Product Recall Number: 24-107
Why was BISSELL® brand Multi Reach Hand and Floor Vacuum Cleaners recalled?
The vacuum’s battery pack can overheat and smoke, posing a fire hazard.
Product Recall Number: 24-107
Product Safety Warning Number:
Date: 2024-02-01
Product Safety Warning Date:
Name Of Product: BISSELL® brand Multi Reach Hand and Floor Vacuum Cleaners
Description: This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. “Multi Reach” is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank.Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.
Hazard Description: The vacuum’s battery pack can overheat and smoke, posing a fire hazard.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: About 142,000 (In addition, about 14,600 were sold in Canada)
Incidents: BISSELL has received 17 reports of the recalled vacuum cleaners smoking and emitting a burning odor. Six of the reports included the battery pack catching fire, three of which resulted in minor property damage and two resulting in minor burn injuries.
Remedy: Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.
Sold At: Lowe’s, Macy’s, Kohl’s, Target, Walmart, Best Buy and other stores nationwide and online at www.bissell.com, www.amazon.com, www.hsn.com and other online sellers from August 2016 through December 2022 for between $110 and $270.
Importers: BISSELL Homecare Inc., of Grand Rapids, Michigan
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed