SMART FORTWO (2019) recall — Electrical System
Mercedes-Benz recalls one 2019 Smart Fortwo electric vehicle due to potential battery failure causing stalls and fire risk. Owners must contact MBUSA for free battery replacement.
Use caution until it’s fixed
If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz is recalling one 2019 Smart Fortwo electric vehicle because a faulty battery weld can cause sudden failure, leading to vehicle stalls or fire. This affects owners who need to get the battery replaced at a dealer. Read more at govinfonow.com/recall/1224340-smart-fortwo-2019-electrical-system-recall-battery-failure-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1224340-smart-fortwo-2019-electrical-system-recall-battery-failure-risk · Updated October 5, 2026 · Official notice: NHTSA #20V107000
Cite this page
“Smart Fortwo 2019 Electrical System Recall: Battery Failure Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224340-smart-fortwo-2019-electrical-system-recall-battery-failure-risk. Based on NHTSA recall #20V107000 (https://www.nhtsa.gov/recalls?nhtsaId=20V107000).
Why it’s dangerous
A welded joint inside the high-voltage battery can detach, causing electrical contact interruption. This leads to sudden battery failure, which may stall the vehicle or create an electrical arc that ignites inside the battery.
Who’s affected
Owners of the specific 2019 Smart Fortwo electric vehicle model are affected. Drivers using this vehicle without the fix face a risk of sudden battery failure.
How to tell if you have this one
This recall applies to one 2019 Smart Fortwo Electric Drive vehicle. The issue was first identified in May 2020.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact MBUSA
Reach out to Mercedes-Benz USA customer service at 1-800-367-6372 to schedule a battery replacement.
Get Battery Replacement
A dealer will replace the high-voltage battery at no cost once the recall is processed.
What NHTSA says to do
MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.
Questions people ask
How many vehicles are affected by this recall?
Only one 2019 Smart Fortwo Electric Drive vehicle is affected.
What should I do if I own this vehicle?
Contact MBUSA customer service at 1-800-367-6372 to arrange a free battery replacement at a dealer.
Is there a risk of fire with this vehicle?
Yes, an electrical arc inside the battery could ignite, creating a fire risk.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 20V107000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 20V107000 from Mercedes-Benz. The official recall notice states: MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #20V107000 (February 24, 2020)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.