Product Recall Number: 23-178
Why was Flo Smart Water Monitor Lithium-Ion Battery Back-Ups recalled?
The lithium-ion battery back-up can overheat, posing a fire hazard.
Product Recall Number: 23-178
Product Safety Warning Number:
Date: 2023-04-13
Product Safety Warning Date:
Name Of Product: Flo Smart Water Monitor Lithium-Ion Battery Back-Ups
Description: This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen’s Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.
Hazard Description: The lithium-ion battery back-up can overheat, posing a fire hazard.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Refund
Units: About 10,000 (In addition, about 14 units sold in Canada)
Incidents: There have been three reports of backup batteries that have overheated and caught fire. No injuries have been reported, but minor property damage has been reported.
Remedy: Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.
Sold At: Lowe’s, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery.
Importers: None Listed
Manufacturers: Moen Incorporated, of North Olmsted, Ohio
Distributors: Moen Incorporated, of North Olmsted, Ohio
Manufactured In: China
Custom Label: Note:
Custom Field: Recalled lithium-ion batteries should be disposed of in accordance with applicable laws, including following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.