Ford is recalling 2019 Explorer vehicles with a risk of detached trim pieces causing crashes. Owners must have trim inspected and replaced by dealers at no cost.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Ford is recalling certain 2019 Explorer vehicles because a trim piece can detach and become a road hazard, increasing crash risk. This fix is free and will be done by dealers in phases based on model years. Read more at govinfonow.com/recall/1223736-ford-explorer-2019-detached-trim-risk-recall-24s02.
Source Summary by GovInfoNow · govinfonow.com/recall/1223736-ford-explorer-2019-detached-trim-risk-recall-24s02 · Updated October 4, 2026 · Official notice: NHTSA #24V031000
“Ford Explorer 2019: Detached Trim Risk - Recall 24S02.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1223736-ford-explorer-2019-detached-trim-risk-recall-24s02. Based on NHTSA recall 24V031000 (https://www.nhtsa.gov/recalls?nhtsaId=24V031000).
The A-pillar trim retention clips may not be securely attached, allowing a trim piece to detach and fall off the vehicle. This creates a road hazard that could lead to a crash if the piece strikes another vehicle or pedestrian.
Owners of 2019 Ford Explorers are affected. Drivers with the trim issue are most at risk during vehicle operation.
Check if your 2019 Ford Explorer has a trim piece that appears loose or detached. The recall covers vehicles with improper clip engagement in the A-pillar area.
Call 1-866-436-7332 to confirm your vehicle is affected and schedule a dealer inspection.
Dealers will inspect and replace the A-pillar trim if needed at no cost during the phased campaign.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach and become a road hazard.
Your 2019 Ford Explorer may be affected if the A-pillar trim retention clips are not securely attached.
Dealers will inspect and replace the A-pillar trim if necessary at no cost during the phased campaign.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 24V031000 — Ford Ford Hello, I own a Ford that is covered by recall 24V031000 from Ford. The official recall notice states: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
