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Product Recall Number: 99-170

Why was Model W10120 water distillers recalled?

These distillers can overheat, posing a fire hazard.

Model W10120 water distillers
Here's product recall specific data for Model W10120 water distillers.

  • Product Recall Number: 99-170

  • Product Safety Warning Number:

  • Date: 1999-09-06

  • Product Safety Warning Date:

  • Name Of Product: Model W10120 water distillers

  • Description: WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), the West Bend Co., of West Bend, Wis., is recalling about 16,000 model W10120 water distillers used to purify water. These distillers can overheat, posing a fire hazard. West Bend has received three reports of these distillers overheating and catching fire. There have been no reports of injuries. The oval-shaped distillers purify water, are made of white plastic, and have a clear, blue collection jug. The housing looks similar to a large automatic coffeemaker. They were sold under various trademarks which are printed on the front of the distillers. These trademarks include Millennium, Mountain Stream, Pure Logic, Sci Can, WaterWise, TIC, Usana, Table Charm, Roex and West Bend. A label on the bottom of the unit has the model number, W10120, and a date code from 9722 to 9848 in black print. Labels with red or gold print are not part of the recall. Direct selling dealers and door-to-door sales representatives nationwide sold these recalled distillers from May 1998 through August 1999 for about $500. Consumers should stop using these water distillers immediately. Consumers should call West Bend to get free pickup and repair of the water distillers. In addition, the company will return each repaired water distiller with three free charcoal post filters and an additional year warranty. For more information or to have your water distiller repaired, call West Bend at (262) 626-8623.

  • Hazard Description: These distillers can overheat, posing a fire hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 16,000

  • Incidents: West Bend has received three reports of these distillers overheating and catching fire. There have been no reports of injuries.

  • Remedy: Consumers should stop using these water distillers immediately. Consumers should call West Bend to get free pickup and repair of the water distillers. In addition, the company will return each repaired water distiller with three free charcoal post filters and an additional year warranty.

  • Sold At: Direct selling dealers and door-to-door sales representatives nationwide sold these recalled distillers from May 1998 through August 1999 for about $500.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: None Listed

  • Custom Label: None Listed

  • Custom Field: None Listed