Product Recall Number: 25-056
Why was Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers recalled?
The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard.
Product Recall Number: 25-056
Product Safety Warning Number:
Date: 2024-12-05
Product Safety Warning Date:
Name Of Product: Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers
Description: This recall involves the lithium-ion battery packs in Anker Soundcore Bluetooth Speakers sold exclusively on Amazon in 2023. Only lithium-ion battery packs in Anker Soundcore Bluetooth Speakers with models A3102016, A3302011 and A3302031 are included in this recall. The recalled speakers can be identified by the unit’s “SN Code” which is visible on the underside of the Bluetooth Speakers. Consumers can type in the “SN Code” on Anker’s websites for these recalls https://us.soundcore.com/pages/a3102-recall and https://us.ankerwork.com/pages/a3302-recall to see if their product is recalled. Anker and Amazon have contacted all known purchasers. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.
Hazard Description: The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: About 69,000 (In addition, about 9,764 were sold in Canada)
Incidents: The firm has received 33 reports of incidents involving the lithium-ion batteries in the speakers overheating, some of those involving incidents of smoking and small fires, including one minor burn injury in connection with an overheating unit.
Remedy: Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/s/emailcontactus to verify the speaker’s SN code and to fill out product recall information. Anker Innovations Limited will provide further instructions on how to obtain a replacement speaker free of charge. Because of the lithium-ion batteries, consumers should dispose of the speaker in accordance with local and state regulations and not in the trash.
Sold At: Exclusively online at Amazon.com from March 2023 through October 2023 for between $28 and $130.
Importers: Anker Innovations Limited, of Hong Kong
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed