What was recalled
The Consumer Product Safety Commission (CPSC) has issued a voluntary recall concerning specific models of Simpson gas pressure washers manufactured by FNA Group. This action was taken to address a safety defect within the electric start system of these units. The recall specifically targets the Simpson Pro Series gas pressure washer, which is identified by the model number PS61264. If you own one of these machines, it is important to verify exactly what you have, as this issue does not affect every Simpson product or even every gas pressure washer in their lineup.
To help you identify if your unit is part of this recall, look for several distinct visual markers. The affected pressure washers are black in color and feature the Simpson logo prominently on the handle. Additionally, the words "Pro Series" and "4400 PSI" are printed directly on the handle, indicating the series and maximum pressure output of the machine. However, the most critical piece of information is located on a silver label attached to the unit's frame. You must check this label for the model number PS61264. If your machine does not bear this specific model number, it is not included in this particular recall notice.
The scope of this recall is limited to units that were sold exclusively at Lowe’s stores. This exclusivity is a key detail for consumers trying to determine if their purchase falls under the affected inventory. FNA Group has received reports related to these specific units, but without knowing where they were purchased and what model number they carry, it can be difficult to narrow down the risk. If you bought a Simpson pressure washer at a different retailer, or if you have a different model number, this specific safety notice may not apply to your equipment.
The timing of the sale is also relevant to understanding the context of this recall. The recall was announced on December 28, 2023. While the exact start date of sales for these units is not specified in the current record, consumers should be aware that any Simpson Pro Series PS61264 pressure washer purchased at Lowe’s during the period leading up to this announcement could potentially be part of the affected batch. The focus remains on the physical characteristics of the unit—the black frame, the silver label with the specific model number, and the Lowe’s sales channel—to ensure that only those with the defective electric start system are contacted for repairs.
It is worth noting that while the recall focuses on a burn hazard from overheating lithium batteries, the product itself is a gas-powered pressure washer. The defect lies specifically in the electric start component, which utilizes a lithium battery. This distinction is important because it clarifies that the fuel source of the machine is gas, but the starting mechanism relies on an electrical system that has been identified as problematic. Understanding this hybrid nature helps explain why the recall is limited to specific models with the electric start feature rather than all Simpson pressure washers.
The hazard, explained
The core issue with the recalled Simpson Gas Pressure Washers centers on a specific component within the electric start system: the lithium battery. To understand why this is dangerous, it helps to look at what that battery is supposed to do. In these units, the electric start feature allows you to ignite the engine with the push of a button, much like starting a car. This process requires a burst of electrical power to engage the starter motor and crank the engine. The recalled units use a lithium-ion battery to provide this power.
Lithium batteries are common in modern electronics because they are lightweight and hold a charge well. However, they are also sensitive to heat. Under normal circumstances, the battery manages its temperature through internal chemical processes and external cooling. In this specific recall scenario, the lithium battery in the electric start system has been found to overheat. While the exact mechanical failure mode isn't detailed in the current report, overheating in lithium cells can lead to thermal runaway—a condition where the battery’s internal temperature rises uncontrollably, potentially causing swelling, leakage, or in severe cases, fire.
The primary risk identified here is a burn hazard. When a battery overheats significantly, it can become hot enough to cause painful skin burns upon contact. Because this battery is housed within the pressure washer’s frame, users are likely to come into close proximity with it during operation or maintenance. If the casing becomes too hot to touch, handling the unit could result in immediate physical injury. It is important to note that while the hazard is serious, FNA Group has currently received only two reports of these batteries overheating and damaging the units themselves. No injuries have been reported to date, which suggests that while the risk exists, it may not be occurring frequently or with extreme intensity in every instance.
This type of hazard is particularly insidious because it doesn't always present an obvious warning sign before damage occurs. Unlike a mechanical failure that might make loud noises or shake the unit, an overheating battery can silently rise in temperature until it reaches a point where contact is harmful. This is why the remedy involves replacing the lithium battery with a sealed lead-acid battery. Lead-acid batteries are generally more robust and less prone to rapid thermal events than lithium-ion cells, offering a safer, more stable power source for this specific application. By swapping out the component that is failing, FNA Group aims to eliminate the heat generation issue entirely, restoring the safety of the electric start feature.
Who is most at risk
The primary individuals at risk in this recall are those who own and actively use the specific Simpson Gas Pressure Washer with model number PS61264. Because the defect lies within the electric start system’s lithium battery, the hazard presents itself not during the high-pressure water spray phase, but specifically when attempting to ignite or restart the engine. This means that anyone who has purchased this unit exclusively from Lowe’s and relies on its electric start feature is potentially exposed to a burn hazard whenever they interact with the control panel or handle area where the battery housing is located.
While no injuries have been reported to date, the nature of the defect—a lithium battery overheating—creates a scenario where thermal burns are a genuine possibility. Lithium-ion batteries can fail in ways that generate significant heat rapidly. For the average adult user, who likely has some familiarity with how machinery works and may possess thicker skin or calloused hands from regular maintenance, the risk is primarily one of accidental contact with a hot surface during troubleshooting or immediate post-use inspection. However, the risk profile shifts significantly for other demographics.
Children are particularly vulnerable in this context, not necessarily because they are operating the pressure washer, but because they may be nearby when an adult is attempting to start the unit. If a battery were to overheat unexpectedly during the starting process, it could emit heat or, in a worst-case scenario, release hot debris or steam. Children, who often stand close to parents or guardians while observing work being done, might reach out instinctively to touch the machine if they perceive it as an object of curiosity, leading to severe thermal injuries. Their skin is also more delicate and prone to deeper burns from shorter contact times with hot surfaces.
Elderly users or those with reduced mobility or sensory perception may also face heightened risks. If a user has diminished tactile sensitivity in their hands due to conditions like neuropathy, they might not immediately feel the onset of heat from an overheating battery. By the time they realize something is wrong, the temperature differential could be high enough to cause a serious burn. Furthermore, if the unit malfunctions and requires immediate physical interaction to shut it down or inspect it, the stress and sudden movement required could exacerbate any existing health conditions.
Additionally, individuals who are less mechanically inclined may find themselves in prolonged contact with the device while trying to diagnose why the electric start is not working properly. This extended exposure increases the window of opportunity for a burn injury if the battery temperature rises during these diagnostic attempts. Therefore, the risk is not limited to the moment of ignition but extends to anyone who interacts with the unit’s electrical components due to confusion or troubleshooting efforts.
- Active Users: Those regularly starting the PS61264 model via its electric start system.
- Children: Who may be nearby and inadvertently touch hot surfaces or components.
- Elderly or Sensory-Impaired: Who may not detect early signs of overheating due to reduced sensation.
- Novice Owners: Who might spend more time in close proximity to the unit while learning how it operates.
How to tell if you have the recalled item
Identifying whether your pressure washer is part of this specific recall requires a careful visual inspection and a check of the model number. Because FNA Group has recalled only one specific configuration, the process is straightforward if you know exactly where to look. The primary suspect is a Simpson Gas Pressure Washer. If your unit does not bear the Simpson brand name, it is not part of this particular recall notice issued on December 28, 2023.
The most critical piece of information is the model number. You must locate the silver label attached to the unit's frame. On this label, look specifically for the model number PS61264. If your serial number or other identifiers differ from this code, your unit is not included in this safety recall. It is important to verify this number directly on the machine rather than relying solely on packaging or receipts, as labels can sometimes be obscured by grime or protective film.
In addition to the model number, you can confirm the identity of the unit through its physical appearance and branding details. The recalled pressure washers are black in color. When you look at the handle of the unit, you should see several specific printed details. First, the Simpson logo will be clearly visible. Below or near the logo, the text "Pro Series" should be printed on the handle. Furthermore, the handle will display "4400 PSI," indicating the pressure rating of the machine. These visual cues combined with the black chassis help distinguish this model from other Simpson products that may look similar but do not have the defective electric start system.
If you are unsure whether your unit was sold exclusively at Lowe's, note that while these units were sold exclusively at Lowe's stores, possession of a Lowe's receipt is not required to determine if your machine is affected. The physical characteristics of the machine itself are the definitive guide. Please take the time to inspect your equipment thoroughly. If your Simpson Gas Pressure Washer matches all the criteria described above—model PS61264, black color, silver label on the frame, and specific branding on the handle—it is part of this recall. In that case, you should stop using it immediately and contact FNA Group for repair instructions.
What to do — step by step
If you own a Simpson Gas Pressure Washer with model number PS61264, the most critical thing you can do right now is to stop using the machine immediately. This is not a situation where you should "wait and see" or try to finish your current project. The hazard involves the lithium battery in the electric start system overheating, which poses a direct burn risk to anyone nearby. By ceasing use instantly, you eliminate the possibility of that battery reaching dangerous temperatures while you are operating the equipment. Do not attempt to fix the issue yourself by opening the unit or tampering with the electrical components. The repair requires specialized knowledge and parts that are only available through authorized channels.
Once you have secured the pressure washer in a safe, cool location away from your home’s interior and away from children or pets, you need to initiate the remedy process. You must contact FNA Group Inc. to arrange for the repair. They have instructed consumers to reach out via one of three methods: calling their toll-free number at 866-733-8468, sending an email to voluntaryrecall@simpsoncleaning.com, or visiting their website at https://simpsoncleaning.com/voluntaryrecall. If you prefer browsing, you can also go to www.simpsoncleaning.com and click on the "Voluntary Recall" tab. When you contact them, be prepared to provide details about your unit, specifically confirming that it is the black Pro Series model with 4400 PSI printed on the handle and the silver label on the frame indicating model PS61264.
FNA Group will provide you with specific instructions on how to have your unit repaired free of charge. It is important to understand that this is not a standard warranty claim; it is a safety recall. The remedy involves replacing the lithium battery in the electric start system with a sealed lead acid battery, which does not carry the same overheating risk. You will likely need to take your pressure washer to an authorized repair facility rather than mailing it in or keeping it at home. Follow the directions given by the customer service representative carefully to ensure the correct part is ordered and installed. Do not pay for any parts or labor associated with this repair, as FNA Group has committed to covering these costs entirely.
If you are unsure whether your specific unit is included in this recall, double-check the model number on the silver label on the unit's frame. Only the Simpson Gas Pressure Washers with model number PS61264 are affected by this specific safety notice. Units with different model numbers may have different battery systems and are not part of this recall. If you have already disposed of your receipt or proof of purchase, do not worry; FNA Group will process your repair based on the product identification rather than your original sales document. The goal is to ensure that every affected unit is safely upgraded so that you can resume using your pressure washer without fear of injury.
Your refund, repair, or replacement options
If you have identified that your Simpson Gas Pressure Washer with model number PS61264 is part of this recall, the good news is that FNA Group Inc. has established a clear and accessible path to resolve the issue. You do not need to worry about bearing the cost of fixing this safety defect. The company has committed to repairing your unit free of charge. This remedy is designed to be straightforward, ensuring that you can get back to using your equipment safely without financial burden or complicated logistics.
The core of the fix involves a specific technical update to the electric start system. Currently, your pressure washer uses a lithium battery for its electric start feature. Under normal circumstances, this works well, but in this recalled batch, there is a risk that the battery can overheat, potentially damaging the unit and posing a burn hazard to you or others nearby. To eliminate this risk entirely, FNA Group will replace the existing lithium battery with a sealed lead acid battery. This swap is not just a simple part replacement; it is a strategic safety upgrade. Sealed lead acid batteries are generally known for their stability and resistance to overheating in high-vibration environments like pressure washers, making them a safer long-term solution for this specific application. By making this change, the manufacturer addresses the root cause of the hazard rather than just patching over it.
To initiate this process, you will need to contact FNA Group Inc. directly. They have set up dedicated channels to handle these inquiries efficiently. You can call their toll-free number at 866-733-8468. It is helpful to know their hours of operation so you do not waste time trying to reach them; they are available from 11 a.m. to 6 p.m. ET, Monday through Friday. If you prefer written communication or want to document your interaction, you can send an email to voluntaryrecall@simpsoncleaning.com. For those who like to manage these things online, FNA Group has a dedicated recall page at https://simpsoncleaning.com/voluntaryrecall. You can also navigate to www.simpsoncleaning.com and click on the "Voluntary Recall" tab to find more detailed information and instructions.
Once you make contact, the instructions will guide you on how to have your unit repaired at an authorized repair facility. This is an important detail: the repair is not something you are expected to do yourself with a kit sent to your home. Instead, FNA Group will coordinate with their network of authorized service centers to ensure the work is done correctly and safely. You will likely need to provide proof of purchase or at least the model number (PS61264) and the serial number from the silver label on the unit's frame when you call or email. This helps them verify that your specific machine is indeed part of this recall batch.
Please remember that while you wait for instructions, the safest course of action is to stop using the pressure washer immediately. Do not attempt to start it with the electric feature, and avoid touching the battery area if it feels warm. The repair process may take some time depending on the availability of parts and the workload of the authorized facilities, but FNA Group is handling this as a priority. By taking these steps now, you are ensuring that your equipment remains reliable and, most importantly, safe for you and your family to use in the future.
