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Meat & poultry recall · USDA FSIS · Published May 17, 2021

Kraft Heinz Foods Company Recalls Chef Francisco Soup Product Due to Misbranding and Undeclared Allergens

Kraft Heinz is recalling 13,504 pounds of frozen Chef Francisco Minestrone Soup due to undeclared milk and egg allergens. Consumers should throw away or return the product to the store.

🇺🇸 USDA FSIS recall #018-2021Meat & poultryKraft Heinz ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Kraft Heinz is recalling frozen Chef Francisco Minestrone Soup because it contains undeclared milk and egg allergens. This poses a risk for people with allergies who might consume the product without knowing. Read more at govinfonow.com/recall/1275195-kraft-heinz-recalls-chef-francisco-soup-due-to-undeclared-allergens.

Source Summary by GovInfoNow · govinfonow.com/recall/1275195-kraft-heinz-recalls-chef-francisco-soup-due-to-undeclared-allergens · Updated October 6, 2026 · Official notice: USDA FSIS #018-2021

Cite this page

“Kraft Heinz Recalls Chef Francisco Soup Due to Undeclared Allergens.” GovInfoNow, updated October 6, 2026. https://govinfonow.com/recall/1275195-kraft-heinz-recalls-chef-francisco-soup-due-to-undeclared-allergens. Based on USDA FSIS recall #018-2021 (https://www.fsis.usda.gov/recalls-alerts/kraft-heinz-foods-company-recalls-chef-francisco-soup-product-due-misbranding-and).

Why it’s dangerous

The soup contains milk and eggs, which are known allergens, but these ingredients are not listed on the product label. This means people with allergies could unknowingly consume the product and experience a reaction.

Who’s affected

People who purchased the recalled Chef Francisco Minestrone Soup from hotels, restaurants, or institutions. Those with milk or egg allergies are at higher risk.

How to tell if you have this one

Look for 4-lb tubs labeled 'Chef Francisco Minestrone Condensed Soup' with lot code LD28120FT1, or 16-lb cases labeled 'Chef Francisco Minestrone Condensed Soup' with the same lot code. The product was distributed in 2020.

  • Brand
    Kraft Heinz
  • Category
    Meat & poultry
Based on the official USDA FSIS remedy

What to do — step by step

  1. Throw Away Product

    Discard the recalled soup immediately if you have it.

  2. Return to Store

    Take the product back to where you bought it for a refund or replacement.

Official remedy

What USDA FSIS says to do

This product should be thrown away or returned to the place of purchase.

✎ GovInfoNow

Questions people ask

Is this product safe to eat?

No, the product contains undeclared allergens that could cause reactions in people with milk or egg allergies. It should not be consumed.

How can I check if I have the recalled product?

Look for 4-lb tubs or 16-lb cases labeled 'Chef Francisco Minestrone Condensed Soup' with lot code LD28120FT1, produced in October 2020.

Are there any injuries reported?

No confirmed reports of adverse reactions have been reported from consumption of this product.

Take action

Contact Kraft Heinz

We’ve drafted a message you can send Kraft Heinz to request your refund or repair — edit it as you like.

Subject: Recall 018-2021 — Kraft Heinz Kraft Heinz

Hello,

I own a Kraft Heinz that is covered by recall 018-2021 from Kraft Heinz.

The official recall notice states: This product should be thrown away or returned to the place of purchase.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official USDA FSIS recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: USDA FSIS Recall #018-2021 (May 17, 2021)
  • Plain-language summary written by qwen3:4b on October 6, 2026, from the official record above. Not reviewed by a person — if it conflicts with the USDA FSIS notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official USDA FSIS recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not USDA FSIS or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA