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Product Recall Number: 25-164

Why was ARVA Neo BT Pro Avalanche Transceivers recalled?

A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.

ARVA Neo BT Pro Avalanche Transceivers
Here's product recall specific data for ARVA Neo BT Pro Avalanche Transceivers.

  • Product Recall Number: 25-164

  • Product Safety Warning Number:

  • Date: 2025-02-27

  • Product Safety Warning Date:

  • Name Of Product: ARVA Neo BT Pro Avalanche Transceivers

  • Description: This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.

  • Hazard Description: A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 1,067

  • Incidents: None reported

  • Remedy: Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.

  • Sold At: Winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com from September 2022 through January 2025 for about $430.

  • Importers: Nic Impex ARVA Corp., of Orem, Utah

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: France

  • Custom Label: None Listed

  • Custom Field: None Listed