AbbVie recalls specific lots of Refresh P.M. lubricant eye ointment due to potential tube seal breaches that could allow contamination. Affected products may contain bacteria and require immediate action.
Lack of Assurance of Sterility: The impacted lots may contain a breach in the tube seal.
AbbVie is recalling certain lots of Refresh P.M. eye ointment because the tube seals might be broken, allowing bacteria to enter. This could cause eye infections if used. People with the affected lot numbers should stop using it and contact AbbVie for a replacement.
The tubes may have a breach in the seal, allowing bacteria to enter the ointment. If the ointment gets into the eye, it could cause an infection or irritation. This is a serious risk because eye infections can lead to vision problems if not treated.
People who own or use the recalled Refresh P.M. eye ointment tubes with the listed lot numbers and expiration dates are affected. Those with sensitive eyes or using the product frequently are at higher risk of infection.
Check the tube for the lot numbers listed: 387392-399999 (with specific expiration dates) or T4534-T4773 (expiring by February 25, 2024). The product is a lubricant eye ointment with mineral oil and white petrolatum.
Immediately stop using the recalled eye ointment if you have the affected lot numbers or expiration dates listed in the recall.
Reach out to AbbVie directly to get a replacement product or instructions for disposal of the recalled item.
The tubes may have a breach in the seal, allowing bacteria to enter the ointment. This could cause eye infections if used.
Check the tube for lot numbers like 387392-399999 (with specific expiration dates) or T4534-T4773 (expiring by February 25, 2024).
You should stop using the product and contact AbbVie for a replacement or disposal instructions.
We’ve drafted a message you can send AbbVie to request your refund or repair — edit it as you like.
Subject: Recall D-0664-2024 — AbbVie AbbVie Hello, I own a AbbVie that is covered by recall D-0664-2024 from AbbVie. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.