Chrysler recalls 2014-2017 Jeep Cherokees with power transfer unit issues that may cause loss of drive or unintended rollaway. Owners must get a software update to prevent crashes.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Chrysler is recalling certain 2014-2017 Jeep Cherokees with a power transfer unit that can cause loss of drive or unintended rollaway. This could lead to crashes or injuries if the vehicle loses power while moving or rolls away when parked. Read more at govinfonow.com/recall/1226096-jeep-cherokee-2017-power-train-recall-risk-of-unintended-rollaway.
Source Summary by GovInfoNow · govinfonow.com/recall/1226096-jeep-cherokee-2017-power-train-recall-risk-of-unintended-rollaway · Updated October 4, 2026 · Official notice: NHTSA #20V343000
“Jeep Cherokee 2017 Power Train Recall: Risk of Unintended Rollaway.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1226096-jeep-cherokee-2017-power-train-recall-risk-of-unintended-rollaway. Based on NHTSA recall 20V343000 (https://www.nhtsa.gov/recalls?nhtsaId=20V343000).
The power transfer unit can wear off input spline teeth, causing loss of drive while moving or loss of Park function. This may lead to unintended rollaway, increasing crash risk.
Owners of 2014-2017 Jeep Cherokees with the two-speed Power Transfer Unit are affected. Drivers and passengers are at risk if the vehicle loses power while moving or rolls away when parked.
Check if your Jeep Cherokee was made between 2014 and 2017 and has a two-speed Power Transfer Unit. The recall began July 14, 2020.
Call 1-800-853-1403 to get the software update for your vehicle.
Dealers will perform a software update to maintain propulsion and prevent rollaway in Park.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Chrysler recalls 2014-2017 Jeep Cherokees with a power transfer unit that can cause loss of drive or unintended rollaway.
Check if your Jeep Cherokee was made between 2014 and 2017 and has a two-speed Power Transfer Unit.
Contact FCA USA at 1-800-853-1403 to get a software update from your dealer.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 20V343000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 20V343000 from Chrysler. The official recall notice states: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
