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Product Recall Number: 23-169

Why was Cannondale Tesoro Neo X Speed Electric Bicycles recalled?

The bicycles do not meet the U.S. safety standard; the hand brakes are configured in accordance with the European safety standard which is reversed from the U.S. safety standard, posing fall and injury hazards to the rider.

Cannondale Tesoro Neo X Speed Electric Bicycles
Here's product recall specific data for Cannondale Tesoro Neo X Speed Electric Bicycles.

  • Product Recall Number: 23-169

  • Product Safety Warning Number:

  • Date: 2023-03-30

  • Product Safety Warning Date:

  • Name Of Product: Cannondale Tesoro Neo X Speed Electric Bicycles

  • Description: This recall involves the Cannondale Tesoro Neo X Speed electric bicycles (e-bikes). The e-bikes have an electric assist motor and are equipped with a horn, mirror, headlights and brake lights. “Cannondale” is printed on the sides of the top tube of the bicycle frame and on the sides of the seat. The e-bikes are gray with reflective accents on the frame, and tires and were sold in sizes small, medium, large and extra-large.

  • Hazard Description: The bicycles do not meet the U.S. safety standard; the hand brakes are configured in accordance with the European safety standard which is reversed from the U.S. safety standard, posing fall and injury hazards to the rider.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 75

  • Incidents: None reported

  • Remedy: Consumers should immediately stop using the recalled bicycles and contact Cannondale for instructions on how to receive a free repair. Cannondale is contacting all known purchasers directly.

  • Sold At: Authorized Cannondale dealers nationwide during September 2022 for about $5,500.

  • Importers: Cycling Sports Group Inc., of Wilton, Connecticut

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: Taiwan

  • Custom Label: None Listed

  • Custom Field: None Listed