What was recalled
The U.S. Consumer Product Safety Commission (CPSC) has issued a recall involving specific Precor-branded exercise equipment known as the Resolute™ Cable Multi-Station. This is not a minor oversight regarding a small accessory or a single component; it affects the entire structural unit designed for commercial gym use. The primary model number affected by this recall is RMS905. It is important to understand that this equipment was not sold directly to individual homeowners for residential garages or home gyms. Instead, these units were sold exclusively to commercial fitness centers and gyms. This distinction is crucial because it means the vast majority of individuals reading this will not have this equipment in their personal homes, but rather in the public fitness facilities they visit.
To help you identify whether a piece of equipment at your local gym might be part of this recall, Precor has provided very specific physical descriptions. The Resolute Cable Multi-Station is a substantial piece of machinery, measuring 68 inches in width, 58 inches in depth, and standing 94 inches tall. These dimensions indicate a large, multi-functional station designed to accommodate various users and exercise types. The frame of the equipment comes in one of three color options: silver, black, or white. Additionally, while the metal frame is standardized, the upholstery (the padded areas where users rest) may vary in color and material depending on the specific configuration ordered by the gym.
If you are standing in front of a machine that looks like this at your local fitness center, there are two definitive ways to confirm if it is part of this recall. First, look above the vertical rail on the front of the unit; the brand name "Precor" should be clearly visible. Second, and most importantly for identification, you need to locate the model number label. This label is printed on a sticker located on the underside of the pulley assembly's top frame. Specifically, look between the vertical rail and the weight stack. If you see "Model No. RMS905" printed there, that specific unit is subject to this recall.
While the official recall announcement does not specify the exact total number of units sold or currently in circulation, it emphasizes that Precor is directly contacting all known gyms that purchased this equipment. This proactive approach suggests a widespread distribution among commercial fitness facilities rather than a limited batch. The recall was initiated on December 26, 2024, following reports of the equipment failing during use. Because these units are heavy-duty commercial machines intended for high-traffic environments, the potential for harm is significant if the safety mechanism fails. Understanding exactly what this product is and where it can be found is the first step in ensuring that you or your family members are not exposed to the risks associated with this defective equipment.
The hazard, explained
When you are using a cable multi-station exercise machine like the Precor Resolute™ RMS905, your safety relies heavily on a small but critical component known as the "pop-pin." Think of this pin as a mechanical lock or a heavy-duty thumbtack that holds the pulley carriage—the part that moves up and down with the weight stack—in place at your chosen height. Under normal circumstances, when you pull the pin out to adjust the cable height, it should slide smoothly into one of several holes along the vertical rail. Once it clicks into place, a spring mechanism inside the pin expands, locking it firmly against the rail so that the carriage cannot move unless you deliberately pull the pin again.
The specific flaw in this recall involves a failure in that locking mechanism. The pop-pin can fail to fully engage with the vertical rail. This means that even though the pin appears to be inserted and locked, it is not sitting deep enough or firmly enough against the metal rail to bear the load. Because the pin is not properly seated, it lacks the necessary friction and mechanical resistance to hold the weight stack stationary. The result is a sudden and unexpected loss of gravity-based support.
When this failure occurs during use, the pulley carriage drops unexpectedly. This is not a slow slide; it is a rapid descent driven by the weight of the equipment and the user's own momentum. If you are in the middle of an exercise—perhaps pulling the cable down for a tricep extension or pressing it up for a chest fly—the sudden drop can cause your arms to jerk downward violently. This uncontrolled movement poses a significant impact injury hazard. The primary risk is that your hands, wrists, or elbows may be struck by the falling weight carriage itself. More seriously, as noted in incident reports, the sudden lurch can cause you to lose your balance or be thrown backward, leading to secondary impacts where your head strikes the machine's frame, the floor, or other surrounding equipment. In the cases reported to Precor, this mechanism failure has already resulted in two minor head injuries, underscoring that the danger is not just about damaged muscles, but about blunt-force trauma.
This type of hazard is particularly dangerous in a gym environment because users often rely on the machine's stability to focus on their form. When the equipment fails silently—without loud breaks or obvious warnings—the user is caught off guard. The "drop" removes the controlled resistance you expect, turning a strength-building exercise into an unpredictable physical shock. It is important to understand that this is not a wear-and-tear issue that happens gradually over years; it is a design or manufacturing defect in the engagement mechanism that can occur at any time, making immediate cessation of use the only safe course of action.
Who is most at risk
When we talk about who is most at risk with the Precor Resolute™ Cable Multi-Station exercise equipment, it is important to look at two different groups: those who own or manage the facility where this specific machine is located, and the individuals who use it. Because this recall specifically targets Model No. RMS905 units sold exclusively to gyms rather than individual homeowners, the primary group at risk is anyone who frequents commercial fitness centers that may have purchased this equipment prior to December 26, 2024.
