Direct Rx Ciprofloxacin Ophthalmic Solution Recall: Cap Stuck in Nozzle

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Contact the company & request your remedy

Recalling firmDirect Rx94 Worldwide Dr · Dawsonville, GA 30534-6828

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✎ GovInfoNow plain-language explainer

What happened, in plain English

Direct Rx is recalling certain bottles of Ciprofloxacin Ophthalmic Solution (0.3% 5mL) because the cap spike can get stuck in the nozzle, preventing proper use. This affects patients who need to administer eye drops as prescribed.

Why it’s dangerous

The cap spike design can become lodged in the nozzle, making it impossible to get the solution out of the bottle. This prevents proper eye drop administration and could lead to incomplete treatment.

Who’s affected

Patients prescribed Ciprofloxacin Ophthalmic Solution by a doctor. Those with the specific lot numbers listed in the recall are most at risk.

How to tell if you have this one

Check the bottle label for the lot numbers: 11SE2402 (exp 11/30/2025), 14NO2406 (exp 12/31/2025), 29OC2420 (exp 11/30/2025), or 30SE2412 (exp 11/30/2025). The product is a prescription-only eye drop solution.

Brand
Direct Rx
Category
Drug

Based on the official FDA remedy

What to do — step by step

Check Bottle Lot Number
Look for the lot numbers listed in the recall: 11SE2402, 14NO2406, 29OC2420, or 30SE2412.

✎ GovInfoNow

Questions people ask

Why is this product being recalled?

The cap spike can get stuck in the nozzle, making it impossible to dispense the solution properly.

What should I do if I have this product?

Check the bottle lot number. If it matches the recalled lots, stop using it and contact your doctor.

Is this product safe to use?

No, the defective cap design prevents proper use, so affected bottles should not be used.

Take action

Contact Direct Rx

We’ve drafted a message you can send Direct Rx to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall D-0364-2025 — Direct Rx Direct Rx

Hello,

I own a Direct Rx that is covered by recall D-0364-2025 from Direct Rx.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #D-0364-2025 (January 31, 2025) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for D-0364-2025 to see it in context.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Direct Rx recalls CIPROFLOXACIN OPHTH SOLUTION, 0.3% 5mL bottle, Rx Only, Generic for CILOXAN, Packaged and Distributed by: DIRECT Rx,

Lower-risk recall