APOTHEKE Recalls Pumpkin Ginger 3-Wick Scented Candles Due to Fire, Burn and Laceration Hazards; Sold Exclusively at Crate & Barrel

What was recalled

If you recently purchased a scented candle from Crate & Barrel, specifically under the brand name APOTHEKE, you need to pause and check your home decor immediately. The U.S. Consumer Product Safety Commission (CPSC) has issued a recall for a specific batch of APOTHEKE 26 oz. (761 g) Pumpkin Ginger 3-Wick Scented Candles. This is not a broad recall affecting every candle the company makes, but it targets one distinct product line that was sold exclusively at Crate & Barrel stores and through their online channels. The recall date for this action is March 27, 2025, marking when the agency officially announced the potential danger associated with these items.

To help you identify exactly what was recalled, it is important to look closely at the physical details of the candle. The affected product is a white wax candle housed in an amber glass container. On the front of this jar, the word "APOTHEKE" is printed in gold lettering, which gives it a distinctive, upscale appearance that many consumers find appealing. However, the most critical identifier for safety purposes is located on the bottom of the jar. You must look at the label affixed to the underside of the container. The specific batch code you are looking for is "CB-240603." If your candle has this code, it is part of the recall. It is worth noting that while we have detailed information about the product description, brand, hazard type, and remedy, the exact total number of units sold or currently in circulation is not specified in the official recall facts provided by the agency.

The context of where and how you bought this item matters for your next steps. Because these candles were sold exclusively at Crate & Barrel, if you purchased them from a different retailer, a third-party marketplace, or a discount store, they are likely not part of this specific recall action. However, if you bought them directly from Crate & Barrel, whether in person or online, the company is taking proactive steps. Crate & Barrel is contacting all known purchasers directly to inform them of the issue. This direct outreach is a crucial part of the remedy process, ensuring that those who bought the product are aware of the risk even if they haven’t seen the public recall notice yet.

Understanding exactly what was recalled helps remove the anxiety of the unknown. You do not need to worry about other scents or brands from APOTHEKE unless they match this specific description and batch code. The focus is strictly on the 26 oz. Pumpkin Ginger 3-Wick candles with the amber glass and the CB-240603 batch code. By confirming these details, you can determine if your home contains the hazardous item and proceed to the next steps of protecting your family and securing your refund.

The hazard, explained

When you light a candle, especially one with multiple wicks like the recalled APOTHEKE Pumpkin Ginger 3-Wick Scented Candles, you are creating a controlled burn. The wax melts into a pool, travels up the wicks via capillary action, and vaporizes to create a flame. This process relies on a delicate balance between the heat generated by the flame and the rate at which new fuel (melted wax) is supplied to the fire. In this specific recall, that balance has failed. The core issue is not that the candle will simply go out or smell bad; it is that the flames are burning significantly higher than they should for a candle of this size and design.

Why does flame height matter? A normal candle flame is relatively cool at its base but grows hotter toward the tip. When flames burn "too high," as reported in six separate incidents leading to this recall, the heat output increases exponentially. Instead of just melting the wax pool nearby, the excessive heat radiates outward and upward with enough intensity to compromise the structural integrity of the glass container. Amber glass, while beautiful and often used to protect scents from UV light, is susceptible to thermal shock. When one part of the glass gets much hotter than another—such as the rim getting intensely hot from oversized flames while the bottom remains cooler—the stress can cause the glass to crack or shatter completely.

This physical failure leads directly to the three primary hazards identified by the CPSC: fire, burn, and laceration. First, the breaking glass allows burning wax and open flames to spill onto surrounding surfaces. This is not just a mess; it is a potential ignition source for nearby curtains, furniture, or rugs, leading to the minor property damage reported in four of the incidents. Second, the spillage of hot liquid wax poses a direct burn risk. Wax burns are particularly painful and dangerous because they adhere to the skin and retain heat long after the flame is extinguished, causing deeper tissue damage than many other types of thermal injuries. One consumer has already suffered a minor hand burn from this exact mechanism.

Third, the laceration hazard comes from the broken glass itself. When an amber glass container shatters under thermal stress, it can create sharp shards that scatter along with the hot wax. Stepping on or touching these shards while trying to manage the situation can cause serious cuts, especially if hands are already compromised by heat or panic. The combination of open flame, hot fuel, and sharp debris creates a compounded danger that is far more severe than a simple candle tip-over. It transforms a decorative object into an unpredictable hazard zone within seconds of the glass failing.

It is important to understand that this is not a defect in the scent or the wax quality, but a design or manufacturing flaw related to how the wicks interact with the container under sustained heat. While general candle safety tips often advise trimming wicks to prevent soot, this recall suggests the issue may be inherent to the specific 3-wick configuration of these APOTHEKE candles, causing them to generate more heat than the glass was designed to safely contain. This is why immediate cessation of use is critical; the risk is not theoretical but has already resulted in tangible harm and property damage.

Who is most at risk

The primary group at immediate risk for this recall consists of individuals who purchased the APOTHEKE Pumpkin Ginger 3-Wick Scented Candles exclusively from Crate & Barrel. Because these items were sold only through that specific retailer, the pool of affected consumers is defined by that sales channel rather than a widespread national distribution network. If you did not buy this specific amber glass container with the gold "APOTHEKE" lettering and the batch code CB-240603 on the bottom from Crate & Barrel, you are not part of this recall. However, for those who own the product, the risk is not limited to just the act of lighting the candle; it extends to anyone in the immediate vicinity of the burning unit.

The specific hazard here involves the flame burning too high, which can cause the glass container to shatter. This creates a dual threat: fire and physical injury from broken glass. Therefore, the people most vulnerable to severe harm are those who are closest to the candle when it ignites or breaks. This includes adults who are actively tending to the flame, such as trimming wicks or moving the candle, as well as anyone standing nearby when the incident occurs. The reports indicate that this has already resulted in singed surfaces and minor burns, suggesting that proximity is a key factor in the severity of the injury.

Children and pets are particularly at risk because they may not recognize the danger of a flame burning higher than normal or the sharpness of falling glass. A child might be drawn to the scent or the visual appeal of the candle, bringing them closer to the heat source than an adult would typically stand. Furthermore, if the glass breaks, small shards can be difficult for young children to see and avoid, leading to potential lacerations on their hands or feet. Pets, especially dogs that might investigate the new smell or warmth, could also suffer burns or cuts from flying debris.

Elderly individuals or those with mobility issues may also face heightened risks. If the candle breaks near them, they might be less able to quickly move away from the fire hazard or avoid stepping on glass shards. Additionally, if a burn occurs, older adults may have thinner skin that is more susceptible to deeper tissue damage and slower healing times. The stress of a sudden fire incident can also pose additional health risks for those with pre-existing conditions. It is crucial for all users, regardless of age, to understand that the risk is not just about the candle burning out normally, but about the unpredictable and violent failure of the container itself.

• Proximity Risk: Anyone within arm's reach of the candle when it ignites is at risk of burns.
• Laceration Risk: Children and pets are vulnerable to cuts from broken glass shards.
• Fire Spread Risk: Those in the same room are at risk if the fire spreads to nearby surfaces like curtains or furniture.

How to tell if you have the recalled item

Before you take any action, it is essential to verify that the candle in question is indeed part of this specific recall. Because APOTHEKE products are sold exclusively through Crate & Barrel, the first thing to check is your purchase history or receipt. If you bought a scented candle from a Crate & Barrel store or their website recently, you need to inspect it closely for several distinct physical characteristics that define this batch.

The primary identifier is the product name and scent profile. You are looking for the APOTHEKE brand 3-Wick Scented Candle in the "Pumpkin Ginger" fragrance. These candles come in a specific amber-colored glass container, which may appear dark or translucent depending on the lighting in your home. The size is also critical: this recall applies only to the 26-ounce (761 g) version. If your candle is smaller or larger, or if it is a different scent entirely, it is not part of this particular safety notice.

To confirm the exact batch, you must look at the bottom of the jar. Affixed to the underside of the container is a label that contains the crucial batch code. You need to locate the code "CB-240603" printed on this label. This alphanumeric sequence is your definitive proof that the item was manufactured during the specific period associated with the high-flame hazard. Without this exact code, the candle is likely safe and not subject to this recall.

Additionally, check the front of the container for branding details. The word "APOTHEKE" should be printed in gold lettering on the front face of the amber glass. While other APOTHEKE candles may share similar styling, the combination of the Pumpkin Ginger scent, the 26-ounce size, the amber glass, and the specific CB-240603 batch code confirms you have the recalled product. If you cannot find the label on the bottom or if the code does not match exactly, you can still contact APOTHEKE for clarification, but these visual cues are your first line of defense against unnecessary disposal.

What to do — step by step

Your refund, repair, or replacement options

If you have one of the recalled APOTHEKE Pumpkin Ginger 3-Wick Scented Candles, your primary course of action is straightforward and designed to put your mind at ease as much as it does your wallet. The manufacturer has established a clear remedy for this situation: you are entitled to a full refund. It is important to understand right away that there is no option to repair the candle, nor will you be offered a direct replacement unit. This is because the issue lies within the fundamental design or manufacturing of the glass container and wick configuration, which poses an inherent risk that cannot be fixed with a simple adjustment. Therefore, the only resolution available is to return your money so you can dispose of the hazardous item safely.

The process for obtaining this refund is handled directly by APOTHEKE, the brand behind the product. You have two convenient ways to initiate this request. First, you may send an email directly to their dedicated recall team at recall@apothekeco.com. This method allows you to provide your order details and contact information in writing, which can be helpful for keeping a paper trail of your communication. Alternatively, if you prefer navigating the web, you can visit https://apothekeco.com/pages/candlerecall. If that specific link is difficult to find, you can go to their main website at http://apothekeco.com and type "Recall" into the search field to locate the dedicated page.

