HEB recalls caramel pecan turtle ice cream due to wood pieces. Consumers should check packaging dates and contact HEB for details.
Wood pieces in the product.
HEB is recalling caramel pecan turtle ice: wood pieces were found in the product. This could cause injury if swallowed or chewed.
Wood pieces can be swallowed or chewed, potentially causing injury. The hazard is not described as causing serious injury in normal use.
Anyone who purchased HEB Creamy Creations Caramel Pecan Turtle Ice Cream between April 20 and July 18, 2016. Children and those with small mouths are at higher risk.
Check for the product name 'HEB Creamy Creations Caramel Pecan Turtle Ice Cream' on the cardboard container. The sell-by dates range from April 20 to July 18, 2016.
Look for the product name and sell-by dates on the cardboard container.
No, wood pieces were found in the product, which could cause injury if swallowed or chewed.
Check for the product name 'HEB Creamy Creations Caramel Pecan Turtle Ice Cream' on the cardboard container with sell-by dates from April 20 to July 18, 2016.
The recall record does not specify a remedy, so contact HEB Retail Support Center for instructions.
We’ve drafted a message you can send HEB to request your refund or repair — edit it as you like.
Subject: Recall F-0775-2016 — HEB HEB Hello, I own a HEB that is covered by recall F-0775-2016 from HEB. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.