Product Recall Number: 95-074

Product Recall Number: 95-074

Product Safety Warning Number:

Date: 1995-02-01

Product Safety Warning Date:

Name Of Product: HP Officejet combination printer/fax/copiers

Description: WASHINGTON, D.C. - Hewlett-Packard Company of Palo Alto, CA in cooperation with the U.S. Consumer Product Safety Commission (CPSC) is voluntarily recalling 10,000 HP Officejet combination printer/fax/copiers. The power supplies for these products may have a manufacturing defect that could pose an electrical shock hazard. The recalled Officejet model C2890A was sold in the U.S. and Canada. Only Officejet fax/printers having 10-digit serial numbers (located on the rear label above the power cord) beginning with the following digits will be recalled: US4B1 through US4B9 US4C1 through US4C9 US4BA through US4BU US4CA through US4CK Customers using one of these units may obtain a replacement by contacting a special HP Officejet helpline at (800) 756-0608, and at the first prompt enter 7, between 8 A.M. and 4 P.M. PST Monday through Friday. HP discovered this problem during routine internal quality testing. HP has received no reports of problems, complaints, or incidents. HP is implementing this program as part of its commitment to customer safety and product quality.

Hazard Description: The power supplies for these products may have a manufacturing defect that could pose an electrical shock hazard.

Consumer Action: None Listed

Original Product Safety Warning Announcement: None Listed

Remedy Type: Replace

Units: 10000

Incidents: HP has received no reports of problems, complaints, or incidents.

Remedy: Customers using one of these units may obtain a replacement by contacting a special HP Officejet helpline at (800) 756-0608, and at the first prompt enter 7.

Sold At: None Listed

Importers: None Listed

Manufacturers: None Listed

Distributors: None Listed

Manufactured In: None Listed

Custom Label: None Listed

Custom Field: None Listed