Product Recall Number: 23-080
Why was Samsung Top-Load Washing Machines recalled?
The washing machines can short-circuit and overheat, posing a fire hazard.
Product Recall Number: 23-080
Product Safety Warning Number:
Date: 2022-12-22
Product Safety Warning Date:
Name Of Product: Samsung Top-Load Washing Machines
Description: This recall involves several models of Samsung’s top-load washers with super speed wash. The washers were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. The model and serial numbers are found on the washer’s label attached to the inside of the top lid. An additional label is located on the rear of the washer. The following model and serial number ranges are included in the recall: Model NumberSerial Number RangeWA49B5105AV/US01J457BT700001W through 01J457BTB00111HWA49B5105AW/US01J557BT700001J through 01J557BT700010DWA49B5205AW/US01HH57BT300006X through 01HH57BTB00932WWA50B5100AV/US01J257BT70001B through 01J257BTB01232BWA50B5100AW/US01J357BT770001L through 01J357BT700010FWA51A5505AC/US01HA57BR700003P through 01HA57BTB00346FWA51A5505AV/US01H257BR600003R through 01H257BTB02018LWA51A5505AW/US01GY57BR600026P through 01GY57BTB00269WWA52A5500AC/US01HB57BR700003Y through 01HB57BTB02968XWA52A5500AV/US01H357BR600006A through 01H357BTB01820YWA52A5500AW/US01H457BR600003X through 01H457BTB01503YWA54A7305AV/US01H557BR600003P through 01H557BR800650TWA55A7300AE/US01H057BR600001H through 01H057BTB05872ZWA55A7700AV/US01H157BR600151Z through 01H157ZT700005K
Hazard Description: The washing machines can short-circuit and overheat, posing a fire hazard.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 663,500
Incidents: Samsung has received 51 reports of smoking, melting, overheating or fire involving the washers; 10 of which resulted in property damage. Three consumers have reported injuries due to smoke inhalation.
Remedy: Consumers should immediately check whether their washer’s software has been updated to prevent the hazard; and, if not, consumers should immediately stop using the washer until the software is updated. Instructions on how to check whether a washer’s software has been updated can be found here https://www.samsung.com/us/support/tlw-sw-update All Wi-Fi equipped washers that are plugged into a power source and actively connected to the internet will automatically download the free software repair over-the-air when they are connected to the internet. Consumers who have not connected their Wi-Fi equipped washer to the internet should contact Samsung for instructions on how to download the software repair.Consumers whose washer does not have Wi-Fi capability or who otherwise wish to receive a free software repair without connecting to the internet, should immediately stop using the washer and contact Samsung directly for a free dongle to plug in and download the free software repair.
Sold At: Best Buy, Costco, The Home Depot, Lowe’s and other appliance stores nationwide and online at Samsung.com from June 2021 through December 2022 for between $900 and $1,500.
Importers: None Listed
Manufacturers: None Listed
Distributors: Samsung Electronics America Inc., of Ridgefield Park, New Jersey
Manufactured In: United States
Custom Label: None Listed
Custom Field: None Listed