Product Recall Number: 23-091
Why was BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 recalled?
The circuit board inside the vacuum’s battery pack can overheat and smoke, posing a fire hazard.
Product Recall Number: 23-091
Product Safety Warning Number:
Date: 2023-01-12
Product Safety Warning Date:
Name Of Product: BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519
Description: This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. “BISSELL” is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
Hazard Description: The circuit board inside the vacuum’s battery pack can overheat and smoke, posing a fire hazard.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 61,000 (In addition, about 4,300 were sold in Canada)
Incidents: BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.
Remedy: Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Sold At: Walmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com from January 2019 through November 2022 for about $360.
Importers: BISSELL Homecare Inc., of Grand Rapids, Michigan
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed