Product Recall Number: 25-090
Why was MS725dvn and MX725adve Specialty Printers recalled?
A metal part inside the printer can dislodge, posing a risk of fire.
Product Recall Number: 25-090
Product Safety Warning Number:
Date: 2025-01-16
Product Safety Warning Date:
Name Of Product: MS725dvn and MX725adve Specialty Printers
Description: This recall involves Lexmark specialty printers, models MS725dvn and MX725adve, used to print on paper, vinyl signs, banners and other plastics. The model numbers are located on the top cover and door of the printers. Model MX725dvn has a large multifunction sorter on the top of the printer. The printers have a white front and black top and sides. The front of the printers is marked with “Lexmark” in black and the green Lexmark logo.
Hazard Description: A metal part inside the printer can dislodge, posing a risk of fire.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 43,510 (In addition, about 4,000 were sold in Canada)
Incidents: The firm has received two reports of the printers overheating including one reported fire. No damage or injuries have been reported.
Remedy: Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.
Sold At: Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc. and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200.
Importers: Lexmark International Inc., of Lexington, Kentucky
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed