Rosenbauer recalls 2018-2021 Commander vehicles with faulty LCD displays that may lock up, delaying emergency efforts and increasing injury risk. Owners can get free repairs or replacements.
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Rosenbauer is recalling certain 2018-2021 Commander emergency vehicles that have LCD displays which may lock up or become nonfunctional. This could delay emergency efforts and increase injury risk if the display fails during critical situations. Read more at govinfonow.com/recall/1225325-rosenbauer-commander-2018-electrical-recall-lcd-display-lockup-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1225325-rosenbauer-commander-2018-electrical-recall-lcd-display-lockup-risk · Updated October 4, 2026 · Official notice: NHTSA #20V779000
“Rosenbauer Commander 2018 Electrical Recall: LCD Display Lockup Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1225325-rosenbauer-commander-2018-electrical-recall-lcd-display-lockup-risk. Based on NHTSA recall 20V779000 (https://www.nhtsa.gov/recalls?nhtsaId=20V779000).
The LCD displays may experience low voltage spikes from electrical installations, causing them to lock up or become nonfunctional. This could delay emergency efforts, such as lighting or climate control, during critical situations and increase injury risk.
Owners of 2018-2021 Rosenbauer Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger emergency vehicles with Weldon V-Mux Vista IV Standard LCD displays are affected. Emergency vehicle operators and their crews face the highest risk due to potential delays in critical functions.
Check if your vehicle has a Weldon V-Mux Vista IV Standard LCD display for controlling emergency lighting and HVAC. This applies to 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger models.
Call 1-651-462-1000 to schedule a repair or replacement of the LCD display.
Rosenbauer will repair or replace the faulty IV Standard LCD displays at no cost.
Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.
The LCD displays may experience low voltage spikes from electrical installations, causing them to lock up or become nonfunctional, which could delay emergency efforts and increase injury risk.
Check if your vehicle has a Weldon V-Mux Vista IV Standard LCD display for controlling emergency lighting and HVAC. This applies to 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger models.
Contact Rosenbauer customer service at 1-651-462-1000 to get a repair or replacement of the LCD display.
We’ve drafted a message you can send Rosenbauer to request your refund or repair — edit it as you like.
Subject: Recall 20V779000 — Rosenbauer Rosenbauer Hello, I own a Rosenbauer that is covered by recall 20V779000 from Rosenbauer. The official recall notice states: Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.