Costway Recalls Babyjoy Convertible High Chair Activity Centers Due to Entrapment and Serious Hazards; Violation of Federal Regulations for High Chairs and Stationary Activity Centers

What was recalled

The U.S. Consumer Product Safety Commission (CPSC) has issued a recall affecting specific units of the Babyjoy 6-in-1 Convertible High Chair Activity Centers manufactured by Costway. This action, announced on April 10, 2025, targets products that fail to meet critical federal safety standards for both high chairs and stationary activity centers. The affected items are distinct in their design and branding, making it possible for consumers to identify whether they own one of the recalled units by examining the product itself and its original packaging.

The recall specifically encompasses two color variations of the Babyjoy high chair activity center. The first variation is beige, identified by the model number BB5693YW. The second variation is gray, identified by the model number BB5693GR. These units are marketed as "6-in-1" convertible centers, meaning they are designed to adapt to a child’s growth through various configurations. Key physical features of these recalled chairs include a removable and adjustable tray, a detachable seat cushion, legs that can be adjusted for height, and a mesh storage pocket attached to the unit. When the product is set up in its stationary, swiveling activity center mode, the seat padding is white with multicolored dots, providing a visual contrast to the frame.

If you are trying to verify if your high chair is part of this recall, look closely at the physical labeling on the device. The word "Babyjoy" is printed directly on the front of the removable tray. Additionally, there is a label located on the back of the seat that reads "Goplus Corp." While the model number may be visible on the product itself, it is definitively listed on the original product packaging. This distinction is important because the branding and manufacturer information are consistent across both the beige and gray models, even though the color differs.

Regarding the scope of this recall, the provided official records do not specify the total number of units sold or distributed. However, the CPSC notes that Costway and Amazon have contacted all known purchasers directly. This suggests that while the exact volume of affected units is not publicly listed in this summary, the company has maintained a list of buyers through its sales channels, primarily Amazon. Consumers who purchased these items should check their order history or email confirmations from Costway or Amazon to see if they were included in the direct notification list. If you bought the beige (BB5693YW) or gray (BB5693GR) Babyjoy 6-in-1 Convertible High Chair Activity Center, regardless of when it was purchased, it falls under this safety alert due to its failure to comply with federal regulations.

The hazard, explained

When we talk about product recalls involving baby gear, the language can sometimes feel abstract or overly technical. However, the dangers posed by the recalled Costway Babyjoy Convertible High Chair Activity Centers are rooted in two very specific physical failures that create immediate risks for a child who is unsteady on their feet or still developing core strength. To understand why this recall is necessary, it helps to look at exactly where the design falls short of federal safety standards and how those shortcomings translate into real-world danger.

The first critical issue involves the seat structure in the stationary activity center mode. Federal regulations for these devices are strict because they are designed to keep a toddler secure while they play or eat. The recalled units have leg openings in the seat that are too wide. In a healthy, active child, this might seem like a minor detail, but it creates a deadly entrapment hazard. If a child’s leg slips into one of these oversized gaps, gravity and the weight of their upper body can cause them to slide further in. Once trapped, the child may not have the strength or leverage to pull their leg out. This is not just about discomfort; prolonged entrapment can lead to serious injury, including strangulation if the head becomes lodged nearby, or severe bruising and tissue damage from the pressure of the chair’s frame against the child’s limbs.

The second major failure point is the tray attachment mechanism. The high chair activity centers are sold with a removable adjustable tray that is supposed to lock securely into place. In this case, the tray can unexpectedly disengage or detach while a child is using it. This is a violation of federal regulations for high chairs, which require that trays remain firmly attached under normal use conditions. When the tray comes loose, it often does so without warning. A child who is leaning forward to grab a toy or reach for food may suddenly lose their primary support. Without the tray to brace against, the child can tip over the side of the seat and fall to the floor. Because these activity centers are elevated off the ground, even a short fall can result in head injuries, broken bones, or other serious trauma, especially if the child lands awkwardly.

