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Lower risk Medical device recall · FDA · Published May 13, 2026

Alphatec SafeOp Patient Interface Software Issue May Cause System Faults

Alphatec recalls SafeOp Patient Interface (REF AIX11240) due to software issues that may cause system faults during surgery, potentially increasing operative time. Affected units have specific serial numbers.

🇺🇸 FDA recall #Z-2793-2026Medical deviceAlphatec ›
✎ GovInfoNow plain-language explainer

Alphatec is recalling SafeOp Patient Interface devices (REF AIX11240) because a software issue can cause system faults during surgery, leading to longer procedures and changes in surgical plans. This affects surgeons and surgical teams using the device. Read more at govinfonow.com/recall/127979-alphatec-safeop-patient-interface-software-issue-may-cause-system-faults.

Source Summary by GovInfoNow · govinfonow.com/recall/127979-alphatec-safeop-patient-interface-software-issue-may-cause-system-faults · Updated August 10, 2026 · FDA enforcement record: FDA #Z-2793-2026

Cite this page

“Alphatec SafeOp Patient Interface Software Issue May Cause System Faults.” GovInfoNow, updated August 10, 2026. https://govinfonow.com/recall/127979-alphatec-safeop-patient-interface-software-issue-may-cause-system-faults. Based on FDA recall #Z-2793-2026 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2793-2026%22&limit=1).

Alphatec Spine, Inc. voluntarily recalled the SafeOp Patient Interface (REF: AIX11240) due to a software issue that may cause loss of neuromonitoring functionality, according to the FDA on May 13, 2026.

How to tell if you have it

  • Brand: Alphatec
  • Product: SafeOp Patient Interface, part of SafeOp 3: Neural Informatix System
  • REF: AIX11240
  • UDI-DI: 00190376517506
  • Serial Numbers: DG106225 (System Set ID 2007716), DG106220 (System Set ID 2005498), DG106230 (System Set ID 2005490)
  • Quantity: 3 units
  • Distribution: Texas, Missouri, Indiana

The hazard

The device may experience loss or interruption of triggered electromyography (tEMG) functionality due to a software issue. This manifests as system faults, loss of communication between the Patient Interface and Tablet, and prompts requiring a system reboot, which may result in increased operative time and surgical plan changes.

Context

GovInfoNow's records show Alphatec Spine, Inc. has issued six other recalls since April 26, 2021. Recent brand recalls include the LIF NAV Osteotome 10mm on Jan. 2, 2026, and the Calibrate CCX Interbody System on Dec. 15, 2024. Other recent recalls of similar products include Medtronic Restore CP App Model A71100 Software Issue (Nov. 20, 2025), Howmedica Stryker CranialMask Tracker (Nov. 12, 2025), and GE HealthCare APEXPRO v5.0 Software Risk (April 24, 2026).

How to tell if you have this one

Check for the model reference AIX11240 on the device. Affected units have specific serial numbers: 2007716/DG106225, 2005498/DG106220, or 2005490/DG106230.

  • Brand
    Alphatec
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Device Serial Number

    Look for the serial numbers listed: 2007716/DG106225, 2005498/DG106220, or 2005490/DG106230.

Where it went and when

Where it was distributed

Distributed nationwide; the notice names 3 states.

Alaska: nationwideAKMaine: nationwideMEVermont: nationwideVTNew Hampshire: nationwideNHWashington: nationwideWAIdaho: nationwideIDMontana: nationwideMTNorth Dakota: nationwideNDMinnesota: nationwideMNIllinois: nationwideILWisconsin: nationwideWIMichigan: nationwideMINew York: nationwideNYRhode Island: nationwideRIMassachusetts: nationwideMAOregon: nationwideORNevada: nationwideNVWyoming: nationwideWYSouth Dakota: nationwideSDIowa: nationwideIAIndiana: named in the noticeINOhio: nationwideOHPennsylvania: nationwidePANew Jersey: nationwideNJConnecticut: nationwideCTCalifornia: nationwideCAUtah: nationwideUTColorado: nationwideCONebraska: nationwideNEMissouri: named in the noticeMOKentucky: nationwideKYWest Virginia: nationwideWVVirginia: nationwideVAMaryland: nationwideMDDelaware: nationwideDEArizona: nationwideAZNew Mexico: nationwideNMKansas: nationwideKSArkansas: nationwideARTennessee: nationwideTNNorth Carolina: nationwideNCSouth Carolina: nationwideSCDistrict of Columbia: nationwideDCOklahoma: nationwideOKLouisiana: nationwideLAMississippi: nationwideMSAlabama: nationwideALGeorgia: nationwideGAHawaii: nationwideHITexas: named in the noticeTXFlorida: nationwideFL

FDA distribution: “US Nationwide distribution in the states of TX, MO, IN.” States read from FDA’s own wording; “not listed” means the notice does not name it.

Named in the notice: Indiana, Missouri, Texas.

Recall timeline

FDA published this recall 3 months after the firm started it.

1. Firm started the recall: May 13, 202612. FDA classified it Class II: Jul 23, 202623. Published in FDA’s Enforcement Report: Jul 29, 202632026
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-2793-2026 (May 13, 2026) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2793-2026 to see it in context.
  • Plain-language summary written by qwen3:4b on August 10, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA