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Product Recall Number: 23-725

Why was LiftMaster myQ Garage Door Control Panels recalled?

The control panel’s secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.

LiftMaster myQ Garage Door Control Panels
Here's product recall specific data for LiftMaster myQ Garage Door Control Panels.

  • Product Recall Number: 23-725

  • Product Safety Warning Number:

  • Date: 2023-02-09

  • Product Safety Warning Date:

  • Name Of Product: LiftMaster myQ Garage Door Control Panels

  • Description: This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers. LiftMaster and myQ are printed on the front of the black control panels. The recalled control panels were manufactured between March 2022 and October 2022. The manufacture date, in MM/YY format, the model number and the UPC code are printed on a label located on the back of the unit. The following are the model numbers and UPC codes included in this recall: Model Numbers UPC Codes 8500MC 012381203536 8500CMC 012381203529 8500RGDMC 012381203543 RJO20MC 012381188246 RJO20CMC 012381191277 RJO20CHMC 012381191277 889LMMC 012381203611 889RGDMC 012381203628 041A7928-3MC 012381204304

  • Hazard Description: The control panel’s secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 96,400 (In addition, about 19,300 were sold in Canada)

  • Incidents: None reported in the U.S.

  • Remedy: Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.

  • Sold At: Online and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide from March 2022 through October 2022 for about $60, when sold as an accessory, and between $500 and $700, when sold as a bundle.

  • Importers: Chamberlain Group LLC, owner of the LiftMaster brand, of Oak Brook, Illinois

  • Manufacturers: Grupo Chamberlain S.de R.L. de C.V., of Mexico

  • Distributors: None Listed

  • Manufactured In: Mexico

  • Custom Label: None Listed

  • Custom Field: None Listed

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