M&S Dental recalls 1 oz Benzocaine 20% anesthetic gel due to quality control issues during manufacturing. The product was rejected but shipped after a mixing vessel inspection showed scratches.
CGMP deviations: the bulk product was rejected by the Quality Unit after routine inspection of the mixing vessel showed scratches on the sides and bottom of the mixing vessel. Product was to be rejected but was inadvertently released and shipped to customers.
M&S Dental is recalling their 1 oz Benzocaine 20% topical anesthetic gel because it was shipped after quality control found scratches in the mixing vessel. This could lead to contamination or improper product quality.
The gel was produced in a mixing vessel with scratches that were not detected during routine quality checks. This could lead to contamination or improper product quality, but the hazard is not severe enough to cause serious injury.
Dentists and dental clinics using this specific anesthetic gel for procedures. Patients receiving the gel during dental treatments may be at risk if the product was used.
Check for the product name 'Topical Anesthetic Gel, Benzocaine 20%', net weight 1 oz (30ml), and lot number BNZ-001646. The expiration date is November 26, 2026.
Look for the lot number BNZ-001646 and expiration date of November 26, 2026 on the product label.
The product was rejected but shipped due to a mixing vessel issue. It may have contamination risks, but the recall does not specify immediate safety hazards.
Check for the lot number BNZ-001646 and expiration date of November 26, 2026 on the product label.
The recall does not specify a remedy, so contact the manufacturer for guidance.
We’ve drafted a message you can send M&S Dental to request your refund or repair — edit it as you like.
Subject: Recall D-0138-2025 — M&S Dental M&S Dental Hello, I own a M&S Dental that is covered by recall D-0138-2025 from M&S Dental. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
