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Product Recall Number: 24-122

Why was Toshiba Laptop AC Adapters recalled?

The laptop AC adapters can overheat and spark, posing burn and fire hazards.

Toshiba Laptop AC Adapters
Here's product recall specific data for Toshiba Laptop AC Adapters.

  • Product Recall Number: 24-122

  • Product Safety Warning Number:

  • Date: 2024-02-21

  • Product Safety Warning Date:

  • Name Of Product: Toshiba Laptop AC Adapters

  • Description: This recall involves AC adapters sold with Toshiba brand personal laptop computers as well as sold separately. They have date codes between April 2008 through December 2012 in either a year month, date format, i.e. April 2008 is 0804, or year week, date format, i.e. week 15 of 2008 is 0815. The AC adapters are black and have the following model numbers and serial numbers and date codes printed on the AC adapter rating label. Brand NameModel Name /NumberSerial Number format with embedded date codeDate CodeToshibaG71C0009S110T**0815********** ~ T**1253**********(Year 2008 Week 15 to Year 2012 Week 53)0815 – 1253G71C0009S1110815 – 1253G71C0009S1120815 – 1253G71C0009S1130815 – 1253G71C0009S1140815 – 1253G71C0009S1150815 – 1253G71C0009S2100815 – 1253G71C0009S2120815 – 1253G71C0009S2140815 – 1253G71C0009S4100815 – 1253G71C0009S4110815 – 1253G71C0009S4120815 – 1253G71C0009S4130815 – 1253G71C0009S4140815 – 1253G71C0009S4150815 – 1253G71C0009T110T0815********** ~ T1253**********(Year 2008 Week 15 to Year 2012 Week 53)0815 – 1253G71C0009T1110815 – 1253G71C0009T1120815 – 1253G71C0009T1130815 – 1253G71C0009T1140815 – 1253G71C0009T1150815 – 1253G71C0009T1160815 – 1253G71C0009T1170815 – 1253G71C0009T2100815 – 1253G71C0009T2120815 – 1253G71C000AE110T0815********** ~ T1253**********(Year 2008 Week 15 to Year 2012 Week 53)0815 – 1253G71C000AE1110815 – 1253G71C000AE112***0804******** ~ ***1212********(Year 2008 Month 4 to Year 2012 Month 12)0804 – 1212G71C000AE1130804 – 1212G71C000AE210T0815********** ~ T1253**********(Year 2008 Week 15 to Year 2012 Week 53)0815 – 1253G71C000AE212***0804******** ~ ***1212********(Year 2008 Month 4 to Year 2012 Month 12)0804 – 1212G71C000AE410T0815********** ~ T1253**********(Year 2008 Week 15 to Year 2012 Week 53)0815 – 1253G71C000AE4110815 – 1253G71C000AE412***0804******** ~ ***1212********(Year 2008 Month 4 to Year 2012 Month 12)0804 – 1212 G71C000AE4130804 – 1212 G71C000AR1100804 – 1212 G71C000AR2100804 – 1212 G71C000AR3100804 – 1212 G71C000AR4100804 – 1212 G71C000AS1100804 – 1212 G71C000AS4100804 – 1212 G71C000BY110T0815********** ~ T1253**********(Year 2008 Week 15 to Year 2012 Week 53)0815 – 1253G71C000BZ1100815 – 1253G71C000DH1100815 – 1253 G71C000DH4100815 – 1253G71C000DJ1100815 – 1253G71C000DJ4100815 – 1253G71C000DM1100815 – 1253G71C000DM4100815 – 1253G71C000DN1100815 – 1253G71C000DN4100815 – 1253G71C000DP110***0804******** ~ ***1212********(Year 2008 Month 4 to Year 2012 Month 12)0804 – 1212G71C000DP4100804 – 1212G71C000DQ1100804 - 1212G71C000DQ4100804 - 1212G71C000DU110T0815********** ~ T1253**********(Year 2008 Week 15 to Year 2012 Week 53)0815 - 1253G71C000DX1100815 - 1253G71C000DX4100815 - 1253G71C000DY1100815 - 1253G71C000DY4100815 - 1253G71C000F71100815 - 1253PA1750-040815 - 1253

  • Hazard Description: The laptop AC adapters can overheat and spark, posing burn and fire hazards.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: About 15.5 million (In addition, about 1.3 million were sold in Canada)

  • Incidents: The firm has received 679 reports of the recalled AC adapters overheating or catching on fire, melting, and burning. This includes 43 reports of minor burn injuries. 

  • Remedy: Consumers should immediately stop using the recalled AC adapters and contact Dynabook Americas for a free replacement AC adapter. Visit https://support.dynabook.com/axx2024 to identify if the AC adapter is part of the recall and for instructions on how to order a replacement. Consumers need to submit a photo of their AC adapter with the power cord cut and certify proper disposal to dba-acadapter2024@dynabook.com to receive a free replacement.

  • Sold At: Various stores nationwide and Toshiba.com  from April 2008 through April 2014 with Toshiba brand laptop computers, or separately for between $25 and $75.

  • Importers: Dynabook Americas Inc., of Irvine, California (importer at the time of sale was Toshiba America Information Systems, Inc.)

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed

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