These two hazards are particularly concerning because they exploit common behaviors of toddlers. Children this age are naturally curious and mobile; they shift their weight, swing their legs, and lean forward instinctively. They do not always understand that a piece of furniture is not as stable as it looks. The combination of wide leg openings and an unreliable tray means that the very features meant to make the product convenient for parents—ease of use and versatility—become sources of danger when the engineering does not meet safety benchmarks. While no incidents have been reported yet, these design flaws present a clear and present risk that requires immediate attention from anyone who owns one of these units.

Who is most at risk

The primary group at immediate risk from this recall consists of infants and toddlers who are currently using or have recently used the Babyjoy 6-in-1 Convertible High Chair Activity Centers. Specifically, children who are in the developmental stage where they can sit up independently but may not yet have the strength or coordination to escape a confined space are most vulnerable. The hazard is not theoretical; it stems from a specific design flaw where the leg openings in the seat of the stationary activity center mode are too wide. For a small child, these gaps represent a serious entrapment danger. If a toddler’s leg slips through one of these oversized openings and becomes stuck, they can be pinned in place, potentially leading to strangulation or suffocation if their body position restricts breathing or if they cannot free themselves.

While the entrapment hazard is particularly dangerous for smaller babies who fit snugly into the seat but have limbs that can extend through the gaps, older toddlers are not without risk. As children grow and become more active, they may climb in and out of the unit or shift their weight dramatically. This is where the second major hazard comes into play: the tray disengagement. The high chair activity centers feature a removable adjustable tray that can unexpectedly detach from its locking mechanism. If a child is leaning forward, reaching for a toy, or simply shifting their balance while the tray is disengaged, they can fall out of the seat entirely. This poses a serious injury hazard, including head trauma, broken bones, or other impact-related injuries, especially if the child falls onto a hard floor.

Parents and caregivers who purchase these items for their dual purpose—using them as a high chair for feeding and as an activity center for play—are at heightened risk of oversight. Because the product is marketed as a "6-in-1" convertible unit, it may be used in various configurations over time. The entrapment hazard is specific to the stationary activity center mode, while the fall hazard is associated with the high chair function. Caregivers might mistakenly believe that because the product has passed standard safety checks for one mode, it is safe for all modes, or they may not immediately recognize the warning signs until an incident occurs. The lack of reported incidents does not mean the risk is low; it simply means no official reports have been filed yet. Given the severity of entrapment and falling hazards in infant products, any child using these specific beige (model BB5693YW) or gray (model BB5693GR) units should be considered at risk until the product is properly addressed.

Additionally, families who may have purchased these units from Amazon or directly through Costway’s website are the most likely to be affected. Since the recall affects specific models sold in beige and gray with "Babyjoy" printed on the tray and "Goplus Corp." on the back label, households that own these exact configurations need to act quickly. The risk is not limited to just the child; it extends to the caregivers who may feel pressured to keep using the product for convenience despite the potential dangers. It is crucial to understand that no amount of supervision can fully mitigate the risk of a mechanical failure like tray disengagement or an anatomical entrapment hazard that violates federal safety regulations.

How to tell if you have the recalled item

If you purchased a Babyjoy Convertible High Chair Activity Center from Costway, it is critical to verify whether your specific unit is part of this recall before taking any further action. The recall specifically targets the "Babyjoy 6-in-1 Convertible High Chair Activity Centers," and identifying your exact model is the first step in ensuring your child’s safety. Because these products have multiple modes and configurations, visual inspection alone may not be enough; you must look for specific physical markers and labels that confirm whether your item matches the recalled inventory.

The most reliable way to identify the affected units is by checking the model numbers printed on the product itself and its original packaging. The recall includes two specific color variations of this high chair activity center: one in beige and one in gray. If you have the beige version, look for the model number BB5693YW. If your unit is gray, the corresponding model number is BB5693GR. These alphanumeric codes are unique identifiers that distinguish these specific items from other high chairs or activity centers that may look similar but do not pose the same entrapment hazard. Do not rely solely on the color, as manufacturing processes can change; the model number is the definitive proof of whether your item is subject to this recall.

In addition to the model number, you should examine the physical labels attached to the chair for brand and manufacturer details. The front of the removable tray will have the word "Babyjoy" printed on it. More importantly, check the back of the seat for a label that reads "Goplus Corp.." This labeling helps confirm the origin of the product, as Costway often markets products manufactured by Goplus Corp. If your chair has these specific labels and matches one of the two model numbers listed above, it is part of this recall. You should also check the original packaging box, as the model number is typically printed on the exterior cartons as well.

While the recall facts do not specify an exact date range for when these items were sold or a specific price point, they indicate that the products were sold through Costway. If you no longer have the packaging, the labels on the chair itself are your primary source of verification. Take a clear photo of the model number and the "Goplus Corp." label. This documentation will be helpful if you need to contact customer service or provide proof of ownership when initiating your return. Remember, if you are unsure whether your high chair is included, it is always safer to treat it as recalled until you can verify the model number against the list provided by the CPSC and Costway.

What to do — step by step

Your refund, repair, or replacement options

If you own one of the recalled Babyjoy Convertible High Chair Activity Centers, you do not need to attempt a DIY fix or keep using the product while waiting for instructions. The remedy provided by Costway is straightforward and consumer-friendly: you are entitled to a full refund. Because the defect involves structural safety violations rather than a simple malfunction, there is no offer of repair parts or replacement units. Instead, the company has structured the process to make it as easy as possible for you to part with the item without financial loss.

To begin the process, you must contact Costway directly. You have three convenient ways to reach their recall support team. You can call their toll-free number at 844-242-1885 between 9 a.m. and 5 p.m. ET, Monday through Friday. Alternatively, you may send an email to recall@costway.com or visit their dedicated recall page at www.costway.com/recall-high-chair-activity-centers-activity-centers. If you navigate to the main site at www.costway.com, you can also find a “Recall” link at the bottom of the page for additional guidance.

Once you initiate contact, Costway will provide you with two options for disposing of the recalled high chair. The first option is to return the physical product. Costway will send you a prepaid shipping label, meaning you do not have to pay any postage fees to send it back. This is helpful if you prefer to have someone else handle the disposal logistics. The second option is often faster and more convenient: you can choose to destroy the product yourself and provide proof of destruction. To do this, simply take clear photographs showing that the item has been destroyed (for example, cut up or dismantled) and email these photos to recall@costway.com.

The timing of your refund depends on which disposal method you choose. If you return the product via the prepaid label, Costway will issue your full refund only after they receive the returned item. This ensures the product is removed from circulation before payment is processed. If you opt to destroy the unit yourself and submit photos, the company will issue the refund upon receipt of those verified images. In either case, the outcome is the same: you get your money back, and the hazard is eliminated.

Please note that Costway and Amazon are also contacting all known purchasers directly. If you bought the item from Amazon, you may receive an automated email or notification with specific instructions tailored to your order. However, if you have not heard from them yet, do not wait. Take proactive steps to contact Costway using the methods above. This recall is serious due to entrapment risks, and securing your refund promptly ensures you are no longer responsible for a defective product.

What can happen if you ignore it

When a product carries a recall notice for serious hazards, the most dangerous step you can take is to simply keep using it because "it seems fine." With the Costway Babyjoy Convertible High Chair Activity Centers, ignoring this warning is not a matter of waiting for a minor inconvenience; it is a gamble with severe, potentially fatal outcomes. The Consumer Product Safety Commission (CPSC) has identified two distinct and critical mechanical failures in these units: an entrapment hazard within the stationary activity center mode and a structural failure of the tray in high chair mode. Continuing to use these chairs exposes children to risks that are immediate and difficult to reverse.

The most alarming risk involves the leg openings in the seat of the stationary activity center. Federal regulations exist for a reason: they set strict limits on gap sizes to prevent small body parts from getting stuck. In these recalled units, the gaps are too wide, creating a deadly entrapment hazard. If a child places their head or neck through one of these openings while playing or trying to shift position, they can become trapped. This is not a hypothetical scenario; entrapment can occur in seconds. Once a child’s head is stuck, they cannot free themselves. The primary danger here is strangulation or asphyxiation if the chair tips forward or if the child’s airway is compressed by the frame. Even without immediate strangulation, the panic and struggle of being trapped can lead to secondary injuries, such as falls from the chair itself. Because this hazard is inherent to the design of the seat gaps, no amount of careful supervision can fully eliminate the risk while the child remains in that specific mode.

The second major consequence of ignoring the recall involves the tray mechanism. The high chair activity centers are designed with a removable adjustable tray, but these units violate federal safety standards because the tray can disengage unexpectedly. If you ignore the recall and continue to use the chair for feeding or play, there is a significant risk that the tray will detach without warning. This does not require excessive force; normal movement by a toddler leaning forward or reaching for a toy can be enough to trigger the failure. When the tray comes off, the child loses their primary barrier and support in front of them. The immediate result is often a fall from an elevated height onto the floor, which can cause head trauma, broken bones, or other serious injuries. Unlike entrapment, which requires specific positioning, a falling hazard can happen to any child using the chair normally.

You might notice that no incidents have been reported in the official recall documents. It is important to understand that the absence of reported injuries does not mean the product is safe. Recalls are often proactive measures taken by manufacturers and regulators based on rigorous testing and design analysis, not just after waiting for accidents to occur. Relying on the lack of past incidents as proof of safety is a logical error; it only means an accident hasn’t been publicly documented yet, not that it cannot happen. By continuing to use this product, you are effectively allowing a known mechanical failure point to remain in your home. The consequences of ignoring this recall are not just about violating a regulation; they are about exposing a vulnerable child to unmitigated risks of strangulation and traumatic injury. The peace of mind that comes from knowing your child is safe is worth far more than the hassle of processing a refund.

Staying safe: broader tips

While recalls are essential tools for removing dangerous products from the market, relying on them alone is not enough to keep your home completely safe. The most effective approach to child safety involves proactive habits and an understanding of how young children interact with their environment. Because toddlers are naturally curious and rapidly developing motor skills, what seems like a stable piece of furniture to an adult can become a tipping hazard or an entrapment risk for a child who is climbing, pulling up, or leaning. By adopting a few key prevention strategies, you can significantly reduce the likelihood of accidents before they happen.

First, always prioritize proper assembly and adherence to manufacturer instructions. Many safety violations, including those related to entrapment or structural failure, stem from incorrect assembly or the use of non-original parts. When you receive new furniture or activity centers, take the time to read the manual thoroughly. Ensure all screws are tightened to the specified torque and that any locking mechanisms engage fully. If a product feels wobbly or if parts do not align correctly, do not attempt to force them; this is often a sign of a manufacturing defect or incorrect assembly that could lead to catastrophic failure under a child’s weight.

Second, regularly inspect your home for entrapment hazards. Children can slip into spaces that appear too small for their heads but are surprisingly accommodating due to their flexibility. Check the gap between mattresses and crib rails, slats in cribs and playpens, and openings in high chair trays or activity centers. A good rule of thumb is that if you can fit two fingers into a gap, it might be large enough for a child’s head or limb to become trapped. Furthermore, ensure that cords from blinds, curtains, or electronic devices are out of reach and secured, as strangulation remains a silent but serious risk in many households.

Third, establish a culture of regular recall checks. Products can be recalled years after purchase if safety issues emerge during long-term use or through new testing standards. Sign up for email alerts from the Consumer Product Safety Commission (CPSC) and the Food and Drug Administration (FDA) to receive immediate notifications about new recalls relevant to your household. Additionally, register your major appliances and children’s products upon purchase; this ensures that manufacturers can contact you directly if a specific batch is found to be defective.

Finally, never leave a child unattended on elevated surfaces or in activity centers designed for limited use. Even when a product is not recalled, supervision is the single most important factor in preventing falls and injuries. Use activity centers only as intended, for short periods, and always on a flat, stable surface away from stairs or hot drinks. By combining vigilant supervision with regular safety audits of your home environment, you create a layered defense that protects your child far more effectively than any single measure alone.