When you submit your refund request through either of these channels, APOTHEKE will process your compensation in one of two forms: an APOTHEKE online store credit or a direct check. This flexibility is useful depending on whether you plan to purchase other items from their brand in the future or if you simply prefer cash back. Please note that while Crate & Barrel, the exclusive retailer, is also contacting all known purchasers directly to inform them of the recall and facilitate the process, the official remedy and refund distribution are managed through the APOTHEKE channels mentioned above. This dual notification system ensures that you receive information even if your purchase record was lost or if you bought the item as a gift.

Once you have successfully submitted your refund request, it is critical that you do not wait for the money to arrive before taking action. The instructions are explicit: immediately discard the recalled candle. Do not attempt to trim the wicks, move it to a different room, or let it burn down further. By discarding it right after initiating the refund, you eliminate any remaining risk of fire, burns, or lacerations from broken glass. This step is non-negotiable for your safety and the safety of your household.

• Contact APOTHEKE via email at recall@apothekeco.com or online at https://apothekeco.com/pages/candlerecall.
• Request a full refund in the form of store credit or a check.
• Discard the candle immediately after submitting your request, regardless of how much wax remains.

What can happen if you ignore it

It is completely understandable that you might hesitate to discard a beautifully scented candle, especially one that appears intact and was purchased from a reputable retailer like Crate & Barrel. The amber glass container looks sturdy, and the "APOTHEKE" branding suggests quality craftsmanship. However, ignoring this recall carries significant risks that go far beyond simply losing the ambiance of a pumpkin ginger scent. The core issue is not just that the candle burns differently; it is that the physical integrity of the product has been compromised in a way that can escalate rapidly and unpredictably.

The primary danger lies in the flame height. When a candle’s flames burn too high, they generate excessive heat that the glass container was not designed to withstand for prolonged periods. This isn't merely about a messy wick trim; it is about thermal stress. As the temperature inside the jar rises beyond safe limits, the amber glass can become structurally unstable. If the glass shatters while the candle is lit, hot wax and open flame are released simultaneously onto whatever surface is below—be it a wooden table, a fabric sofa, or a carpet. This creates an immediate fire hazard that can spread to nearby combustibles before you can react.

Beyond the risk of house fires, the physical injuries associated with this defect are serious and well-documented in the reports received by APOTHEKE. The recall data indicates that the glass container can break under these conditions, turning sharp shards into projectiles or leaving consumers holding broken edges while trying to extinguish the flame. This poses a direct laceration hazard. In the six reported incidents so far, four resulted in minor property damage, such as singed surfaces, but one report involved a consumer suffering a burn to their hand. While these may sound like isolated events, they represent real pain and potential for much worse outcomes, including severe burns or cuts requiring medical attention.

Continuing to use the candle also means ignoring the warning signs that the product is behaving dangerously. If you notice the flame climbing higher than usual or hear crackling sounds from the glass, continuing to burn it invites a worst-case scenario: a sudden breakage in your home. The combination of hot wax, broken glass, and an uncontrolled flame creates a chaotic situation that is difficult to manage safely. By acting now, you avoid not only the physical harm but also the stress and cleanup associated with a fire or injury incident. Your safety is far more valuable than any seasonal scent.

• Fire Spread: Excessive heat can ignite nearby curtains, papers, or furniture, leading to a larger house fire.
• Severe Burns: Hot wax splatter and open flames can cause second-degree burns to skin.
• Lacerations: Shattered glass can cause deep cuts that may require stitches or surgical intervention.

Staying safe: broader tips

While this specific recall addresses a manufacturing defect in a particular batch of scented candles, the underlying risks—fire, burns, and structural failure of containers—are universal to all open-flame products. Understanding how to manage these hazards proactively can protect your home and family long after any single product is removed from the market. The most fundamental rule of candle safety is environmental control. Candles should always be placed on a stable, heat-resistant surface that is level and out of high-traffic areas. This prevents accidental bumps that could topple the vessel. It is equally important to keep them away from drafts, which can cause uneven burning and flare-ups, as well as from curtains, books, and other combustible materials. A good rule of thumb is to maintain a clearance zone of at least one foot around the candle in all directions.

Burn management is another critical area where general habits make a significant difference. Never leave a burning candle unattended, even for a short time. If you must leave the room or go to sleep, extinguish the flame immediately. It is also wise to monitor the burn level; most safety guidelines recommend stopping use when there is only about half an inch of wax remaining. Continuing to burn a candle past this point can cause the container to overheat, potentially leading to the glass shattering or the base becoming too hot for the surface it rests on. Always use appropriate extinguishers or snuffers rather than blowing out candles, which can scatter hot wax and soot.

For households with children or pets, physical barriers are essential. Since these animals may not recognize the danger of a hot flame or fragile glass, consider using candle holders with protective cages or placing candles in high, inaccessible locations where they cannot be knocked over. Additionally, regular maintenance of your home’s safety infrastructure is vital. Ensure you have working smoke detectors on every level of your home and test them monthly. While this advice applies broadly, it is particularly relevant when using any open flame source. Finally, stay informed about product safety by periodically checking the U.S. Consumer Product Safety Commission (CPSC) website or signing up for their email alerts. Being aware of recalls in real-time allows you to act quickly before an incident occurs, turning passive awareness into active protection.