Nissan recalls 2016 Murano Hybrids with potential engine power loss causing crash risk. Owners must contact Nissan or Infiniti for free software update by March 31, 2022.
A loss of drive power increases the risk of a crash.
Nissan is recalling 2016 Murano Hybrid vehicles due to a risk of losing drive power, which could lead to crashes. This issue affects vehicles with specific HPCM software that may shut down the hybrid system under certain conditions. Read more at govinfonow.com/recall/1227344-nissan-murano-hybrid-2016-recall-engine-power-loss-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1227344-nissan-murano-hybrid-2016-recall-engine-power-loss-risk · Updated October 4, 2026 · Official notice: NHTSA #21V774000
“Nissan Murano Hybrid (2016) Recall: Engine Power Loss Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1227344-nissan-murano-hybrid-2016-recall-engine-power-loss-risk. Based on NHTSA recall 21V774000 (https://www.nhtsa.gov/recalls?nhtsaId=21V774000).
The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and engine under specific conditions, causing a loss of drive power. This could lead to reduced vehicle control and increase crash risk during normal driving.
Owners of 2016 Nissan Murano Hybrid vehicles are affected. Drivers using these vehicles may face reduced power during certain conditions.
Check if your vehicle has a 2016 model year and is a Nissan Murano Hybrid. The recall covers specific HPCM software versions that may need reprogramming.
Call 1-800-867-7669 to schedule a free software update for your vehicle.
You should have received a notification letter by March 31, 2022, if your vehicle is affected.
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
The HPCM software may shut down the hybrid system and engine under certain conditions, causing a loss of drive power which increases crash risk.
Your 2016 Nissan Murano Hybrid with specific HPCM software versions may be affected. Check your vehicle's model year and recall numbers.
Contact Nissan customer service at 1-800-867-7669 to schedule a free software update for your vehicle.
We’ve drafted a message you can send Nissan to request your refund or repair — edit it as you like.
Subject: Recall 21V774000 — Nissan Nissan Hello, I own a Nissan that is covered by recall 21V774000 from Nissan. The official recall notice states: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
