The recalled mattresses violate the mandatory flammability standard for mattresses, posing a risk of serious injury or death from fire.
The recalled mattresses violate the mandatory flammability standard for mattresses, posing a risk of serious injury or death from fire.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official CPSC hazard and remedy below have the full, accurate details.
Consumers should stop using the recalled mattresses immediately and contact ZCK01 for a full refund. Consumers will be asked to destroy the mattress by writing in permanent marker “Recalled,” their name and the date on mattress’ top surface, and to email a photo of the destroyed mattress to keysup123@163.com. Consumers should then dispose of the recalled product in accordance with local and/or state disposal procedures.
We’ve drafted a message you can send S-Q Business (HK) Limited, dba ZCK01, of China to request your refund or repair — edit it as you like.
Subject: Recall 10991 — S-Q Business (HK) Limited, dba ZCK01, of China Kesyup-branded Mattresses Hello, I own a Kesyup-branded Mattresses that is covered by recall 10991 from S-Q Business (HK) Limited, dba ZCK01, of China. The official recall notice states: Consumers should stop using the recalled mattresses immediately and contact ZCK01 for a full refund. Consumers will be asked to destroy the mattress by writing in permanent marker “Recalled,” their name and the date on mattress’ top surface, and to email a photo of the destroyed mattress to keysup123@163.com. Consumers should then dispose of the recalled product in accordance with local and/or state disposal procedures. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
