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Product Recall Number: 23-073

Why was SIMU DMI6 Hz motors sold with awnings and shutters recalled?

The awning and shutter motor’s power cable can disconnect while opened or closed manually (using the manual override feature), posing electric shock and electrocution hazards.

SIMU DMI6 Hz motors sold with awnings and shutters
Here's product recall specific data for SIMU DMI6 Hz motors sold with awnings and shutters.

  • Product Recall Number: 23-073

  • Product Safety Warning Number:

  • Date: 2022-12-15

  • Product Safety Warning Date:

  • Name Of Product: SIMU DMI6 Hz motors sold with awnings and shutters

  • Description: The recall involves SIMU DMI6 Hz Motors sold with and used to open and retract awnings and shutters. The motor is silver with some black color. “Simu” and the model name are printed on a label on the side of the motor. The motor can be identified when installed in a motorized awning or shutter by completing the online questionnaire at www.simu.com/us/dmi6hzrecall or by contacting SIMU.

  • Hazard Description: The awning and shutter motor’s power cable can disconnect while opened or closed manually (using the manual override feature), posing electric shock and electrocution hazards.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: About 13,800 (In addition, about 12 were sold in Canada)

  • Incidents: None reported

  • Remedy: Consumers should immediately stop using the manual override feature if their motorized awnings or shutters are not connected to a GFCI outlet or circuit breaker. Consumers should contact SIMU for assistance in identifying the motor and to arrange for a free inspection and replacement motor.

  • Sold At: SIMU authorized dealers, installers and contractors from March 2018 through June 2022 with awnings or shutters for between $1,260 and $1,740.

  • Importers: SIMU/Somfy Systems Inc., of Dayton, New Jersey

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: Poland

  • Custom Label: None Listed

  • Custom Field: None Listed