Skip to content

Product Recall Number: 24-261

Why was Neve Strap Crampons and Accessory Kits recalled?

The screws that connect the plastic heel cup to the aluminum heel unit of the crampon can loosen and allow the heel cup to detach from the crampon, posing a fall hazard.

Neve Strap Crampons and Accessory Kits
Here's product recall specific data for Neve Strap Crampons and Accessory Kits.

  • Product Recall Number: 24-261

  • Product Safety Warning Number:

  • Date: 2024-06-13

  • Product Safety Warning Date:

  • Name Of Product: Neve Strap Crampons and Accessory Kits

  • Description: This recall involves Neve Strap Crampons and Accessory Kits, Style No. 400073, with date codes 01-2021, 05-2022, 07-2023, 01-2024 and SS1271. The date codes are located on the rubber heel strap pull-tab and on the underside of the toe piece under the anti-balling plate. The products are made of aluminum plates with spikes that attach to boots for ice climbing. The metal plates have a bright green color, and a black plastic toe and heel bail with a black webbing strap that fastens around the ankle. This recall also includes the Neve Strap Binding Accessory Kit, Style No. 400683, and Neve Strap Heel Cup Screw & Nuts, Style No. 400687, which were sold separately as spare parts/accessories.

  • Hazard Description: The screws that connect the plastic heel cup to the aluminum heel unit of the crampon can loosen and allow the heel cup to detach from the crampon, posing a fall hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Refund

  • Units: About 350 (In addition, about 28 were sold in Canada)

  • Incidents: The firm has received three reports of incidents of the crampons becoming loose or the heel cup becoming detached by hikers. No injuries have been reported.

  • Remedy: Consumers should immediately stop using the recalled Neve Strap Crampons and accessory kits, and contact Black Diamond Equipment to receive a full refund. Consumers will receive a prepaid return label to mail them back to Black Diamond Equipment, after which they will be issued a refund. The firm is contacting all known purchasers.

  • Sold At: Black Diamond stores, REI and other stores nationwide, and online at blackdiamond.com, backcountry.com and REI.com from January 2024 through May 2024 for about $180.

  • Importers: Black Diamond Equipment, of Salt Lake City, Utah

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: Taiwan

  • Custom Label: None Listed

  • Custom Field: None Listed

Back To Product Search