The hazard itself—a pulley carriage dropping unexpectedly due to a pop-pin failure—creates a unique danger profile that does not affect every user equally. The most immediate physical risk falls on the person currently performing an exercise while standing directly beneath or adjacent to the vertical rail. If the carriage drops, it becomes a heavy, uncontrolled object falling from height. While the recall notes nine reported incidents resulting in only two minor head injuries, the potential for severe impact trauma is significant. The people most vulnerable to serious injury are those engaged in exercises that require them to pull cables downward or across their body while positioned close to the equipment's frame. This includes users performing lat pulldowns, tricep pushdowns, or high-to-low cable rows.
Certain physical characteristics can increase vulnerability during such an incident. Taller individuals may be at higher risk if they are using the upper settings of the vertical rail, as the distance the carriage must fall increases with height, potentially building more momentum before impact. Conversely, users who rely on stability during their workouts—such as older adults or individuals recovering from injuries—are particularly vulnerable. If a sudden drop occurs, the shock of the weight releasing can cause them to lose balance, leading to secondary falls or strain injuries unrelated to the direct hit. The unpredictable nature of the failure means there is no "safe" position within the machine’s footprint during an active set.
Additionally, gym staff and maintenance personnel who are not currently exercising but are nearby are also at risk. While they may not be under the carriage when it fails, they could be struck by the falling equipment or the detached components if it breaks apart upon impact with the floor. For facility owners and managers, the risk extends beyond physical safety to liability and operational continuity. They are responsible for ensuring that any known hazards are addressed immediately. If a gym continues to operate this equipment without the free on-site repair provided by Precor, they are exposing all members to an unmitigated danger. Therefore, the burden of identification and removal falls heavily on gym management, making them critical partners in protecting the public from this specific mechanical failure.
How to tell if you have the recalled item
Identifying whether your gym is operating with the affected equipment requires a careful check of specific physical details, as the hazard is tied to a particular component mechanism rather than a general design flaw across all Precor products. The recall specifically targets the Resolute™ Cable Multi-Station exercise equipment manufactured by Precor. To confirm if you are dealing with the recalled unit, you need to verify the brand name, the model number, and the physical location of the identification labels, which can sometimes be easy to miss during a quick workout.
First, look for the "Precor" brand name, which is prominently located above the vertical rail on the machine. Next, you must locate the model number label, as this is the definitive identifier for the recall. The label reading "Model No. RMS905" is printed on a sticker located on the underside of the pulley assembly's top frame. Specifically, this label sits between the vertical rail and the weight stack. If you are unsure where to look, imagine standing in front of the machine; the label will be tucked away on the bottom surface of the upper horizontal frame piece that connects the rail to the weight stack area. It is not on the main upright posts or the base, but rather hidden underneath the top structural component.
In addition to the model number, you can cross-reference the physical dimensions and aesthetic features of the machine to further confirm its identity. The recalled equipment measures 68 inches in width, 58 inches in depth, and 94 inches in height. Visually, the frame will be one of three colors: silver, black, or white. While the upholstery (the padded seats and backrests) may vary in color depending on the specific configuration sold to gyms, the frame color is a consistent identifier. These units were sold exclusively to commercial gyms, not directly to individual consumers for home use.
If you are a gym owner or manager, you should conduct an inventory check focusing on these exact specifications. If you are a member of a gym and suspect your machine matches this description, do not attempt to remove labels or disassemble the unit yourself. Instead, note the location of the machine and inform staff that it may be part of the recall. The most reliable way to confirm is by having a qualified service technician inspect the underside of the pulley assembly's top frame for the "RMS905" model label. If you cannot locate the label or are uncertain, contact Precor directly using the information provided in the remedy section for assistance.
What to do — step by step
If you are a gym owner or manager who has installed Precor Resolute™ Cable Multi-Station exercise equipment (Model No. RMS905), your immediate safety priority is clear: stop using this specific unit right now. The risk of the pulley carriage dropping unexpectedly is not theoretical; it is a mechanical failure that can cause serious impact injuries. Do not wait for a scheduled maintenance window or try to "test" the equipment cautiously. As soon as you identify the recalled unit, disconnect it from use and remove it from the workout floor. This might mean closing off that station with caution tape or moving other equipment in front of it to ensure no member accidentally attempts to use it while you wait for assistance.
The next critical step is understanding who will handle the fix. Because this recall targets commercial gyms rather than individual home consumers, Precor has taken responsibility for the entire repair process. You do not need to ship the machine back to a factory or pay for parts yourself. Instead, Precor is directly contacting all known gyms that have purchased these units to coordinate a free on-site repair. A qualified service technician will come to your location to perform the necessary work. This includes installing a redesigned pop-pin, which addresses the root cause of the failure where the pin previously did not fully engage in the vertical rail, and attaching a missing warning label that was omitted during original manufacturing.
If you have not yet received contact from Precor, or if you need to verify the status of your equipment, you should proactively reach out. You can contact Precor Incorporated by calling 800-347-4404. Alternatively, you may send an email to support@precor.com for written correspondence. For those who prefer digital resources, visit www.precor.com/recall or go to the main site at www.precor.com and click on "RECALL INFORMATION" located at the top of the page. These channels provide the most accurate, up-to-date information regarding your specific unit’s repair schedule.
While you wait for the technician to arrive, document everything. Keep a record of when you removed the equipment from service and note any communications with Precor. This helps ensure that your gym remains compliant with safety standards and protects you if any questions arise later about liability or downtime. Remember, the goal here is not just to fix a machine, but to prevent a potential head injury or other impact trauma to your members. By following these steps—stopping use, waiting for the free professional repair, and staying in touch with Precor—you are taking the most effective action possible to keep your facility safe.
Your refund, repair, or replacement options
If you are a gym owner or facility manager operating Precor Resolute™ Cable Multi-Station exercise equipment (Model No. RMS905), the remedy provided by Precor is straightforward and designed to prioritize your safety without requiring you to remove the entire unit from your floor. Unlike some consumer product recalls that offer mail-in refunds or require you to ship items back to a warehouse, this recall involves a direct service intervention. Precor has committed to contacting all known gyms that purchased these specific units to coordinate a free on-site repair. This approach recognizes that commercial fitness equipment is large, heavy, and integral to facility operations; taking it out of commission for weeks while waiting for shipping logistics would be disruptive and costly for business owners.
The core of the remedy involves sending a qualified service technician directly to your location. During this visit, the technician will perform two critical safety upgrades at no cost to you. First, they will install a redesigned pop-pin mechanism. The original issue stemmed from the pop-pin failing to fully engage in the vertical rail, which allowed the heavy pulley carriage to drop unexpectedly. The new component is engineered to resolve this mechanical failure, ensuring the carriage stays securely in place during use. Second, the technician will attach a missing warning label to the equipment. While the hardware fix addresses the physical hazard, the label serves as a crucial visual reminder for staff and members to remain vigilant during workouts.
You do not need to take the initiative to find a repair shop or negotiate terms. Precor is proactively managing the outreach process. However, if you have questions, need to verify the status of your equipment, or want to ensure your facility has been included in their notification list, you can reach out to them directly. You have three convenient ways to connect with their support team: call 800-347-4404, send an email to support@precor.com, or visit their dedicated recall page at www.precor.com/recall. Alternatively, you can go to www.precor.com and click on "RECALL INFORMATION" located at the top of the webpage for additional details.
It is important to understand that this remedy focuses exclusively on repair and safety enhancement rather than financial compensation or unit replacement. Precor has not offered refunds or exchanges for new models in this specific recall notice. The assumption is that once the redesigned pop-pin is installed and the warning label is applied, the equipment will be safe for continued use. Therefore, your "option" is effectively to accept this free safety upgrade. By allowing the repair, you ensure that your members are protected from impact injuries while maintaining the functionality of your existing investment in Precor equipment.
What can happen if you ignore it
It is completely understandable why you might be tempted to keep using your Precor Resolute Cable Multi-Station equipment. These machines are substantial investments for any gym, and the inconvenience of scheduling a service technician or taking a machine offline can feel like a significant operational headache. However, ignoring this recall is not merely a matter of voiding a warranty; it is an active decision to expose yourself and your members to a serious, unpredictable physical danger. The hazard at the core of this recall—the failure of the pop-pin to fully engage in the vertical rail—creates a mechanical instability that does not announce itself before it happens.
The primary risk is a sudden, uncontrolled drop of the pulley carriage. Under normal circumstances, the pop-pin acts as a critical locking mechanism, holding the weight stack and pulley system securely at your chosen height. When this pin fails to engage, gravity takes over instantly. The heavy pulley carriage can plummet without warning, turning what should be a controlled resistance exercise into a dangerous falling object scenario. This is not a minor glitch; it is a failure of the fundamental safety structure that keeps the equipment stable during use.
The consequences of this failure are grounded in real-world reports. Precor has already documented nine separate incidents where the pulley dropped unexpectedly during active use. While only two of these have resulted in confirmed minor head injuries, the nature of the hazard means that more severe outcomes are a distinct possibility. A heavy metal carriage dropping from several feet away can strike a user’s head, neck, or upper body with significant force. In a gym environment where users are often focused on their form and exertion, they may not have the reflex time to dodge a falling component. The risk extends beyond just the person currently using the machine; bystanders or other members working out nearby could also be struck by the falling weight stack or the carriage itself.
Furthermore, ignoring the recall means you are bypassing a critical safety upgrade. Precor’s remedy involves installing a redesigned pop-pin, which addresses the root cause of the failure. By continuing to use the original equipment, you are relying on a component that has proven unreliable in multiple instances. There is no way to visually inspect or "test" the pin for safety before each use; its failure can occur at any moment without prior signs of wear. Choosing to delay the repair is essentially gambling with physical safety, hoping that the mechanism will hold when it might not. The cost of a brief service appointment is negligible compared to the potential medical bills, legal liabilities, and human suffering associated with an impact injury from falling equipment.