Product Recall Number: 23-270

Product Recall Number: 23-270

Product Safety Warning Number:

Date: 2023-08-31

Product Safety Warning Date:

Name Of Product: Apollo Phantom Electric Scooters

Description: This recall involves the Apollo Phantom V1, V2 and 60V Electric Scooters models. The scooter has one stem bolt that connects the stem of the scooter with the front suspension and wheel assembly. “Apollo” is printed on the stem of the scooter and “Apollo Phantom” is displayed on the rear left side of the grip tape on the deck of the scooter. “Apollo Phantom” is also listed on the bottom of the scooter with the model year.

Hazard Description: The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards.

Consumer Action: None Listed

Original Product Safety Warning Announcement: None Listed

Remedy Type: Repair

Units: About 3,900

Incidents: The firm has received seven reports of the bolt breaking resulting in the stem detaching or loosening, including three injuries of bruising, cuts and abrasions.

Remedy: Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement bolt to repair the scooter. The firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. Apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. Apollo is contacting all known purchasers directly.

Sold At: Apolloscooters.com, Fluidfreeride.com, Justride.com, Adventuresportsusa.com and Allelectricmotion.com from June 2021 through May 2023 for between $2,000 and $2,500.

Importers: Apollo Imports Inc., of Newark, Delaware

Manufacturers: None Listed

Distributors: None Listed

Manufactured In: China

Custom Label: None Listed

Custom Field: None Listed