Merge Healthcare recalls medical imaging workstations where thumbnails from opened patient studies may display incorrectly. Affected versions include 9.4, 9.4 P01, and :9.4 P02. No immediate action needed.
Thumbnails from a previously opened patient study may be displayed in the Thumbnail Bar while a different patient study is currently open.
Merge Healthcare is recalling medical imaging diagnostic workstations that may show thumbnails from a previously opened patient study while another study is active. This could lead to confusion in patient care but does not cause physical harm.
The system may display thumbnails from a different patient study while another study is open, potentially causing confusion in patient identification. This could lead to incorrect medical procedures if staff mistakenly use the wrong patient data.
Medical facilities using Merge PACS workstations with affected software versions (9.4, 9.4 P01, or 9.4 P02) are likely affected. Staff handling imaging studies may be at risk of misidentifying patient data.
Check if your Merge PACS workstation has software versions 9.4, 9.4 P01, or 9.4 P02. The UDI codes (01)00842000101215(10)9.4.0.P01(11)250916 and (01)00842000101154(10)9.4.0.P02(11)260302 are associated with these versions.
Verify your workstation's software version to see if it matches 9.4, 9.4 P01, or 9.4 P02.
No. The recall does not require stopping use; it only addresses a potential display issue that may cause confusion.
Check your software version. If it matches 9.4, 9.4 P01, or 9.4 P02, no action is needed as the issue is low risk.
The recall does not mention a fix or update. The issue is a display problem that does not require immediate action.
We’ve drafted a message you can send Merge Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2874-2026 — Merge Healthcare Merge Healthcare Hello, I own a Merge Healthcare that is covered by recall Z-2874-2026 from Merge Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
