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Product Recall Number: 23-769

Why was Havertys Concord Dual Power Recliner Chairs recalled?

When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.

Havertys Concord Dual Power Recliner Chairs
Here's product recall specific data for Havertys Concord Dual Power Recliner Chairs.

  • Product Recall Number: 23-769

  • Product Safety Warning Number:

  • Date: 2023-06-22

  • Product Safety Warning Date:

  • Name Of Product: Havertys Concord Dual Power Recliner Chairs

  • Description: This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys’ label is located under the seat cushion.

  • Hazard Description: When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 930

  • Incidents: The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip.

  • Remedy: Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.

  • Sold At: Havertys stores nationwide and online by Havertys from September 2020 through January 2023 for between $3,000 and $3,800.

  • Importers: Artistic Leathers Inc., of Bonita, California

  • Manufacturers: Artistic Leathers S de RL de CV, of Mexico (Chairs); Ultra-Mek Inc., of Denton, North Carolina (metal power mechanism assembly)

  • Distributors: None Listed

  • Manufactured In: Mexico

  • Custom Label: Retailer:

  • Custom Field: Havertys Furniture Company, of Atlanta, Georgia

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