the pulls that pose a laceration hazard—is inherent to the design and manufacturing process for this specific batch. Because the issue lies in the physical structure of the product itself, there is no simple repair or modification you can make to safely fix the sharp edges without compromising the integrity of the item. Therefore, the remedy provided is not a partial credit, store credit, or a replacement with a different model, but rather a complete return for a full refund of your purchase price.
This approach prioritizes your safety and financial fairness. By returning the product for a full refund, you are essentially undoing the transaction, acknowledging that the item sold did not meet the basic safety standards expected of household hardware. This is particularly important because the risk involves potential injury, as evidenced by the 11 reported minor injuries associated with these specific pulls. Accepting a repair might leave you with a product that still has sharp edges, even if they are filed down, which could still pose a risk to children or pets who might run into them. A refund removes the hazard from your home entirely and puts the money back in your pocket.
To initiate this process, you do not need to go through a complex manufacturer warranty claim. Instead, you should contact Home Depot directly, as they were the exclusive seller of these Everbilt door pulls. You can reach their dedicated recall support team by calling 800-305-1726. It is helpful to know their hours of operation so you can plan your call accordingly: they are available from 8 a.m. to 7 p.m. ET, Monday through Friday, and from 9 a.m. to 6 p.m. ET on Saturdays. Having your receipt or order number ready will likely speed up the process, though their representatives should be able to assist you even if you do not have immediate documentation, given the nature of a safety recall.
If you prefer not to call, you can handle this entirely online. Visit www.homedepot.com and scroll to the bottom of the homepage. Look for the link labeled “Product Recalls.” This section contains specific information about the Everbilt door pull recall and provides instructions on how to proceed with your return. Following these steps ensures that you are following the official protocol established by both the retailer and the regulatory agency, guaranteeing that your refund is processed correctly and that the recalled items are properly removed from circulation.
What can happen if you ignore it
It is completely understandable why you might hesitate to act on a recall notice, especially when the remedy involves returning an item to a store rather than receiving a complex repair kit in the mail. You may look at the stainless steel door pull and see only a sturdy, functional piece of hardware that has been serving your home well for months. After all, it is made by Wellsco International Group under the Everbilt brand, materials that are generally associated with durability and quality. However, ignoring this specific recall carries tangible risks that go beyond simple inconvenience. The core issue here is not structural failure or the door falling off its hinges; it is a subtle but dangerous design flaw in the finish of the product itself.
The hazard stems from sharp edges located on the back of the door pull. When you install these pulls, typically using four screws to secure them to the door surface, the back of the hardware sits flush against the wood or metal. The problem arises because manufacturing tolerances can leave these rear surfaces rough or uneven. If you ignore the recall and continue to use the product, you are essentially leaving a concealed trap in your home. Every time you reach for the handle to open a door, close a cabinet, or guide a drawer shut, your hand, fingers, or even just the sleeve of your shirt may come into contact with these hidden sharp edges. The risk is not just about cutting yourself on the front; it is about the unpredictable nature of how hands move in the dark, or when carrying items that obscure your view.
We are not speaking in hypotheticals here. Home Depot has already documented 42 reports where consumers encountered these sharp edges. More concerning are the 11 reports of actual minor injuries. While "minor" might sound reassuring, lacerations can lead to significant secondary issues. A simple cut on the finger from a door pull can become infected if not cleaned properly, especially in a household with young children who play on floors and then touch their faces. For elderly individuals or those with reduced dexterity, a sudden sharp pain while gripping a handle could cause them to lose their balance or drop objects, leading to falls or additional damage.
Furthermore, consider the psychological toll of living with a known hazard. Once you are aware that your door pulls have sharp edges on the back, you may find yourself subconsciously altering your movements—hesitating before grabbing the handle, checking your fingers after every use, or avoiding using certain doors altogether. This creates a low-level stress in your daily routine. The stainless steel material itself is not the problem; it is the finish. By ignoring the recall, you are choosing to maintain that risk indefinitely. There is no evidence that these edges become safer over time; if anything, regular friction from use might wear down protective coatings or expose sharper underlying metal. The path of least resistance now is to act, but the long-term safety of your household depends on removing that hazard entirely.