What can happen if you ignore it
It is completely understandable why you might hesitate to stop using your Simpson pressure washer immediately. Perhaps you have a pile of dirty siding that needs cleaning before the rain comes, or maybe you are in the middle of a weekend project and simply want to finish up. The impulse to keep working is natural, especially when the tool seems to be functioning normally at first glance. However, ignoring this recall is not just about violating a rule; it is about exposing yourself and your home to a specific, escalating physical danger that goes beyond simple equipment failure. The core issue lies in the lithium battery within the electric start system. Unlike standard automotive batteries that are robust and designed for high-current bursts in controlled environments, the lithium-ion cells used here can become unstable if they overheat. When you continue to use the pressure washer, you are essentially allowing a potential thermal event to progress unchecked. The recall notice confirms that FNA Group has already received two reports where these batteries overheated enough to damage the units themselves. While "damage" might sound like a minor inconvenience, in the context of lithium chemistry, it often indicates that the internal cells have breached or swollen. This is the precursor to more severe outcomes. The primary hazard identified is a burn risk. If the battery continues to degrade while you are operating the machine, the heat generated can become intense enough to cause serious thermal burns to your hands or arms if you are holding the unit during startup or maintenance. This is particularly dangerous because pressure washers often require you to grip the handle firmly to stabilize the powerful vibration of the engine. If the handle area becomes hot due to battery failure, you may reflexively jerk back, potentially causing loss of control over the high-pressure wand. Beyond personal injury, there is a significant risk to your property. A failing lithium battery can sometimes lead to short circuits that generate sparks or ignite nearby combustible materials. While no injuries have been reported in this specific recall batch, the potential for fire cannot be dismissed lightly. Pressure washers are often used near dry vegetation, wooden decks, or garage storage areas filled with flammable items. Ignoring the defect means you are gambling with the possibility of a small electrical fire turning into a larger home hazard. Furthermore, continuing to use the unit voids any safety guarantees and increases the likelihood that the repair will become more complex. The remedy offered is a straightforward replacement of the lithium battery with a sealed lead-acid battery, which is a safer, more stable alternative for this application. By ignoring the recall, you allow the defect to persist, turning a simple, free fix into a potential scenario where the entire electric start system needs complete replacement or, worse, results in an accident that leaves you liable for medical costs and property damage. The inconvenience of pausing your project is minor compared to the severe consequences of letting a known burn hazard remain active in your hands.Staying safe: broader tips
While this specific recall addresses a manufacturing defect in the electric start system of certain Simpson pressure washers, the underlying principle is universal for all power tools and heavy-duty equipment: proactive maintenance and awareness are your best defenses against accidents. Pressure washers operate at extreme pressures and temperatures, making them inherently more dangerous than standard household cleaners. To stay safe with any high-pressure device, always consult your owner’s manual before first use. Manufacturers design specific safety protocols to protect you from kickback, hose rupture, or electrical faults. Ignoring these guidelines can turn a routine cleaning task into a serious injury.
One of the most critical yet often overlooked steps is regular visual inspection. Before every use, check your power cords for fraying, cracks, or exposed wires. For gas-powered units like the ones in this recall, examine hoses for bulges, leaks, or wear points that could lead to high-pressure fluid injection injuries, which are medical emergencies. Ensure all safety triggers and guards are functional and have not been tampered with. If a component feels loose, hot, or unusual during operation, shut off the machine immediately and disconnect the power source. Do not attempt to force a malfunctioning tool to work; this is often where catastrophic failures occur.
Electrical safety is equally vital, especially since many modern pressure washers feature electric start systems similar to the one involved in this recall. Use Ground Fault Circuit Interrupter (GFCI) outlets when operating any electrical equipment outdoors or near water. GFCIs can detect imbalances in electrical current and cut power instantly to prevent severe shock. Never use extension cords that are not rated for outdoor use and heavy-duty equipment, as voltage drop can cause motors to overheat—a common precursor to the burn hazards seen in battery failures.
Beyond the tool itself, stay informed about product safety through official channels. Sign up for email alerts from the Consumer Product Safety Commission (CPSC) or set up notifications on their website. Recalls happen for many reasons, including design flaws, material defects, or software errors. Being registered with manufacturers ensures you receive immediate instructions if a defect is discovered in your specific model. Additionally, consider installing carbon monoxide detectors in your garage if you operate gas-powered equipment indoors or in attached spaces. While this recall focuses on burn risks from batteries, the broader lesson is that respecting the power of your tools and staying vigilant about their condition and your surroundings is the most effective way to ensure your home remains a safe place for DIY projects.