What was recalled
The Consumer Product Safety Commission (CPSC) has issued a recall alert concerning a specific batch of essential oils marketed under the brand name Majestic Pure. The product in question is the Wintergreen Essential Oil, which is sold and labeled as "100% Pure and Natural Therapeutic Grade." This item was manufactured and distributed by Epic Business Services, the company responsible for bringing this particular line of wellness products to consumers across the United States. The recall, officially announced on July 16, 2019, targets bottles that failed to meet critical federal safety standards regarding child-resistant packaging.
To help you identify if you have this specific product in your home, it is important to look closely at the physical characteristics of the bottle. The recalled items are housed in brown glass bottles, a common choice for essential oils to protect the contents from light degradation. On the front label of these bottles, you will see the "Majestic Pure" logo prominently displayed. Directly beneath or adjacent to the logo, the text reads "Wintergreen essential oil 100% Pure and Natural Therapeutic Grade." This specific phrasing is a key identifier for the recalled stock.
If you turn the bottle around to examine the side panel, you will find additional details that confirm its identity. The ingredients list specifically mentions "Wintergreen (Gaultheria procumbent) essential oil" and notes that it has been steam distilled. The label also includes standard safety recommendations, usage directions, and storage guidelines, which are typical for this type of product. However, despite these helpful instructions on the exterior, the critical flaw lies in the closure mechanism itself. The bottles were equipped with caps that did not meet the stringent requirements set forth by the Poison Prevention Packaging Act, meaning they could be opened easily by young children.
While the recall notice does not specify the exact total number of units sold or the precise retail locations where these bottles were purchased, it is important to note that Epic Business Services has taken steps to notify all known purchasers directly. The distribution of this product was widespread enough to warrant a federal alert due to the potential danger posed to households with young children. If you have purchased Majestic Pure Wintergreen Essential Oil around the time of this 2019 recall, it is vital to verify whether your bottle matches the description above: a brown bottle with the specific "Majestic Pure" branding and Wintergreen labeling as described.
The hazard, explained
To understand why this recall is necessary, we first need to look at the specific design flaw involved. The product in question is Majestic Pure Wintergreen essential oil, sold by Epic Business Services. While the oil itself may be therapeutic grade and pure, the critical issue lies not with the liquid inside, but with the container’s closure mechanism. Under federal law, specifically the Poison Prevention Packaging Act (PPPA), certain hazardous household substances must be packaged in child-resistant closures. These are specialized caps designed to require a combination of actions—such as pushing down while turning—that are difficult for young children to perform, yet manageable for most adults. In this instance, the packaging failed to meet that mandatory standard. The dropper top likely opens with simple pressure or a standard twist that does not present the necessary resistance or complexity required by law.
This mechanical failure creates a direct pathway to poisoning. Wintergreen essential oil is distinct from many other essential oils because it contains high levels of methyl salicylate. Methyl salicylate is chemically similar to aspirin (acetylsalicylic acid). While this compound is effective for muscle pain relief in adults when used correctly, it is extremely potent and toxic if ingested in sufficient quantities. Because the cap is not child-resistant, a toddler or young child who can open regular bottle caps could easily unscrew or press open the dropper. Children are naturally curious and often explore their environment by tasting objects. If a child manages to access the oil, even a small amount can be absorbed rapidly through the digestive system.
The danger here is twofold: potency and accessibility. Unlike water or juice, essential oils are highly concentrated. A few milliliters of wintergreen oil can contain a dose of salicylates that exceeds safe limits for a small child. Once ingested, methyl salicylate can lead to serious health issues, including tinnitus (ringing in the ears), rapid breathing, nausea, vomiting, and in severe cases, metabolic disturbances or central nervous system depression. The risk is not theoretical; it is a documented medical reality associated with accidental ingestion of concentrated wintergreen products. The absence of a child-resistant closure removes the primary physical barrier intended to prevent this exact scenario.
It is important to clarify that no incidents have been reported in connection with this specific recall as of the announcement date. This means that while the mechanism for harm exists, it has not yet resulted in confirmed cases of injury among the distributed units. However, the potential remains because the fundamental safety requirement was missing from the packaging design. The hazard is latent—it waits for the moment a child gains access to the bottle. By addressing the closure issue, Epic Business Services aims to eliminate this physical vulnerability before any accidental poisoning can occur.
Who is most at risk
The primary group facing immediate danger in this recall consists of young children, particularly those under the age of five. This vulnerability stems directly from the specific nature of the defect: the packaging failure. While essential oils are often marketed for their natural origins and therapeutic benefits, wintergreen oil contains methyl salicylate, a compound that is highly concentrated and potentially lethal if ingested in small amounts. The recall by Epic Business Services highlights that the Majestic Pure Wintergreen essential oil bottles did not meet the child-resistant closure requirements mandated by the Poison Prevention Packaging Act. This legal standard exists specifically because standard screw-top caps or simple droppers can be easily opened by curious toddlers who have developed sufficient dexterity to manipulate lids but lack the cognitive ability to understand the severe consequences of consuming such substances.
Children are at risk not just because they are physically capable of opening the defective container, but because of their biological size and behavior. A dose that might be negligible for an adult can be fatal for a small child due to their lower body weight. Furthermore, young children explore their environment orally; if a bottle is left within reach on a counter, shelf, or table, a child may grab it out of curiosity about the scent or the appearance of the liquid. The absence of a tamper-evident and child-resistant seal means there is no immediate physical barrier to prevent access. Even a few drops ingested can lead to serious poisoning symptoms, including nausea, vomiting, tinnitus, confusion, and in severe cases, respiratory failure or coma. Because the recall notes that no incidents have been reported to date, it is crucial to recognize that this silence represents good fortune rather than safety; the potential for tragedy remains high as long as the non-compliant bottles are in homes with young children.
While children are the most vulnerable demographic due to their developmental stage and physiological sensitivity, other household members may also be at risk depending on how the product is stored. Elderly individuals or those with cognitive impairments who require assistance with medication or home care might inadvertently use essential oils for aromatherapy or topical application without realizing the heightened risks associated with improper storage or accidental ingestion. Additionally, anyone in the household who does not recognize the severity of wintergreen toxicity might underestimate the danger, treating it like a common household spice rather than a potent chemical substance. The risk is compounded for families that keep this oil alongside other medications or cleaning products, as the brown bottle may be mistaken for a medicine dropper or another safe liquid. Therefore, the "at-risk" population extends beyond just toddlers to include any individual in a home where this specific product is accessible and where the lack of child-resistant packaging goes unnoticed.
It is also important to consider pets, although they are not explicitly mentioned in the official incident reports, animals are often more sensitive to essential oils than humans. Cats and dogs can be poisoned by methyl salicylate if they lick a spilled bottle or ingest liquid from an unsecured container. While the recall focuses on human poisoning risks, pet owners should view this hazard through the same lens of prevention. If you have pets that are prone to chewing or knocking over objects, the non-child-resistant nature of this bottle poses a dual threat to both your children and your animals.
Ultimately, the people most at risk are those who have purchased this specific batch of Majestic Pure Wintergreen essential oil and have not yet verified its packaging integrity. The recall date of July 16, 2019, indicates that this issue has been known for some time, meaning any bottle still in circulation without a replacement dropper is actively endangering the most vulnerable members of your household. Recognizing that the risk is not theoretical but based on a confirmed failure to meet federal safety standards is the first step in protecting those who cannot protect themselves.
How to tell if you have the recalled item
Identifying whether your bottle of essential oil is part of this specific recall requires a close inspection of the physical product itself. Because the recall issued by the Consumer Product Safety Commission (CPSC) targets a very specific manufacturing defect rather than a broad brand-wide issue, you cannot assume that every bottle of wintergreen oil sold by this company is affected. Instead, you must look for the precise visual and textual markers that define the recalled inventory. Start by finding the bottle in your home and examining the front label carefully. The primary identifier is the brand name. You are looking for a brown glass or plastic bottle that prominently displays the logo "Majestic Pure." This branding is not subtle; it is the main feature of the front face of the container, designed to be easily recognizable on store shelves.
Once you have confirmed the brand, read the text directly beneath or next to the logo. The recalled product is explicitly labeled as "Wintergreen essential oil 100% Pure and Natural Therapeutic Grade." If your bottle says "Peppermint," "Lavender," or any other scent, it is not part of this recall action, even if it is from the same manufacturer. The specificity here is critical because Epic Business Services, the firm responsible for the recall, only identified a closure failure in this particular wintergreen formulation. Do not rely on the general "Majestic Pure" name alone; the specific product type must match exactly.
Next, turn the bottle around to inspect the side panel. This is where you will find the definitive confirmation of the contents and the potential hazard. Look for the ingredients list, which should specifically mention "Wintergreen (Gaultheria procumbent) essential oil. Steam distilled." The scientific name Gaultheria procumbens is a key technical detail that distinguishes true wintergreen from other similar-smelling oils like birch oil. Additionally, the side panel will contain safety recommendations, directions for use, and storage guidelines. While these are standard on most essential oil bottles, their presence on a brown bottle labeled "Majestic Pure Wintergreen" confirms you are holding one of the units distributed by Epic Business Services.
If your product matches all these visual cues—the Majestic Pure logo, the specific wintergreen description, and the brown bottle packaging—it is highly likely part of the recall. The recall was initiated on July 16, 2019, so if you purchased this item recently or have had it stored for several years, the physical characteristics remain the same. There are no serial numbers or batch codes mentioned in the official facts that you need to track down. The identification relies entirely on the front and side labeling described above. If you cannot find these exact details, your product is not affected by this specific child-resistant closure failure.
- Brand: Must say "Majestic Pure"
- Scent: Must be "Wintergreen essential oil 100% Pure and Natural Therapeutic Grade"
- Packaging: Brown bottle
- Ingredients: Must list "Wintergreen (Gaultheria procumbent) essential oil. Steam distilled."
What to do — step by step
If you own a bottle of Majestic Pure Wintergreen essential oil, taking immediate and careful action is the most important thing you can do right now. The recall was announced on July 16, 2019, by Epic Business Services, and it centers on a critical safety failure: the packaging does not meet the child-resistant closure requirements mandated by the Poison Prevention Packaging Act. Because wintergreen oil contains methyl salicylate, which is highly toxic if ingested in even small amounts by young children, this is not a minor inconvenience but a serious hazard that requires prompt attention. Please follow these steps to secure your home and resolve the issue with the manufacturer.
- Stop using the product immediately and move it to a safe location. Do not wait to see if you can find a different cap or try to make the current one safer yourself. The specific dropper or cap provided in this batch failed federal safety testing standards for child-resistant closures. Your first priority is physical safety. Take the bottle out of your home’s regular storage areas, such as bathroom cabinets or kitchen counters where children might reach it. Place it in a high shelf, a locked cabinet, or another secure area that is completely out of sight and out of reach of any young children or pets. This step mitigates the risk of accidental poisoning while you arrange for the remedy.
- Contact Epic Business Services to request your free replacement dropper. The company has committed to providing a free, child-resistant replacement dropper to all known purchasers. You do not need to return the original defective bottle at this stage; instead, you need to initiate the process to receive the safe component. You can reach their customer support team by calling their toll-free number at 888-995-8495. Their representatives are available from 10 a.m. to 4 p.m., Pacific Time, Monday through Friday. If you prefer written communication or have difficulty reaching them by phone, you may send an email to info@majesticpure.com. When you contact them, clearly state that you are participating in the recall for the Majestic Pure Wintergreen essential oil due to the failure of the child-resistant closure.
- Verify your eligibility and follow their instructions. The company states that all known purchasers are being notified directly by the firm. If you have received a notification, please follow the specific instructions provided in that communication. If you have not been contacted but believe you purchased this product, you should still proactively reach out via the phone number or email address listed above, or visit their website at www.majesticpure.com and click on “Product Safety Recall” for more information. This online resource should provide any additional forms or details required to process your free replacement part.
