Product Recall Number: 24-065
Why was Hover-1 Helix hoverboards (Camouflage and Galaxy colors only) recalled?
The recalled hoverboard’s lithium-ion battery can overheat, posing a fire hazard.
Product Recall Number: 24-065
Product Safety Warning Number:
Date: 2023-12-21
Product Safety Warning Date:
Name Of Product: Hover-1 Helix hoverboards (Camouflage and Galaxy colors only)
Description: This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. “Hover-1” is printed on the front of the hoverboard. The model “Hover-1 Helix” and the serial number are printed on separate labels on the bottom of the hoverboard.
Hazard Description: The recalled hoverboard’s lithium-ion battery can overheat, posing a fire hazard.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: About 25,000
Incidents: DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
Remedy: Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
Sold At: Online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200.
Importers: DGL Group Ltd., of Edison, New Jersey
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed