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Product Recall Number: 24-309

Why was BISSELL® Steam Shot™ Handheld Steam Cleaners recalled?

The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.

BISSELL® Steam Shot™ Handheld Steam Cleaners
Here's product recall specific data for BISSELL® Steam Shot™ Handheld Steam Cleaners.

  • Product Recall Number: 24-309

  • Product Safety Warning Number:

  • Date: 2024-07-18

  • Product Safety Warning Date:

  • Name Of Product: BISSELL® Steam Shot™ Handheld Steam Cleaners

  • Description: This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. “STEAM SHOT” or “POWER STEAMER” is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.

  • Hazard Description: The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Refund, Replace

  • Units: About 3.2 million (In addition, about 355,000 were sold in Canada)

  • Incidents: BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.

  • Remedy: Consumers should immediately stop using the recalled steam cleaners and contact BISSELL to receive either a (1) replacement Steam ShotTM steam cleaner with attachments (valued up to $49.99 USD), (2) $60 credit to be used towards a BISSELL.com purchase, or (3) a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.

  • Sold At: Target, Walmart, and other department and home goods stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024 for between $35 and $40, or $70 for a two-pack.

  • Importers: BISSELL Homecare Inc., of Grand Rapids, Michigan

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed

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