- Install the new dropper correctly once received. When your free child-resistant dropper arrives, install it carefully according to the instructions provided with the part. Ensure that the cap clicks or locks into place as designed, creating the barrier required by federal law. Only after you have successfully installed this new, safe closure should you return the bottle to a more accessible location if desired, while still keeping it out of direct reach of children.
By following these steps, you are not only protecting your family from potential poisoning but also ensuring that you have a product that functions safely as intended. The company has taken responsibility for this manufacturing oversight by providing the remedy at no cost to you, so utilizing their support channels is the best path forward.
Your refund, repair, or replacement options
If you have purchased the recalled Majestic Pure Wintergreen essential oil, it is important to understand that the manufacturer, Epic Business Services, has established a specific remedy to address the safety concern. The core issue with this product is not the quality of the oil itself, but rather its packaging. Because the bottle lacks a child-resistant closure as mandated by federal law, there is a significant risk that young children could accidentally ingest the contents, leading to potential poisoning. To mitigate this risk without requiring you to discard your purchase or navigate a complex return shipping process, Epic Business Services has opted to provide a direct hardware solution: a free replacement child-resistant dropper.
This approach is designed to be as convenient and low-friction as possible for consumers. You are not expected to mail the entire bottle back to the company, which can often involve hassle, cost, and time. Instead, the remedy focuses on simply upgrading the safety mechanism of your existing product. By attaching the new dropper, you effectively neutralize the primary hazard identified in this recall. This means your essential oil remains usable for its intended therapeutic purposes, but it is now secured in a way that prevents unauthorized access by small children.
To initiate this remedy, you must contact Epic Business Services directly through one of their designated channels. The company has set up specific support lines and digital portals to handle these requests efficiently. You may call their toll-free number at 888-995-8495. It is crucial to note the operating hours for this service; calls are accepted from 10 a.m. to 4 p.m. Pacific Time, Monday through Friday. If you prefer written communication or need to submit documentation, you can also reach them via email at info@majesticpure.com. Additionally, the company has created a dedicated section on their website for this recall. You can visit www.majesticpure.com and click on “Product Safety Recall” to find further instructions and potentially submit your request online. Please ensure you use only these official contact points to protect your personal information.
When you reach out, be prepared to provide details about your purchase to verify eligibility. While the recall notice confirms that all known purchasers are being notified directly by the firm, if you did not receive a notification or wish to proactively claim the remedy, having proof of purchase may assist the support team in processing your request for the free dropper. The goal is to ensure that every affected consumer can easily secure their product. By following these steps, you transform a potentially dangerous item into a safe one, maintaining peace of mind while continuing to use the product as intended.
Remember, this remedy is specific to this recall event. It addresses the failure to meet the Poison Prevention Packaging Act requirements by providing the missing safety component. There is no mention in the official recall facts regarding full refunds or exchanges for a different bottle at this time; the sole offered solution is the replacement dropper. Therefore, focus your efforts on obtaining that specific part through the channels listed above. Once you have installed the new child-resistant cap, your product will meet safety standards, and you can store it safely out of reach of children as recommended.
What can happen if you ignore it
It is completely understandable why you might hesitate to act immediately on a product recall. Life is busy, and the idea of taking time out of your day to contact a company, wait for shipping, or deal with packaging changes can feel like an unnecessary hassle. You might think that because the bottle looks sturdy or because you have been using it without incident so far, the risk is minimal. However, ignoring this specific recall carries a serious and preventable danger that goes beyond mere inconvenience. The core issue here is not with the essential oil itself, but with the safety mechanism designed to protect your most vulnerable family members: the child-resistant closure.
When you continue to use the recalled Majestic Pure Wintergreen essential oil without securing the proper child-resistant dropper, you are leaving a potent substance accessible to young children. Wintergreen essential oil contains methyl salicylate, a compound that is chemically similar to aspirin but is significantly more concentrated and toxic in small doses. For an adult, a small accidental spill or inhalation might be unpleasant but rarely life-threatening. For a toddler or a young child, whose body weight is so much lower than that of an adult, the margin for error is virtually non-existent. Even a very small amount of ingestion can lead to severe salicylate poisoning.
The consequences of ignoring this hazard are not theoretical. If a child manages to open the standard bottle provided in the recalled batch and ingests even a fraction of the oil, the effects can be rapid and severe. Symptoms may include ringing in the ears, nausea, vomiting, rapid breathing, confusion, and in severe cases, seizures or coma. Because essential oils are often stored in kitchens or bathrooms—areas where children frequently play or explore—the risk of access is heightened. The lack of a child-resistant cap means that the simple act of unscrewing a lid, which requires a specific combination of pushing down and turning that young motor skills cannot yet master, becomes dangerously easy for a curious little one.
Furthermore, please note that while the CPSC recall information currently lists no reported incidents or injuries, this absence of data does not guarantee safety. It simply means that, so far, no cases have been documented to the agency. Relying on luck is never a wise strategy when it comes to poison prevention. The fact that there are no reported injuries yet is a fortunate circumstance, not an indication that the product is safe. By ignoring the recall, you are essentially gambling with your child’s health based on the hope that they will never find the bottle. Given that children are naturally curious and drawn to new smells and objects, that hope is a fragile one.
Ultimately, the path of least resistance today could lead to a medical emergency tomorrow. The remedy offered by Epic Business Services—a free replacement child-resistant dropper—is designed specifically to close this safety gap. It is a simple, low-effort solution to a high-stakes problem. Choosing to ignore the recall does not make the hazard disappear; it only leaves your home unprepared for the inevitable curiosity of childhood. Prioritizing this small step ensures that your love and care extend beyond just buying safe products, but actively maintaining the safety systems that protect your family from accidental poisoning.
Staying safe: broader tips
When you think about essential oils, it is easy to view them through the lens of wellness and relaxation. They are marketed as natural, gentle alternatives to synthetic chemicals. However, "natural" does not automatically mean "safe," particularly when it comes to potent substances like wintergreen oil. These products contain high concentrations of active compounds, such as methyl salicylate, which can be extremely toxic if ingested, even in small amounts. Because they often come in beautiful, amber-colored glass bottles with appealing labels, they can look like harmless home fragrances or decorative items rather than the hazardous materials they actually are. This visual deception is one of the primary reasons why general safety habits must go beyond just checking for specific recall alerts.
The most critical step in protecting young children is to treat every essential oil bottle as if it were a medication or a cleaning product. Never leave essential oils on open countertops, coffee tables, or bathroom vanities where a curious toddler or pet can reach them. Even if the bottle has a cap, standard screw-top lids are not designed to prevent determined little hands from opening them. The safest practice is to store these products in high cabinets that are completely out of sight and reach. If you must keep them accessible for daily use, consider using a locked cabinet or a storage container with a child-proof latch. Remember that children learn by exploring; if an item is within their physical world, it will eventually become part of their play.
Another vital habit is to remain vigilant about the packaging itself. Manufacturers sometimes change their closure mechanisms without changing the product name or branding. If you buy a new bottle of your favorite brand and notice the cap feels different, lighter, or easier to open than previous versions, pause and assess the risk. Do not assume that a new batch has improved safety features unless explicitly stated. Instead, err on the side of caution by transferring the oil to a certified child-resistant container immediately after purchase. This simple act adds a layer of protection that standard retail packaging may lack.
Finally, make it a routine part of your home maintenance schedule to check for product recalls. Sign up for email alerts from the Consumer Product Safety Commission (CPSC) and other relevant agencies. When you receive a notification about a specific brand or product line, do not just delete it. Take a moment to look at your own shelves. If you have that item, follow the remedy instructions immediately. By staying informed and proactive, you create a safer environment for your family without needing to live in fear of every household product. Knowledge is your best defense against accidental poisoning.