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Product Recall Number: 99-100a

Why was Combination Service Entrance Devices (CSEDs) recalled?

When these CSEDs are installed and electrical power supplied, electrical arcing can occur, posing a risk of shock, electrocution and electric burn.

Combination Service Entrance Devices (CSEDs)
Here's product recall specific data for Combination Service Entrance Devices (CSEDs).

  • Product Recall Number: 99-100a

  • Product Safety Warning Number:

  • Date: 1999-04-21

  • Product Safety Warning Date:

  • Name Of Product: Combination Service Entrance Devices (CSEDs)

  • Description: PRODUCT: Combination Service Entrance Devices (CSEDs) - Square D Co., of Palatine, Ill., is recalling about 12,200 CSEDs, which are metal boxes mounted on the outside of homes and contain the electric meter and the main electrical breaker panel. These CSEDs are gray, and have catalog numbers C125RB, C200RB, C2M200RB, C4L200RB (Series M01), CQRB100CP (Series M01, E1, and E01) and CQRB200RB (Series M01, E3, and E03). "Square D" and the catalog number can be found on the wiring diagram located on the inside of the left-hand hinge cover. The CQRB100CP measures 12.8 inches high by 13.6 inches wide by 4.6 inches deep, and the other models measure 18.3 inches high by 19.5 inches wide by 4.6 inches deep. These products were sold nationwide primarily to electrical contractors through distributors. A small percentage were sold to contractors and possibly consumers through home improvement stores. They were sold from October 1997 through July 1998 for between $130 and $300. PROBLEM: When these CSEDs are installed and electrical power supplied, electrical arcing can occur, posing a risk of shock, electrocution and electric burn. INJURIES/INCIDENTS: CPSC and Square D are aware of one report of a unit arcing during installation. No injuries have been reported. WHAT TO DO: If you have one of these devices that has not been installed, do not attempt to install or connect power to the device. If your CSED is installed and operating properly, it does not require replacement. The electrical arcing would be apparent on a defective CSED with sparks or fire emanating from the box. For a free replacement CSED, call Square D toll-free at (877) 202-9046 between 7:30 a.m. and 5 p.m. ET Monday through Friday. Recorded messages can be left during other times.

  • Hazard Description: When these CSEDs are installed and electrical power supplied, electrical arcing can occur, posing a risk of shock, electrocution and electric burn.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: About 12,200

  • Incidents: CPSC and Square D are aware of one report of a unit arcing during installation. No injuries have been reported.

  • Remedy: If you have one of these devices that has not been installed, do not attempt to install or connect power to the device. For a free replacement CSED, call Square D toll-free at (877) 202-9046 between 7:30 a.m. and 5 p.m. ET Monday through Friday.

  • Sold At: These products were sold nationwide primarily to electrical contractors through distributors. A small percentage were sold to contractors and possibly consumers through home improvement stores. They were sold from October 1997 through July 1998 for between $130 and $300.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: None Listed

  • Custom Label: None Listed

  • Custom Field: None Listed

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