Product Recall Number: 23-716
Why was Gyroor C3 e-bikes recalled?
The e-bike’s battery pack can ignite, posing fire and burn hazards.
Product Recall Number: 23-716
Product Safety Warning Number:
Date: 2022-12-15
Product Safety Warning Date:
Name Of Product: Gyroor C3 e-bikes
Description: This recall involves the battery packs installed on Gyroor C3 e-bikes. The model number of the battery installed in recalled e-bikes is 10S4P. The model number is printed on the label on the battery. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.
Hazard Description: The e-bike’s battery pack can ignite, posing fire and burn hazards.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 3,300
Incidents: Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer’s foot and smoke inhalation.
Remedy: Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.
Sold At: Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600.
Importers: None Listed
Manufacturers: Shenzhen Chirrey Technology Co., Ltd., of China
Distributors: Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed